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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Hi, Im an interior architectural designer consultant from past 14+ yrs and working in autocad & sketchup.. but since i came to know about foyrneo n using it. i must say its amazing to use it but... Ver más

Valorada con 5 estrellas sobre 5

Great product (though understand that rendering-based cloud products can be slow at times). Great Customer Success team (Noemi Olalo has been consistent, excellent contact). Product is powerful but... Ver más

Valorada con 5 estrellas sobre 5

Foyr Neo is very intuitive, easy to use interior design software. As an architect, I had used many different software earlier. I found most other software very difficult to use. Foyr Neo is fresh, in... Ver más

Valorada con 5 estrellas sobre 5

Switching to Neo has been one of the best business decisions I have made! I am able to manage my solely owned interior design business so efficiently! My client meetings have never been more fun as I'... Ver más

Información sobre la empresa

  1. Diseñador de interiores
  2. Compañía de software

Escrito por la empresa

Foyr Neo is the first-ever design software that allows for a complete, end-to-end interior design workflow, in just one tool. With Neo, professionals can quickly and easily create and showcase their designs -- before any real-life work takes place -- so they can get instant feedback from clients and ensure the finished product is perfect. From Fortune 500 companies to boutique design and architectural firms, thousands of people around the world use Neo to connect with clients, design incredible interiors, and experience the infinity of imagination.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

179 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Foyr is an amazing platform

Foyr is an amazing platform. It is so easy to use and learn. Because of Foyr I get to wow my clients with quick renders and walkthroughs. Their catalog and features are pretty great too. I definitely do recommend it!!!

24 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

The customer service is top tier

The customer service is top tier. From swift live chat support to follow up emails and more. To be specific Abdul was an amazing help to me. He actually went the extra mile to send over a recorded video to further explain how to troubleshoot my problem - whilst fixing it for me.

I’m pleasantly surprised and pleased with the service!

16 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love it!

Foyr Neo has helped me grow my business immensely. I never used 3D in my client pitches before due to the effort and difficulty levels in producing a 3D drawing but Foyr Neo has made it super easy for me to convert my 2D floor plans into 3D which has definitely been a WOW factor for my clients!

16 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing Chat Support

I am taking the time to write this review because Foyr Neo has excellent chat support. Special shout out to Abdul because he goes above and beyond to clarify my doubts and always has a quick turnaround time

16 de septiembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Same as many others

Same as many others. Try to cancel the renewal and couldn't do it. They said they send me an email with a notice to allow me to cancel or renew. I never received that email. Terrible customer service, thay are not friendly or helpfull.

15 de septiembre de 2021
Opinión espontánea
Logotipo de Foyr Neo

Respuesta de Foyr Neo

Hi Raquel,

We would like to apologize for the inconvenience caused to you by our customer support.
We did check your records and we see that 2 renewal reminders were sent to you.
One of 10th June 2021 and another on 23rd Jun 2021. When a cancellation action was not taken the auto-renewal went through.

Please do reach out to us at onthego@foyr.com if you have any further questions.

Thanks
Foyr Neo

Valorada con 5 estrellas sobre 5

A revelation for my design business

This software has been a revelation for my design business. I started off with drawing a few floor plans and taking the odd render but now it's my go-to design tool. I really benefitted from the training class. The product support is a bonus, not many design software offer it.

14 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great for hobbyists, too!

I am not a designer and I found this app easy to use. It helped me draw a floorplan of my new apartment and arrange the furniture. I came up with a layout for a small room that holds a lot of furniture and I never would have thought to try it without using this tool.

14 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect software for renders

I truly love and have made a lot of good money off of your software, I love using it and it’s an imperative part of my design process.The new version has great features & amazing render quality.
Thank you so much for asking your customers about their experiences and constantly trying to improve.

14 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Software - Really Liked It.

I have been using Foyr Neo for the last 2 months. I designed my own kitchen in an easy way. There are many default kitchen designs and templates from the inspirations. 4K Rendering is very fast. Really great tool to design your home and kitchen in the fastest way.

14 de septiembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

GARBAGE

GARBAGE! They let you use the free trial to build a room but then when you try to design it there is no selection of products to use so they require you to upgrade. Luckily I only did the monthly subscription because when I upgraded their selection still sucked, their software was buggy and not intuitive, and when I tried to cancel after less than a day of being frustrated trying to design my kitchen they refused to give any refunds. I wasted 50 dollars and a bunch of time on worthless software. Don't make the same mistake.

4 de septiembre de 2021
Opinión espontánea
Logotipo de Foyr Neo

Respuesta de Foyr Neo

Hi Joseph,

We are sorry to hear that you had a bad experience with our service and and was disappointed with the product as well.

I would like to offer my sincerest apologies for the inconvenience caused in getting your refund. Please write to us at connect@foyr.com with the email associated with your Foyr Neo account and we will ensure your refund is issued right away.

Thank you
Foyr Neo team

Valorada con 1 estrellas sobre 5

THIS PROGRAM/COMPANY IS A SCAM.

THIS PROGRAM/COMPANY IS A SCAM.
Don't bother trying to even subscribe to this company or using their software in the first place.
They make it so difficult to unsubscribe they bring you to several pages of "Why are you unsubscribing and offer weird deals and pages" so freaking stupid, then after that when you do unsubscribe on their page, they still charge your card and then refuse refunds. I swear you can find better companies that function the same and/or just learn using adobe etc, I rather spend more time pulling my hair out trying to learn how to render on my own, then ever initiate service from a company that's an actual freaking scam.
They also don't send you payment reminders which is standard good business practice but clearly the founders etc of this company are trying to rip off as many people as possible.
Please hand over your company to someone else who knows how to run it. You're just crashing your own company to the ground.

