Great service, quick and easy. I shared photos of the jewellery I wanted to sell via email, they came back with a quote on the same day. When I sent the items off they confirmed receipt and confirmed... Ver más
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Great service, quick and easy. I shared photos of the jewellery I wanted to sell via email, they came back with a quote on the same day. When I sent the items off they confirmed receipt and confirmed... Ver más
La empresa ha respondido
Well what can i say other than excellent! I was looking for a gift for a friend when I came across Foxhills. I ordered the bracelet with a 1-3 day delivery quoted. It arrived next day. I opened it... Ver más
La empresa ha respondido
I sold items with Foxhills and it couldn't have been easier. Very good, fast communication and service. Thank you so much team!
I purchased a pair of Tiffany & Co. earrings from Foxhills for £245. They were described on the website as “Preloved – Excellent”. Unfortunately, when they arrived I was disappointed with the co... Ver más
La empresa ha respondido
Established in 1710, Foxhills Jewellers is Britain’s oldest jeweller still trading, with over 300 years of experience built on trust, craftsmanship, and exceptional service. We specialise in luxury branded jewellery, including pre-owned Tiffany & Co pieces, as well as engagement and wedding rings. We also offer a wide selection of new, unbranded jewellery, serving customers both in the UK and worldwide. Our services include jewellery and watch repairs, servicing and cleaning, professional valuations, and jewellery authentication. Every item is carefully inspected by our experts, allowing our customers to shop with complete confidence.
Old Down Estate & Country Park, Foxholes Lane, BS32 4PG, Bristol, Reino Unido
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Excellent staff and great communication. I had an issue with Royal Mail delivering the item and they helped in every way they could even when they didn’t need too. I would definitely recommend.

Respuesta de Foxhills Jewellers

Respuesta de Foxhills Jewellers
I recently decided to sell some preloved Tiffany jewellery that I no longer used. Better to have the cash in my purse rather than unworn jewellery in a drawer at home. Excellent communication and service throughout. Easy process which was fast and very efficient. Would definitely sell to again in the future.

Respuesta de Foxhills Jewellers

Respuesta de Foxhills Jewellers
I ordered a necklace as in the photo shown on the website. What they don’t tell you is that you don’t get the item in the photos. The item I received has scuffs down one side and they would not accept this. It is not the necklace shown in the photos. They will take a return but will not refund postage even though the item is not as described or photographed. Buyer beware of what you may receive.

Respuesta de Foxhills Jewellers
Great ordered item came next day . Great service

Respuesta de Foxhills Jewellers
Very good service from start to finish, delivery wasn’t cheap but it was fast and secure and with a expensive item that’s all I could’ve hoped for, I’ll definitely use them again

Respuesta de Foxhills Jewellers
Wrapped and packed perfectly
Delivered really fast
Great jewellery
Just as described

Respuesta de Foxhills Jewellers
I have bought a couple of items of jewellery from Foxhills. Both items were pre-loved in excellent condition. Beautifully packaged and very fast delivery.
I would highly recommend!

Respuesta de Foxhills Jewellers
Great product and service. The only reason I haven’t given 5 stars is because they wouldn’t accept a credit card ( despite payment taken in the 1st instance and having to wait 3 days before a refund) and having to then make a bank transfer for a purchase of £2500.

Respuesta de Foxhills Jewellers
The item matched the description perfectly and was delivered the next day as promised. I also called the store beforehand for some advice, and the lady I spoke to was both helpful and knowledgeable. Overall, I’m very pleased with the purchase.

Respuesta de Foxhills Jewellers

Respuesta de Foxhills Jewellers
After paying a £40 deposit all I asked was for the clasp of a family heirloom watch to be fixed to fit my wrist. They had my watch 3 months and never fixed this. When I initially was told it was fixed I had voicemails telling me my watch did not work and I would not be able to wear it (they didn’t realise it was a wind up watch). I went to collect it and instead of the clasp they fixed something completely different I did not ask for. Then they said they would get the clasp fixed for me the same week they sent it off (I have messages to prove this) and I didn’t not hear anything until I called them a month later and it had still not been done. I went to pick up my watch which had been not cared about or fixed in the 3 months they had it. Do not go here and go to a proper jewellers who know what they are talking and doing.

Respuesta de Foxhills Jewellers
Love my new purchase and service was great - will be visiting again.

Respuesta de Foxhills Jewellers

Respuesta de Foxhills Jewellers
Took my ring in to have the stone reset. I was given an initial quote range, the ring got sent off. I received communication throughout the process and the price came in within the originally quoted price. A very easy and efficient service

Respuesta de Foxhills Jewellers
I have recently sold some jewellery with Foxhills. The process was easy and efficient with excellent communication and very quick transfer of the agreed sum.

Respuesta de Foxhills Jewellers

Respuesta de Foxhills Jewellers
You delivered my purchase item so fast it was amazing and the quality of the item my wife loved it I will buy from your jewellery store again I'd also give more stars if possible

Respuesta de Foxhills Jewellers
Friendly staff no trouble to do fiddly job changing watch battery 👍

Respuesta de Foxhills Jewellers
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