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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I’ve bought a couple of things from Freshtripe now and they’ve been very good. They always ship out quickly and when there was a problem with the courier recently Sam went out of his way to fix the is... Ver más

Valorada con 5 estrellas sobre 5

I've placed several order in the last couple of weeks and the items are always despatched incredibly quickly, usually arriving the next day. Fantastic service and great range of products. I'm keen to... Ver más

Valorada con 5 estrellas sobre 5

Had some lovely bike bits coming, that got delayed in the post, and Sam at Freshtripe was really communicative to check if I’d received anything and to help me, if I needed it, chat to Royal Mail.... Ver más

Valorada con 5 estrellas sobre 5

Great service and speedy delivery. Looking at some of the reviews, I was surprised by some of the feedback that was given. After a bit of digging I now understand as of 2019 the site is run by new ma... Ver más

4,8

Excelente

TrustScore: 5 sobre 5

39 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(39)

4 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great customer service

I’ve bought a couple of things from Freshtripe now and they’ve been very good. They always ship out quickly and when there was a problem with the courier recently Sam went out of his way to fix the issue. Fantastic customer service, I’ll be shopping there again.

11 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience with Freshtripe

Great experience with Freshtripe. They had the parts I needed and despite placing an order later in the day, my package arrived the next day. My bicycle was back on the road in less than 24 hours. Thanks!

18 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top notch service

Top notch service. Was able to amend an order that I'd made (my fault - I got the wrong clamp dimensions) and still ship in the same timeframe. Exceptional!

22 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience

A really genuine and professional experience. I order regularly from the shop and sometimes drop in. Always helpful and easy to deal with. Thank you.

3 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service / quick delivery

I've placed several order in the last couple of weeks and the items are always despatched incredibly quickly, usually arriving the next day. Fantastic service and great range of products. I'm keen to support the smaller stores and with this level of service, they're my go to for a wide range of kit.

26 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The only place you should be ordering…

The only place you should be ordering your parts from.
Service is 10/10 and the staff are super friendly, If you order something you’ll no doubt get it the next day.
I would highly recommend if you have not ordered before.

9 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Awesome Bicycle Tings

Always a great service and the best selection of cycling accessories and components that’s hard to find in other cycle shops. A*** Recommended

16 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great website and customer service

Great website and customer service. I bought a bike rack and exchanged a few emails with the owner who was responsive and really helpful with my questions. Once I placed the order it was shipped the same day and arrived the next day. I will definitely use them again.

19 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delighted! Recommended

Absolutely delighted with the products and service from this business. Ordered online twice now and I can't fault the delivery, packaging and products.

6 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent friendly service

Arranged an extra shipping option for me so I would get the handlebars in time for the weekend, excellent friendly service like a bike shop should be.

18 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great products and customer service

I’ve had a great experience with these guys each time I’ve shopped. This is mainly down to their excellent range of products, they really have considered the range extremely well, and also how they’re presented on the website.

The other reason is their fast shipping and great customer service, I can’t fault them!

4 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great shop

Came across the shop when looking for a velo orange neutrino xxl.
Had a question about post brexit shipping, as I'm situated in the EU. Question was answered very quickly and friendly.
Frame was quickly shipped and well packed.

I really like the selection of parts they offer. If it wasn't for the hassle of import this would probably be my new go-to store for fine bike parts.

20 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service and product

I ordered some Velo Orange parts yesterday morning and they arrived today even though they were supposed to take 48 hours, good service from Freshtripe and Parcelforce.

24 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really helpful advice and prompt…

Really helpful advice and prompt delivery response from this company. A very quick turnaround from a small business who looks after their customers. Sam was really friendly and dedicated to making sure I got the right mudguards for my bike. Will use again

6 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really quick.

Really needed a certain bicycle part, so ordered from 3 separate shops. Although I'm located in The Netherlands, Freshtripe was by far the quickest. Will be ordering here again!

27 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick delivery of my Velo Orange crank…

Quick delivery of my Velo Orange crank set. I damaged the item myself during installation and contacted Sam who was brilliant, he offered me a solution to my issue which I’m more than happy with. First class customer service

8 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Communicative and great products

Had some lovely bike bits coming, that got delayed in the post, and Sam at Freshtripe was really communicative to check if I’d received anything and to help me, if I needed it, chat to Royal Mail.
Everything came In the end, quite late, nothing to do with the guys there, and they were being really cool about it.
Great product selection too 👌

18 de febrero de 2021
Opinión espontánea

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