Foxhills Jewellers Opiniones 

507
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great service, quick and easy. I shared photos of the jewellery I wanted to sell via email, they came back with a quote on the same day. When I sent the items off they confirmed receipt and confirmed... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Well what can i say other than excellent! I was looking for a gift for a friend when I came across Foxhills. I ordered the bracelet with a 1-3 day delivery quoted. It arrived next day. I opened it... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I sold items with Foxhills and it couldn't have been easier. Very good, fast communication and service. Thank you so much team!

Valorada con 3 estrellas sobre 5

I purchased a pair of Tiffany & Co. earrings from Foxhills for £245. They were described on the website as “Preloved – Excellent”. Unfortunately, when they arrived I was disappointed with the co... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Joyero
  2. Tasador de joyas
  3. Comprador de joyas
  4. Servicio de reparación de joyería
  5. Joyería
  6. Servicio de reparación de relojes de pulsera

Escrito por la empresa

Established in 1710, Foxhills Jewellers is Britain’s oldest jeweller still trading, with over 300 years of experience built on trust, craftsmanship, and exceptional service. We specialise in luxury branded jewellery, including pre-owned Tiffany & Co pieces, as well as engagement and wedding rings. We also offer a wide selection of new, unbranded jewellery, serving customers both in the UK and worldwide. Our services include jewellery and watch repairs, servicing and cleaning, professional valuations, and jewellery authentication. Every item is carefully inspected by our experts, allowing our customers to shop with complete confidence.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

507 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(507)

100 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic customer care

Beautifully packaged, super quick delivery and stunning earrings. Would definitely purchase again from this little gem

11 de febrero de 2025
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Respuesta de Foxhills Jewellers

Hi Marna, Thank you for your lovely review and for shopping with Britain's oldest jewellers, we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

I am very pleased with my purchase

I am very pleased with my purchase, highly recommended to friends and family, fast delivery

27 de enero de 2025
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Respuesta de Foxhills Jewellers

Hi Carly, Thank you for your lovely review and for shopping with Britain's oldest jewellers, we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

My daughter whom I bought the lovely…

My daughter whom I bought the lovely Pearl set loved them. Thank you so much for the fast delivery.

29 de enero de 2025
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Respuesta de Foxhills Jewellers

Hi Mark, Thank you for your lovely review and for shopping with Britain's oldest jewellers, we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Excellent service all round

Excellent service all round

27 de enero de 2025
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Respuesta de Foxhills Jewellers

Hi Dave, Thank you for your lovely review and for shopping with Britain's oldest jewellers, we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Good pric

Good price, great product, quick delivery

29 de enero de 2025
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Respuesta de Foxhills Jewellers

Hi Jim, Thank you for your lovely review and for shopping with Britain's oldest jewellers, we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Beautiful earrings

Beautiful earrings. Well made. I absolutely love them

27 de enero de 2025
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Respuesta de Foxhills Jewellers

Thank you for your lovely review and for shopping with Britain's oldest jewellers, we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Definitely recommend lovely purchase

Ordered rose gold chanel earrings. They are lovely. Smaller in real life which actually look more dainty and pretty. Pretty studs.

Great delivery and really nice packaging like a little gift to myself.

Definitely recommend

18 de enero de 2025
Opinión espontánea
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Respuesta de Foxhills Jewellers

Thank you for shopping with Britain's Oldest Jewellers, enjoy your gift :-)

Valorada con 5 estrellas sobre 5

Amazing service great bracelet

Bought a tiffany bracelet for my daughters18th initially I struggled to pay on my credit card but once it went through the bracelet came the next day as new and she’s chuffed to bits . I will definitely use you again

7 de enero de 2025
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Respuesta de Foxhills Jewellers

Thank you for shopping with Britain's Oldest Jewellers :-)

Valorada con 1 estrellas sobre 5

Poor quality Tiffany bracelet

My husband bought a Tiffany bracelet in good faith for a Christmas gift. Unfortunately the bracelet is not in good condition (scratched) and did not fit. It cost him £400 and now because of their narrow return window (14 days) we are stuck with a bracelet we do not want and there is no option provided by the company to do anything. No exchange offered. The only thing that they say is that if you buy it back, they will look at it and then offer an amount that they see fit. This is totally unscrupulous. Avoid this company at all costs.

