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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I'm 50 and still love playing competitive badminton. The only downside was the muscle pain after Intense matches, until I found Frosty Dive's cold therapy system. The XXL Tub combined with the SmartC... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

This company is a scam!!!! DO NOT AND I REPEAT DO NOT BUY THIER HYPERBARIC CHAMBER. IT IS NOT 1.5 ATA. IT MIGHT NIGHT EVEN BE 0.5 ATA. It took almost 3 months to deliver, and when it arrived it came... Ver más

Valorada con 1 estrellas sobre 5

This company is an absolute scam. I bought a cold plunge system 42 days ago, and I still haven’t received the full order. Their “3–9 business day delivery” promise is a complete lie. Customer servic... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We’re so happy with our Frosty Dive cold plunge setup. We did have some initial issues getting everything working, but customer service was very responsive and helped us troubleshoot until it was reso... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de salud y belleza

Escrito por la empresa

About Frosty Dive Welcome to Frosty Dive, where innovation meets wellness. We specialize in providing top-quality cold plunge tubs and chillers designed to enhance your health and well-being. Our products are crafted with precision and care, ensuring that you receive the best experience possible. Our Mission At Frosty Dive, our mission is to bring the benefits of cold water immersion to everyone. We believe in the power of cold therapy to rejuvenate the body, enhance recovery, and promote overall wellness. Our goal is to make these benefits accessible through high-quality, easy-to-use products. Our Products Cold Plunge Tubs: Our tubs are designed for comfort and efficiency. Made from durable materials, they provide an optimal environment for cold immersion. Available in various sizes, including our popular XL and XXL models, we cater to different needs and preferences. Smart Cool Chillers: Our state-of-the-art chillers, such as the Smart Cool Chiller, ensure that your water stays at the perfect temperature for therapeutic benefits. With advanced features and user-friendly controls, our chillers are a perfect addition to your cold plunge setup. Why Choose Frosty Dive? Quality: We use premium materials and advanced technology to ensure our products meet the highest standards. Innovation: Our continuous research and development keep us at the forefront of cold therapy solutions. Customer Satisfaction: We are committed to providing excellent customer service and support. Your satisfaction is our priority. Global Reach: With warehouses and partners worldwide, including in the US and Australia, we ensure timely delivery and support to our customers. Our Commitment We stand behind our products with a comprehensive warranty and a hassle-free return policy. Whether you are a professional athlete, a fitness enthusiast, or someone looking to improve your wellness, Frosty Dive has the perfect solution for you. Thank you for choosing Frosty Dive. Dive into the benefits of cold therapy with us and experience a new level of wellness. For more information, visit our website at www.frostydive.com or contact our support team at support@frostydive.com.


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

50 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 25% de las opiniones negativas

Suele responder en menos de 1 semana

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3,0

Todas las opiniones

(50)

6 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Tub Leaked

I got my portable plunge, it was for few month but then it got some leakage. I just jumped in it from a small height but it should not leak taht easily.

6 de junio de 2024
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Respuesta de Frosty Dive

Hi, We are sorry to hear that. Feel free to reach out if need help in regards to the usage.

Valorada con 5 estrellas sobre 5

Wow super cool products.

Wow super cool products.

I bought a ChillMaster, and it’s been performing really well with the XXL tub I ordered a month ago.

1 de junio de 2024
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Respuesta de Frosty Dive

Hi,

Thank you for sharing your feedback with us! We appreciate you taking the time to leave a review. Your insights are valuable and help us continue to improve our products and services.

If you ever have any questions or need further assistance, feel free to reach out. We're here to help!

Valorada con 1 estrellas sobre 5

Received damaged

The chiller was a bit damaged from the side, i informed them but it has been two days they told me they have shipped the replacement chiller but has not yet arrived.

5 de junio de 2024
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Respuesta de Frosty Dive

Dear Rocco,

We sincerely apologize for the inconvenience you've experienced. However, for record purposes, we could not find any order under the name or email provided. Additionally, we haven't received any chiller damage complaints for the past four months.

Could you please reach out to us directly at support@frostydive.com with your order details? We want to ensure that we address your concerns promptly, but we need to verify the purchase and details, as we have no record of any such complaint or order from you.

Thank you for your understanding, and we look forward to resolving this matter swiftly.

Valorada con 5 estrellas sobre 5

Fantastic for spa-Like Experience

I was intrigued by the idea of combining ice plunges and spa therapy at home. The Frosty Dive 1HP ChillMaster with the XL tub has been the perfect solution. It cools to a refreshing 37°F for ice plunges and heats up to 104°F for relaxing spa sessions. The touch controls and app integration make it incredibly easy to use. I feel like I have a mini spa at home now, and my friends and family love it too!

27 de febrero de 2024
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Respuesta de Frosty Dive

Thank you for your feedback! We're thrilled to hear about your positive experience with Frosty Dive. Your review helps others discover the quality and service we strive to deliver. We look forward to serving you again!

Valorada con 5 estrellas sobre 5

GREAT CUSTOMER SERVICE

15 de agosto de 2024
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Respuesta de Frosty Dive

Thank you for your feedback! We're thrilled to hear about your positive experience with Frosty Dive. Your review helps others discover the quality and service we strive to deliver. We look forward to serving you again!

Valorada con 5 estrellas sobre 5

Great for Health and wellness

I started using the Frosty Dive SmartCool Chiller and tub for cold plunging as part of my morning routine, and IT has made a significant difference in my energy levels and overall health. The chiller maintains a consistent 37°F, and the tub's thick insulation keeps the water cold for longer periods. It's a fantastic investment for anyone looking to improve their wellness. The customer support team team was also very responsive and helpful.

13 de marzo de 2024
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Respuesta de Frosty Dive

Thank you for your feedback! We're thrilled to hear about your positive experience with Frosty Dive. Your review helps others discover the quality and service we strive to deliver. We look forward to serving you again!

Valorada con 5 estrellas sobre 5

Amazing Recovered Tool

As an athlete, recovery is crucial for me. The Frosty Dive SmartCool Chiller paired with the XL tub has significantly improved my recovery routine. I no longer dread post- workout soreness- a quick plunge in the Chiller-cooled tub does wonders. The chiller is quiet, efficient, and the temperature control is spot on. Plus, the customer service team was very helpful during the setup. Highly recommend to fellow athletes!

22 de mayo de 2024
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Respuesta de Frosty Dive

Thank you for your feedback! We're thrilled to hear about your positive experience with Frosty Dive. Your review helps others discover the quality and service we strive to deliver. We look forward to serving you again!

Valorada con 5 estrellas sobre 5

Perfect for Couples- The XXL Tub

My partner and I were looking for a spacious and efficient cold plunge solution, and the frosty Dive XXL tub with the 1HP ChillMaster chiller exceeded our expectations. The tub is incredibly spacious, allowing both of us to plunge together. We've noticed a remarkable improvement in our muscle recovery and overall well-being. The thick insulation keeps the water cold for days, and the chiller's app control is a fantastic feature. This setup has become a staple in our wellness routine!

6 de agosto de 2024
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Respuesta de Frosty Dive

Thank you for your feedback! We're thrilled to hear about your positive experience with Frosty Dive. Your review helps others discover the quality and service we strive to deliver. We look forward to serving you again!

Valorada con 5 estrellas sobre 5

I was shy buying from them but i got my…

I was shy buying from them but i got my chiller in just 3 days from California.

It goes to 42F easily but takes a bit a while to get down to 37F

8 de agosto de 2024
Opinión espontánea
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Respuesta de Frosty Dive

Thanks for sharing your valuable experience with us.

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