I am truly thankful for the team helping me out with getting my IVA acceptance. They handled everything so professionally and the patience they showed me with my hearing difficulties also allowing a... Ver más
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Consulta las opiniones de los clientes
All the team I spoke to were kind, friendly and understanding and they listened to my recent problems I had wwith my debt with empathy. They did not judge me. The advice and information I was given wa... Ver más
I genuinely thought I’d be in debt forever and was so nervous about making the call, expecting the worst. Instead, the team at Freeman Jones were kind, understanding, and explained all of my optio... Ver más
Communication was on point. Everything explained about how an IVA works. The help & advise given took so much pressure & weight off my shoulders.
Información sobre la empresa
- Servicio de reducción de deuda
- Servicio de asesoramiento crediticio
- Servicio para casos de insolvencia
Escrito por la empresa
Freeman Jones is a firm of insolvency practitioners specialising in Individual Voluntary Arrangements (IVAs).
Información de contacto
Floor 15, Blue Tower, MediaCityUK, , M50 2AB, Salford Quays, , Reino Unido
- 0161 672 8999
- customer.services@freemanjones.co.uk
- freemanjones.co.uk
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The staff at Freeman Jones were…
The staff at Freeman Jones were excellent and had all the time for me while sorting out my iva. They were fantastic with communication and also with time keeping keeping to every appointment that was made.
Fantastic service and so easy to talk to
Fantastic service and so easy to talk to
Amazing company
Been amazing support and gave me time and help when I needed to understand the process I have been through, thank you all very much
The representatives where very polite…
The representatives where very polite and considerate when attending to me. They didn't make me feel inferior of my debts . They explained every step to my understanding.
Very easy to navigate options
Very easy to navigate options help is available all the way everyone I dealt with was compassionate polite helpful and has made such a difference to my mental health knowing I no longer have to struggle financially
There is helpful hand
The experience I gained was remarkable customer service was very satisfactory
The staff where very knowledgeable polite and very understanding and supportive
They did not judge me, but clearly they did all they could to help me when I needed help the most
About a year ago i thought i was just sinking no one to turn to but luckily i was guided by a kind gentleman from customer services from a bank who gave me the No for Freeman Jones. Reluctant but finally I telephoned them and my situation was dealt with in confidence
I am very happy and I would recommend others who are in any financial difficulties to seek help, rest assure you will never be judged; matters in fact you will feel relieved once you have spoken to them.
Just glad it's over and that each year…
Just glad it's over and that each year was stressful as the communication was terrible and hard to work with

Respuesta de Freeman Jones
Very supportive and always available to…
Very supportive and always available to answer any questions, highly recommended
Communication is awful
Communication is awful. They don't respond to emails in a timely manner and they ignore legitimate questions.

Respuesta de Freeman Jones
Wish I knew about this a year ago.
I started speaking to heather few weeks back and finished speaking to heather over the weeks. Professional, helpful and very passionate about helping me. Wow!
Excellent service all the way through
Excellent service all the way through. Really lovely, helpful advisors. Highly recommend
Mathew from the money wellness group…
Mathew from the money wellness group was brilliant, full of information and knowledge, always followed through on what he said he was going to do to the timescales and always made sure information was understood correctly by going through it in detail. Very patient, understanding and respectful, always supported me and my decision. Thank you
Honestly words can’t describe how happy…
Honestly words can’t describe how happy and easy this process was, best decision and highly recommend special thank you too mathew for going beyond and answering everything and the great communication and support.
They have thrown me a new life line by…
They have thrown me a new life line by negotiating with my creditors and allowing me to pay an affordable and manageable amount each month. Thank you so much for you help and hard work
My experience has been overwhelming…
My experience has been overwhelming felt like ive been supported so much and im so thankful, i can finally start seeing my future a little better now thanks to you all
Thank you!
Just wanted to shout out Sam weaver and Heather Johnson, who personally worked on my case. Both were so helpful and really reassured my each step of they way. They were so thorough. I really cant thank them enough. Helping me through such a tough time. Thank you to you!
From the beginning to being accepted…
From the beginning to being accepted for our debt solution freeman jones and there respective team have both been understanding and fully informative of the correct solution for our need.
Professional understanding and supportive from the beginning to where we are now and also found a solution of which we did not think possible.
Everyone went the extra mile
Everyone was supportive and made me feel very relaxed when speaking on the phone for many of hours, they were all very professional with the way they went around their business.
It was a very long process very embarrassing at times but all done with the utmost respect to myself and mine unforeseen circumstances due to illness.
May I take this opportunity to thank all members of the team for their hard work and effort put into this situation.
Kindest regards
Mr W Mackney
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