2 de enero de 2025
Opinión espontánea
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Respuesta de Foxhills Jewellers

Hi Sara, Thanks for your review. We do have a clear returns policy and Tiffany items are not all in a brand new condition. Tiffany have no suppliers world wide and our prices reflect this along with item descriptions and images. We would happily of accomodated a return if it had been inside of our policy. We do buy jewellery so please get in touch should you be looking to want to sell.

Valorada con 1 estrellas sobre 5

1 star is too many for this company…

2nd update. You stopped answering my emails which is why I haven’t returned it. What will happen if I send it back to you? I know it can only be fixed by being welded which isn’t acceptable. I only had it 2 months before it broke and can’t understand why you refuse to give me a full refund. Update following the response from the company. I offered to return it for a refund. You refused. I have taken it to 3 jewellers who said it can only be fixed by welding 2 of the ball joints together which changes the whole reason I bought the ring. £200 for an item that was worn 4 times in less than 3 months is unacceptable and you should provide a refund. There is no point me paying to return it for you to “look” at it only and tell me what I already know. I’d happily send back for a refund. You could get it welded and sell on again stating the condition. £200 is a lot of money for a ring to be worn 4 times! 1 star is too many for this company unfortunately. I bought a Gucci ring £200 without realising it was preowned as you don't have to view that information before purchasing. The ring broke within 3 months but the jewellers refused to provide a refund and subsequently ignored my emails to them. If they were confident that the item could be mended then they should have been prepared to refund me and take the item back. Afterall, they pride themselves on selling pre owned items. This is the most unhelpful retailer I have ever bought anything from and will not use them again and would anybody to think twice and find somewhere else.

1 de diciembre de 2024
Opinión espontánea
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Respuesta de Foxhills Jewellers

Hi Helen, Thanks for your review.

We responded promptly to your email some time back requesting that you send this to us so we can assess it, but you failed to do so meaning we can't do anything. You had had the item and worn it for a number of months. An assessment was needed of the item in store which hasn't been possible to do as you havent sent it to us as we asked you to do so.

Valorada con 5 estrellas sobre 5

I had ordered from here last year just…

I had ordered from here last year just before Christmas for my daughter’s birthday which was in the new year. My money had been taken but unfortunately they emailed to say the necklace I ordered was out of stock. I was dubious about ordering again, but my daughter is 21 in a week’s time and the jewellery is a good price. It came quicker than expected and it’s amazing. Better than what I ever thought it could be considering its second hand.
Brilliant company which I will be using again. Thank you.

23 de diciembre de 2024
Opinión espontánea
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Respuesta de Foxhills Jewellers

Thank you Abbie for your order and for shopping with Britain's Oldest Jewellers. :-)

Valorada con 5 estrellas sobre 5

Impeccable service for my online order

Impeccable service for my online order
I reckon my order was shipped laced for dispatch within an hour of ordering
Arrived next day
Nicely packed & presented
Looked to a heap of establishments to buy something specific & Foxhills obliged

19 de diciembre de 2024
Opinión espontánea
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Respuesta de Foxhills Jewellers

Thank you Steve for your order and for shopping with Britain's Oldest Jewellers.

Valorada con 5 estrellas sobre 5

Astonished at how quickly I received…

Astonished at how quickly I received the bracelet and it was perfect. I'm so glad I found this company. Thank you

20 de diciembre de 2024
Opinión espontánea
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Respuesta de Foxhills Jewellers

Thank you Sheryl for your order and review, and for shopping with Britain's Oldest Jewellers.

Valorada con 5 estrellas sobre 5

Onyx Tiffany Bracelet

Onyx Tiffany Bracelet
Just received my order and really pleased. This was a bracelet no longer available to purchase from Tiffany and I'd previously owned and lost one the same. Delighted with the bracelet, exactly as described/shown and as I remember my previous one. Great communication and swift delivery.

9 de diciembre de 2024
Opinión espontánea
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Respuesta de Foxhills Jewellers

Thank you Victoria for your order and review, and for shopping with Britain's Oldest Jewellers.

Valorada con 5 estrellas sobre 5

Wonderful company

Wonderful company, very easy and lovely to deal with. Will be using them again in thr future!

17 de diciembre de 2024
Opinión espontánea
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Respuesta de Foxhills Jewellers

Thank you Victoria for your order and review, and for shopping with Britain's Oldest Jewellers.

Valorada con 5 estrellas sobre 5

A very well presented shop

The shop is very well presented and the staff are extremely helpful.

28 de noviembre de 2024
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Respuesta de Foxhills Jewellers

Thank you for your order and review, and for choosing Britain's Oldest Jewellers.

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