27 de agosto de 2021
Opinión espontánea
Logotipo de Foyr Neo

Respuesta de Foyr Neo

Hi Marie Su,

We are sorry to hear that you had a bad experience with our service

We have already issued your refund. Please do let us know if we can assist you further

Thank you
Foyr Neo team

Valorada con 1 estrellas sobre 5

This entire company

This entire company, and their software, is a scam. They make it nearly impossible to cancel. The software is NOT intuitive and is completely useless. It has all the utility of playing dollhouse or Sims- it's a complete joke.. NO ONE in the real industry uses this. Learning to use their software is not a transferable skill and is a total joke. DO NOT SUBSCRIBE. Learn a free program like SketchUp that designers in the industry actually use

16 de agosto de 2021
Opinión espontánea
Logotipo de Foyr Neo

Respuesta de Foyr Neo

Hi Omega,

I am sorry to hear that you had a bad experience with our service and and was disappointed with the product as well.

I would like to offer my sincerest apologies for the inconvenience caused in updating your email account and cancelling your subscription.

Can you please shed more light on any particular feature that didn't work the way you expected it to. I'd love to help by passing your suggestions to our Product team.

Would appreciate if you could drop us an email with your suggestions on connect@foyr.com

Have a wonderful day


Regards,
Team Foyr

Valorada con 5 estrellas sobre 5

Smooth Intuitive Software Experience.

Smooth Intuitive Software Experience.

The best Software so far for complete designing. It saved me immersive amount of time on renders, I used to outsource and the cost was far more higher with the need of endless back and forth follow ups for iterations. Neo definitely saved my time and energy.

Keep up the great work Foyr Team!

10 de agosto de 2021
Opinión espontánea
Valorada con 3 estrellas sobre 5

The program is great, but just a few concerns

The program is great and I love the 24 hour support. My only complaints are the constant back to back calls, text messages, the pushiness to leave a review, they kept trying to get me to subscribe to a package, and apparently the support team are not good at communication because I’ve been offered the masterclass training about 6 times when I’ve already taken it. The constant calls have become so much that I have put them on block, but then they called from another number (usually a NY number)…I had to block that one too. My review is based on my experience, and I see other users have experienced the same thing with the calls.

The software is great, but they can be very irritating and pushy with forcing people to write a nice review, I know this because a few of my colleagues who have used the software have told me that they were approached too.

I do recommend Foyr for the software and the customer support and the amount of help you do get upon joining, but just know that you will be contacted several times till no end and they will leave voicemails, send texts, emails, and then hang up and call you right back. These calls are sometimes early in the morning like before sunrise and throughout the day. Once you download the demo, it’s game time for them. Once you you’ve been on the platform for about 2 months, you will be asked to give a nice review not a true review, but a positive review for points/credits.

I’m no longer subscribed because I’m looking at other options. Again, I do recommend Foyr, but set your boundaries early. -Jasmine

7 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Marc Anthony Interiors /…

We at Marc Anthony Interiors / Caribbean are very pleased that we found FOYR NEO!! Our clients love our renders and are able to see the detail in the textures and finishes. Many think it's an actual photo of the space. One amazing feature is the ONLINE help! They are very professional and respond quickly. I rate it 10/10 !!!

3 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love your service

I love your service, and will recommend it to anyone over any similar online design programs. It has helped me out a lot. Thank you, And keep up the excellent work!

26 de julio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

FOYR....we have received no response to…

FOYR....we have received no response to our numerous emails, phone calls regarding our unwanted renewal for the Neo subscription. Unacceptable customer service on your part. Still waiting for a refund. Circa Interiors

22 de julio de 2021
Opinión espontánea
Logotipo de Foyr Neo

Respuesta de Foyr Neo

Hi Sandy,

Apologies for the delay in responding back to you on this platform.

As discussed over email, we have refunded the complete amount to you.
Thank you for your business and apologies for the inconvenience caused.


Regards,
Team Foyr

Valorada con 5 estrellas sobre 5

Love It!!!!

Love It!!!!

This was a one time home design project ( as I do commercial spaces) - I used Neo for a first design pass and it was perfect. I have recommended Neo to many other friends. I like the product a lot for quick and easy visualizations and planning - keep up the good work!

15 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very user friendly

Very user friendly, just wish it would be easier to re access my foyr commune profile. Not sure how I can access my profile.

9 de julio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrendous!!!

14 calls, 7 messages and 8 emails so far CONSTANTLY asking me to subscribe. Annoying and definitely won't be subscribing.

8 de julio de 2021
Opinión espontánea
Logotipo de Foyr Neo

Respuesta de Foyr Neo

Hi K,

We are sorry to hear about your experience and apologies for the inconvenience caused.

Unfortunately, we are unable to retrieve your details from our CRM and would really appreciate if you could share your details with us on connect@foyr.com.
We'll check how this occurred and take corrective actions.

To make up for our mistake, we would like to offer you a huge discount on your subscription. Please email us on connect@foyr.com anytime you plan to come back and we'll make sure we have an amazing discount waiting for you.


Regards,
Team Foyr

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