Freephoneoffer Opiniones 

118
•
TrustScore: 2.5 sobre 5

2,4

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Absolutely appalling service. Refusing to give me my PAC code, saying I need to pay £120 to cancel my contract even though it should have been cancelled within 24 hours of taking it out. Constantly... Ver más

Valorada con 4 estrellas sobre 5

Got a better deal from clearvision than my previous provider O2. Initially not great after accepting the deal I was then contacted several times asking to switch to them, telling them I had already ag... Ver más

Valorada con 1 estrellas sobre 5

I was contacted by 'Vodafone' to switch from Three to Vodafone as part of their amalgamation. I agreed to switch based on being able to use the Vodafone app to manage all my accounts. It turned out I... Ver más

Valorada con 4 estrellas sobre 5

After switching over to Clear Vision I suddenly had an issue accessing data services when away from my home wi-fi. After a few phone calls and various attempts at a fix between Harris and Kim my probl... Ver más


Información de contacto

2,4

Malo

TrustScore: 2.5 sobre 5

118 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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2,4

Todas las opiniones

(118)

11 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Theresa helped me over the course of

Theresa J. helped me over the course of a two week period. We resolved the issue thanks to her diligence and attention to details and her persistence and daily communications with me and the tech team. It was the most proactive customer care I can remember in years.

7 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Adam has been brilliant at helping me after another provider “lost” my number. I now have a better deal with Clearvision. It is a refreshing change to be able to speak to the same agent when I have a query. Thankyou so much, Celia.

27 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fabulous Service!

Having spoken to Adam twice in the last few days, I have been extremely impressed by not only his knowledge, but by his patience and willingness to help. Never once making me feel rushed. If only all companies had someone so helpful!

31 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Adam - customer support

Adam was extremely helpful and understanding in my case where roaming charges have pushed me over my credit limit. He has made every effort to explain the situation and hopefully to avoid any break in service.

28 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beyond helpy

Adam was extremely helpful and friendly; nothing was too much trouble, and he really made every effort to resolve the issues I was experiencing. For once, I felt that someone was listening to me and cared about my problem. Thank you Adam

28 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant Service

Brilliant service from Adam very patient and helpful with my questions, sorted out all my problems , never left hanging on the phone and being passed from person to person to tell the same problem . Thsnks Elaine

18 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t do it! Scam

Has been over a year Iv left them and I still get texts msgs to say I’m under there contract!! What a joke..

This company is nothing but a scam.

6 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Untruthful and rude

They called me, didn't make it clear that they weren't from my actual phone provider. I signed a contract, then cancelled it. When I called to do so, the sales person was rude (she had been nice as pie originally) and put the phone down on me. Despite calling twice and sending an email for confirmation of the cancellation they have never sent one. And it turns out they were more expensive than renewing my contract with my phone provider.

9 de septiembre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Got a better deal from clearvision than…

Got a better deal from clearvision than my previous provider O2. Initially not great after accepting the deal I was then contacted several times asking to switch to them, telling them I had already agreed a deal with them was frustrating. Since switching though have had no problems and when I did have an issue with a roaming charge it was sorted. Just got off the phone with Joe, who has kindly sorted a new phone case for me.

10 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM COMPANY AVOID

I'm assuming the positive reviews are from friends of employees trying to push up the positive reviews. Avoid at all costs I have contacted consumer complaints/BBC regarding this company. I'm surprised they're still operating. Take any positive review as false.

2 de enero de 2024
Opinión espontánea

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