Four Seasons Future Planning  Opiniones 

166
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Highly recommend this company. Clear communication at a pace to suit you. Professional and transparent from start to finish. Tailored wills and power of attorney. Informed of each cost at each stage.... Ver más

Valorada con 5 estrellas sobre 5

we had our will sorted by lee, he was very profesional and explained evrything well. would recomened to any one. excellent.

Valorada con 5 estrellas sobre 5

Highly recommend this company. Clear communication at a pace to suit you. Proffessiinal and transparent from start to finish. Tailored wills and power of attorney. Informed of each cost at each stage... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Peter, the consultant that helped guide us through the Will and LPA process was wonderful. He gave us all the information we needed to make an informed choice and brought to our attention many things... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de servicios de asistencia jurídica

Escrito por la empresa

Four Seasons Future Planning Ltd is an award-winning company which specialises in will writing and also estate planning in the form of trusts. In addition, we offer Lasting Powers of Attorney and support with both probate and executorship. As part of our service, we offer free basic wills for both individuals and couples living in England and Wales, saving on average £114 per individual when compared with the cost of having a will drawn up by a solicitor. We pride ourselves on providing a professional, reliable service whilst at the same time guiding clients sensitively through a process which can sometimes be quite daunting. Many of our clients have commented on how friendly and supportive our staff are and appreciate the fact that we are always able to respond to queries quickly and efficiently. One of the benefits of our service is that we can offer a range of appointments throughout the day, on weekday evenings and also on Saturday mornings. These can take place over the phone, by Zoom or even face to face in our offices or in your home if you prefer (depending on your location). Four Seasons Future Planning Ltd - Caring for your loved ones' future today.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

166 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(166)

20 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Highly recommend this company

Highly recommend this company. Clear communication at a pace to suit you. Professional and transparent from start to finish. Tailored wills and power of attorney. Informed of each cost at each stage. No hard sell. Clarified the statutory cooling off period. Backed up with documents to maintain contact in the future, should things change. Great value and peace of mind

21 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Knowledgable & friendly consultant

I used Four Seasons Future Planning this morning for the preparation of my will.

My consultant was Lee and I found him to be very friendly and light hearted, which I think is important when discussing depressing details such as passing away. He was very knowledgeable and thoroughly explained aspects such as LPOA and trusts.

Thanks Lee :)

16 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful and patient

Lee was very knowledgeable, let us know all our options, and was professional throughout even accommodating when our child started being loud in background.
Very much would recommend

11 de febrero de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Customer service very poor

Customer service very poor, no one ever replys to any emails, spoke to the Company director back in November and agreed to issue half our payment back to us if we proceeded with the will. Chased up with 3 emails and a phone call and still no refund! Always get an excuse, email servers down, in the junk folder or in hospital so emails haven't been looked at. I have asked for acknowledgement of my emails and still nothing.

After a phone call, message and email as below from the company director I have had a refund and a voucher as a gesture of goodwill.

4 de febrero de 2026
Opinión espontánea
Logotipo de Four Seasons Future Planning

Respuesta de Four Seasons Future Planning

Thank you for taking the time to share your feedback.
We’re sorry to hear about your experience and acknowledge that our communication during this period fell below the standard we aim to provide. Following a review, we have identified where parts of the process did not run as they should and have since taken steps to address and improve this.
We can confirm that the agreed refund has now been fully processed. We genuinely value feedback such as this, as it helps us refine our service and ensure a better experience for our clients going forward.

Please accept our apologies for any inconvenience caused, and thank you for your patience while this matter was resolved.

Valorada con 5 estrellas sobre 5

Made the process simple and the will was free

This company was absolutely amazing my dad is blind they made the free will writing process so easy and simple was guided through the process and decided to take out the lasting power of attorneys again greatly handled by this firm couldn't highly recommend enough.

11 de agosto de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Far too early.

For a start, this "free service" was offered by my insurance agent, not sought out by myself. I had a Will in need of up-dating due to a move of residence, so it sounded a good deal.
Emily sounded competent, although her interpretation of Scots Law varied from mine. Apparently the final document will be available to sign & witness in January 2026.
I'd like to give an opinion then.

25 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Emily was very professional and…

Emily was very professional and friendly in providing legal advice in terms that we could understand. I felt unhurried and able to ask questions of anything I was unsure about. I was very happy with the service provided.

12 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Overall, a very satisfactory service.

I received a call on time for my telephone appointment to make a Will.
Emily explained everything well and answered my questions, the process was easier than I expected which I found pleasing. After the initial set up I was advised on other services in connection with the Will, one of which I took up
there and then and another which I will be considering in the next few weeks.
Overall, a very satisfactory service.

10 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really friendly

Really friendly, informative, knowledgeable and professional. Couldn't have asked for a better service for supporting writing a will.

9 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely recommend

Lee was so friendly, he didn’t use any confusing language nor did he pressurise me into anything. I would absolutely recommend Four Seasons Future Planning - and will be doing so!

7 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent experience, very professional and informative throughout.

After my initial approach an appointment was made for today. At the appointed time I received a call from Lee Morgan who introduced himself and checked that I wanted to proceed. He then gave a brief breakdown of what we were going through. He was friendly and professional and made sure I was at ease with his questions and also willingly advised the pros and cons of the questions I asked. I found the whole procedure effortless. He was not at all pushy and did not push other products unnecessarily. I was also advised about storage options for my will and an offer of free Will writing for friends and family.

2 de octubre de 2025
Opinión espontánea

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