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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I am truly thankful for the team helping me out with getting my IVA acceptance. They handled everything so professionally and the patience they showed me with my hearing difficulties also allowing a... Ver más

Valorada con 5 estrellas sobre 5

All the team I spoke to were kind, friendly and understanding and they listened to my recent problems I had wwith my debt with empathy. They did not judge me. The advice and information I was given wa... Ver más

Valorada con 5 estrellas sobre 5

I genuinely thought I’d be in debt forever and was so nervous about making the call, expecting the worst. Instead, the team at Freeman Jones were kind, understanding, and explained all of my optio... Ver más

Valorada con 5 estrellas sobre 5

Communication was on point. Everything explained about how an IVA works. The help & advise given took so much pressure & weight off my shoulders.

Información sobre la empresa

  1. Servicio de reducción de deuda
  2. Servicio de asesoramiento crediticio
  3. Servicio para casos de insolvencia

Escrito por la empresa

Freeman Jones is a firm of insolvency practitioners specialising in Individual Voluntary Arrangements (IVAs).


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

636 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,9

Todas las opiniones

(636)

204 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brilliant service from a brilliant Company

From start to finish I was made to feel at ease and treated with kindness, respect and compassion, every person I had dealings with operated with the utmost professionalism and integrity. Throughout what has been quite a difficult time this solution provides a lifeline and enables me to stop worrying and start enjoying living a stress free life. I had really felt ill with worry of how I was going to resolve things, not sleeping etc and on top of being physically not well with permanent disability I just didn’t know where to turn. My personal situation was considered carefully and the right resolution offered, just an absolutely fantastic service provided and I can’t thank Freeman Jones and their associates enough.

2 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Service from Start to Finish

Freeman Jones provided an excellent service in setting up our IVA. From the very beginning, everything was explained clearly and handled professionally.

Matthew, our main point of contact, was absolutely amazing. He was patient, supportive, and made the whole process easy to understand. His communication was clear and reassuring throughout, which really helped during a stressful time.

We’re so grateful for the help we received and would highly recommend Freeman Jones—and especially Matthew—to anyone considering an IVA.

30 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend

I can’t thank Freeman Jones enough for helping me get my finances back on track through an IVA. From the very beginning, the staff have been so friendly, supportive, and professional. They took the time to explain everything clearly, always checked if I had any questions, and made sure I felt comfortable at every stage of the process.

Thanks to their guidance, I finally feel like my money worries have been lifted and I can look forward to living life without the stress of overwhelming debt hanging over me. I truly appreciate everything they’ve done and wouldn’t hesitate to recommend Freeman Jones to anyone struggling with their finances.

30 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Yes the company did very well

Yes the company did very well
Were very fast sorting things out for us
The people who kept in touch on the phones were very very helpful and made themselves available when ever we needed to ask anything
Felt like we were talking to friends almost
Thanks very much

18 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

came off the phone with Adam and Sam…

came off the phone with Adam and Sam who are both absolutely wonderful and a credit to this company. Empathetic, no judgements, they listened and explained everything to me in laymen’s terms but without making me feel stupid. I was terrified of this call and going through all of this but those two made me feel at ease and reassured me all the way through in a none pushy way

17 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

why do you keep taking money from…

why do you keep taking money from people when they are trying to pay the debt off each time i get extra money they want 20% or 50% of that extra money so they can give there leanders extra money to keep them rich i was £11.000 in debt it has now cost me a lot more i could of asked my bank to freeze the account and i would of pay it up by now i would never recommend this company

6 de septiembre de 2025
Opinión espontánea
Logotipo de Freeman Jones

Respuesta de Freeman Jones

We are sorry to read this is your experience, we are passionate about our customers and the service we provide. We understand that one of our team have been in contact to rectify the situation and address your concern.
Please don't hesitate to contact us if you require any further information at ivacustomer.services@financialwellnessgroup.co.uk

Valorada con 5 estrellas sobre 5

Amazing, thank you.

It was such a long process but so worth it at the end. So pleased that Freeman Jones could help me and my husband, it's such a weight lifted off our shoulders. Can't be thankful enough.

2 de septiembre de 2025
Opinión espontánea

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