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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Hi, Im an interior architectural designer consultant from past 14+ yrs and working in autocad & sketchup.. but since i came to know about foyrneo n using it. i must say its amazing to use it but... Ver más

Valorada con 5 estrellas sobre 5

Great product (though understand that rendering-based cloud products can be slow at times). Great Customer Success team (Noemi Olalo has been consistent, excellent contact). Product is powerful but... Ver más

Valorada con 5 estrellas sobre 5

Foyr Neo is very intuitive, easy to use interior design software. As an architect, I had used many different software earlier. I found most other software very difficult to use. Foyr Neo is fresh, in... Ver más

Valorada con 5 estrellas sobre 5

Switching to Neo has been one of the best business decisions I have made! I am able to manage my solely owned interior design business so efficiently! My client meetings have never been more fun as I'... Ver más

Información sobre la empresa

  1. Diseñador de interiores
  2. Compañía de software

Escrito por la empresa

Foyr Neo is the first-ever design software that allows for a complete, end-to-end interior design workflow, in just one tool. With Neo, professionals can quickly and easily create and showcase their designs -- before any real-life work takes place -- so they can get instant feedback from clients and ensure the finished product is perfect. From Fortune 500 companies to boutique design and architectural firms, thousands of people around the world use Neo to connect with clients, design incredible interiors, and experience the infinity of imagination.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

179 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

Cannot handle large projects with…

Cannot handle large projects with multiple floors. Does strange things when creating new projects, creates weird geometry, moves and rotates products for absolutely no reason and then crashes losing hours of work. Easy to use with OK renders but doesn't integrate with other CAD packages. Would not use for technical drawings as not accurate enough for experienced interior designers I would recommend Sketchup, Lumion or Twinmotion. Can only handle simple room designs even on a powerful machine

3 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was trying to upload a 3D design

I was trying to upload a 3D design, and was having problems, the support staff took the file, fixed the issue, and then sent it back to me within an hour. The Support staff go above and beyond. They also gave me a student discount because I'm in college. Love this.

12 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Canceling before renewal starts is nonrefundable

Horrible cancellation policy, they will charge you prior to end of contract and do not give a refund when you cancel two weeks before end of contract. The software was not worth it, for example it’s not disability friendly, had limited selection of furniture, and limitations to vaulting designs. It’s a scam.

3 de diciembre de 2023
Opinión espontánea
Logotipo de Foyr Neo

Respuesta de Foyr Neo

Thank you for your feedback. We're sorry to hear about your disappointment with our software and the cancellation process. Our aim is to meet our clients' needs, and we regret that we didn't meet yours in this instance.
Regarding the cancellation policy, it's standard for plans to auto-renew, and we apologize for any misunderstanding. Cancellations after renewal are non-refundable, in line with industry practice.
We value your input and are here to discuss any further concerns. Thank you for giving us a chance to serve you.

Valorada con 5 estrellas sobre 5

I love using Foyr neo

I love using Foyr neo!
The software is amazing for my interior design business, I can easily create incredible designs, renders and 2D floorplans.
The support staff are also always on hand and super willing to help with any queries I have.

5 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love This Software

Truly love this software as it's helped me make beautiful views for my clients... and the assistance that I get via chat is top notch! Although I do think that there are couple of things that could be better, i.e., making it easier to manipulate the models, make models and more variation in lighting views, it's the best/easiest software I've come across that isn't over the top expensive.

2 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Loving the new version!!!

Loving the new version!!!
I have been using Neo for a very long time now and I find it perfect for my needs. The new version has great features and amazing render quality. Just loving it!!
Recommended to my friends as well. Thank you Foyr, for such a wonderful designing software.

23 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Company

The program is easier to use and has a Done for you design service as well so its convenient for me to outsource and also to make changes if I have to.

17 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful tool

Wonderful tool!
I am a homeowner & I was able to design my new home design in no time! Love the renderings!

18 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company is a complete scam

This company is a complete scam. I had a year’s subscription which I cancelled the week prior to it renewing. Apparently I was still charged, I spoke with CS and they were unknowledgeable. They couldn’t understand that I was having trouble canceling as their program is naturally glitchy. They tried to bargain with me offering to credit me at 50% off. I said I do not want a subscription to your program. CS said they’d be in touch with me on solutions, crickets. Followed up with them again, no response. Disputed with my CC and finally someone from CS reached out. Turns out I was still charged for this. This company is desperate for sales. If you subscribe to well known design programs such as Adobe or Autodesk, they will give you a refund within 30 days of renewal. This company makes it very difficult to cancel and they purposely make it challenging so they can take your money. I’m disgusted.

1 de septiembre de 2023
Opinión espontánea
Logotipo de Foyr Neo

Respuesta de Foyr Neo

Thank you for your review. We sincerely apologize for the challenges and frustration you experienced with our service and the cancellation process.
While we regret that this issue occurred and cannot be rectified retroactively, your feedback has been instrumental in guiding improvements to our customer service and cancellation procedures. We are committed to learning from past experiences to better serve our clients.
We appreciate your honesty in sharing your experience, and we are truly sorry for any inconvenience you faced.

Valorada con 1 estrellas sobre 5

SCAM - Horrible business ethics!

I ordered the software to try on a small project. I'm trying to cancel my account and this company is borderline harassing. They require you to answer questions, then make an appointment to cancel. When you reach out to support, they again go around and around on keeping the account and still won't cancel it without forwarding it to another person. Beware before giving them money then trying to get out of it!

30 de septiembre de 2023
Opinión espontánea
Logotipo de Foyr Neo

Respuesta de Foyr Neo

Thank you for reaching out and sharing your concerns. We sincerely apologize for any inconvenience you've experienced in the process of canceling your account.
Our intention is always to provide a smooth and transparent service. The questions and appointment procedure are intended to ensure we understand our clients' needs and experiences, but it seems in this case it has caused frustration, which was never our intention.
Thank you for your patience.

Valorada con 5 estrellas sobre 5

Great Software!

I moved to using Foyr from a previous platform about a year ago and could not be more pleased. Great software and wonderful, available customer service!

31 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Best of Foyr, Design CSM - #Noemi!!

I found it difficult navigating through the app but as a busy designer my time reading the how too's was very cumbersome. Until an angel sent to me by the name of Noemi helped me through the most difficult stumbling blocks in my design process. She not only was able to help me better understand the app, she also helped me to create the most amazing designs and she does it such a short turn around time. It's like she is in my head and know exactly what I need. She is 'perfection' in her expertise! Thank you so much Noemi, you are the best!!.

19 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

3rd year using Foyr and going!

It has been 3 years since we get on board Foyr to support our rendering department. Although we are so used to 3D max, we started trying out digital online software like Foyr to speed up rendering cycles and since then, Foyr has been a great partner. Their 24/7 support almost never fail to rectify problems my colleagues and myself face from time to time using it. Surely a trusted partner and we are happy to continue using Foyr

17 de junio de 2023
Opinión espontánea

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