Lovely people that genuinely love what they do and care. Set up snd install of hearing aids was fun and relaxing never rushed snd the product so far is great. Couldn't be happier.
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Consulta las opiniones de los clientes
Vivian Tran was absolutely incredible. After a number of hearing aid companies and countless sets of aids. A decent outcome I was never able to achieve. Through Vivian and Freedom Hea... Ver más
Rainan was helpful & thorough. It just took a few postponed appointments, before we finally saw him, I believe, we were told he had not been well, each time we were booked to see him. Unfortunately w... Ver más
La empresa ha respondido
It was easy to book an appointment . The apportment was on time. The test procedure was explained in plain english. The results were explained with the good and a very slight high pitch loss , t... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Freedom Hearing offers solutions and services to help improve the lives of people with hearing loss. We have access to the latest hearing aid technology and provide personalised and expert hearing healthcare for every client; including Government Hearing Services Program (HSP), Department of Veterans' Affairs (DVA), WorkCover industrial deafness claims and private clients. Our passionate audiologists and audiometrists work in over 30 clinics and visiting sites across the country, and it is our mission to help Australians impacted by hearing loss to rediscover the volume and vitality of life.
Información de contacto
Level 3, 4 Railway Parade, 2134, Burwood, Australia
- 1300 689 085
- info@freedomhearing.com.au
- freedomhearing.com.au
4,9
Excelente
5 mil opiniones
Invita a los clientes a opinar
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Ha contestado el 66% de las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
staff were proffessional and thorogh…
staff were proffessional and thorogh and honest
26 de febrero de 2026
Respuesta de Freedom Hearing
Hi Kerrie,
Thank you for your lovely feedback! It’s great to hear you found our team helpful!
Warm regards,
Salena
The Freedom Hearing Team
Prompt and professional service.
I found that the hearing specialists have always been helpful and friendly to my needs with advice and follow-up service.
2 de marzo de 2026
Respuesta de Freedom Hearing
Hi Geoffrey,
Thank you for your kind words! It’s great to hear our team has been helpful and friendly, and that you’ve been well supported throughout.
Kind regards,
Salena
The Freedom Hearing Team
Doctor and receptionist are very good…
Doctor and receptionist are very good talk with me politely
26 de febrero de 2026
Respuesta de Freedom Hearing
Hi Shashi,
Thank you for your feedback. We are pleased to hear you had a positive experience with our team!
Warm regards,
Salena
The Freedom Hearing Team
Took time to explain clearly and…
Took time to explain clearly and concisely the use of the hearing aids
21 de febrero de 2026
Respuesta de Freedom Hearing
Hi Marilyn,
Thank you for your feedback! It’s great to hear everything was explained clearly and that you felt confident using your hearing aids.
Kind regards,
Salena
The Freedom Hearing Team
Good product excellent service
19 de febrero de 2026
Respuesta de Freedom Hearing
Hi Mark,
Thank you so much for your lovely feedback!
Warm regards,
Salena
The Freedom Hearing Team
Help with my hearing loss
I found all the staff to be helpful and very knowledgeable about hearing loss and they helped me return to a normal hearing life I also learnt a few things myself on the way that I did not know and found it very interesting
26 de febrero de 2026
Respuesta de Freedom Hearing
Hi Steven,
Thank you so much for sharing your experience!
We’re so happy to hear that our staff were helpful throughout your journey, and that we were able to support you in improving your hearing and overall quality of life.
Kind regards,
Salena
The Freedom Hearing Team
excellent help and well explained
25 de febrero de 2026
Respuesta de Freedom Hearing
Hi Robert,
Thank you for your kind words!
Sincerely,
Salena
The Freedom Hearing Team
They are on time explain what is…
They are on time explain what is happening and ask questions which helps with getting the settings right
24 de febrero de 2026
Respuesta de Freedom Hearing
Hi Walter,
Thanks so much for your kind feedback! We’re really glad our team took the time to explain everything clearly and help get your hearing aids set up just right.
Kind regards,
Salena
The Freedom Hearing Team
Recent visit to Freedom
On my recent visit to Freedom to rectify a problem I was really happy with the outcome and assistance received from Ben at Kingswood, Excellent result and good customer service.
23 de febrero de 2026
Respuesta de Freedom Hearing
Hi Peter,
Thanks so much for your feedback! We’re really glad our team was able to resolve the issue and that you had a positive experience.
Kind regards,
Salena
The Freedom Hearing Team
Good customer service and explained and…
Good customer service and explained and demonstrated the product well
17 de febrero de 2026
Respuesta de Freedom Hearing
Hi Paul,
Thank you for your lovely feedback! It’s great to hear our team provided clear explanations and demonstrations of your hearing aids.
Kind regards,
Salena
The Freedom Hearing Team
professional
A friendly lady who communicated well, made me feel great through the whole process of getting hearing aids
13 de febrero de 2026
Respuesta de Freedom Hearing
Hi Stuart,
Thanks so much for your kind feedback! We’re really glad to hear our team made you feel welcome and supported throughout the process.
We look forward to seeing you soon.
Kind regards,
Salena
The Freedom Hearing Team
The whole experience was very good.
22 de febrero de 2026
Respuesta de Freedom Hearing
Hi John,
Thank you for your kind feedback. We’re delighted to hear that you had a positive experience with us.
Kind regards,
Salena
The Freedom Hearing Team
Friendly
Friendly, Helpful, explained things well, and made sure my hearing aids worked properly for my needs.
14 de febrero de 2026
Respuesta de Freedom Hearing
Hi Rosemary,
Thank you for your lovely feedback. We’re so pleased to hear our team was friendly and helpful, and that your hearing aids are working well for your needs.
Kind regards,
Salena
The Freedom Hearing Team
went in for work cover hearing test
went in for work cover hearing test. 1st test showed i had hearing damage from work environment.THEN i received a letter saying i would be receiving an amount which was in letter, for work cover hearing loss. then had to attend another hearing test and online interview with DR Fagon who must have been 85 years old. was then told no compensation. no contact from company of course ,just BLA BLA ! for online reply.
2 de diciembre de 2025
Respuesta de Freedom Hearing
Hi Grahame,
Thank you for taking the time to share your feedback. We’re very sorry to hear about the confusion and frustration surrounding your hearing assessment and the outcome you described.
Please note that we have raised this matter with your legal representative, who has assured us they will contact you shortly to discuss it further.
Sincerely,
Salena
The Freedom Hearing Team
We found the experience easy and we…
We found the experience easy and we felt comfortable with the staff they all explained each process clearly , the appointments were all on time and the product was excellent, very easy to use and to clean , the hearing aids have made our life much more fulfilling , thankyou
19 de febrero de 2026
Respuesta de Freedom Hearing
Hi Kevin,
Thanks so much for your wonderful feedback! We’re really glad to hear the process was easy and that our team helped you feel comfortable throughout.
It’s great to know your hearing aids are making a positive difference and that you’re finding them easy to use and care for.
Kind regards,
Salena
The Freedom Hearing Team
1st time Hearing aid fitting.
Hearing aid fitting For the first time. Clinitian was warm & friendly in her approach. Made me feel at ease. Knowledge of product & how to use products was easy to understand & navigate.
19 de febrero de 2026
Respuesta de Freedom Hearing
Hi Edwin,
Thank you for your lovely feedback. We’re so pleased to hear your first hearing aid fitting was a positive experience and that our clinician made you feel at ease.
Kind regards,
Salena
The Freedom Hearing Team
On time polite and efficient
On time polite and efficient
Met my needs in a timely manner
20 de febrero de 2026
Respuesta de Freedom Hearing
Hi Martin,
Thank you for your feedback! We're happy to hear our team looked after you promptly and made the experience smooth and efficient.
Kind regards,
Orlando
The Freedom Hearing Team
Yery good mmmmmnjjhhhhyh
20 de febrero de 2026
Respuesta de Freedom Hearing
Hi Ron,
Thanks for your feedback!
Regards,
Salena
The Freedom Hearing Team
Punctuality with appointment time…
Punctuality with appointment time professional and friendly in all other aspects
12 de febrero de 2026
Respuesta de Freedom Hearing
Hi Brett,
Thank you for your feedback! We're glad to hear your appointment ran on time and that our team made you feel welcome.
Kind regards,
Salena
The Freedom Hearing Team
I had a honest conversation with the…
I had a honest conversation with the girls at freedom and got one back ,you can't ask for more than that
11 de febrero de 2026
Respuesta de Freedom Hearing
Hi Roger,
Thank you for your lovely feedback. We’re happy to hear you had a helpful conversation with our team.
We truly appreciate you taking the time to share your experience.
Kind regards,
Salena
The Freedom Hearing Team
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