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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Customer service is the best part! Any questions, missing labs, troubleshooting, creating orders, the response time… is amazing! Someone always answers the phone and the problems are resolved quickly.... Ver más

Valorada con 5 estrellas sobre 5

Rachel, my customer service representative, was excellent. She excelled in all regards, graciously correcting my errors while also displaying full knowledge of all of those elements which were pertin... Ver más

Valorada con 5 estrellas sobre 5

I've been ordering from Emerson for years and have always found the staff pleasant and knowledgeable. Just recently I sent them an order and received my order number. I then realized I had forgotten 1... Ver más

Valorada con 5 estrellas sobre 5

I could not be more impressed with Fullscript. I had an order that showed as delivered, but it was missing. As soon as I reached out and shared the details, their team responded immediately and took... Ver más

Información sobre la empresa

  1. Tienda de vitaminas y suplementos

Escrito por la empresa

Fullscript is a leading platform that empowers whole person care by bringing providers and patients closer together. We provide access to the best, most clinically-effective supplement brands, industry-leading diagnostic tests, and advanced digital tools—all in one place. All so it’s easier for providers to personalize plans, and easier for patients to follow them.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

497 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 66% de las opiniones negativas

Suele responder en menos de 48 horas

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Best Customer Service

Rachel T. was the best! Helped me with my problem even though it was my fault!

26 de agosto de 2025
Opinión espontánea
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Respuesta de Fullscript

We’re so glad Rachel was able to help! Thanks for sharing your experience—we’ll be sure to pass along your kind words to her.

Valorada con 5 estrellas sobre 5

Excellent Customer Service and Community-Minded Approach

I recently had to request a return and refund for an order I placed in error, and I’m very impressed with how smoothly Fullscript handled the process. Not only was the refund processed seamlessly, but they also didn’t require me to send the items back. Instead, they thoughtfully suggested donating the supplements to my local practitioner, a pharmacy, or a community organization that accepts them.

It’s a small but meaningful gesture that reflects Fullscript’s commitment to both customer satisfaction and community well-being. I really appreciate their professionalism and care—it makes a big difference and sets them apart from many other companies.

26 de agosto de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you so much for sharing your experience! We’re thrilled our customer service and community-minded approach made a positive impact. Your kind words mean a lot to us.

Valorada con 5 estrellas sobre 5

Rachel T! Excellent work!

Rachel T. resolved my issue quickly and made it effortless for me. That is stellar customer service- quick, friendly, and fully resolved the first time! I highly recommend!! Thank you, Rachel! And well done to Emerson adn Fullscript for empowering your customer-facing team members to resolve issues without excess processing that inconvenience customers. Nice work!

25 de agosto de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you so much for sharing this wonderful feedback! We’re thrilled to hear that Rachel was able to resolve your issue so quickly and seamlessly. We’ll be sure to pass along your kind words to her and the team—your recognition means a lot to us!

Valorada con 5 estrellas sobre 5

I have been very happy with the products and customer service

I have been very happy with the products from Fullscript ~ when I had an issue with a missing order Meghan was quick to address it to my satisfaction 🤗

I will continue to use Fullscript because of their great products and the customer service Meghan provided 👍🏽👍🏽

22 de agosto de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you for sharing this! We’re so glad you’ve been happy with both our products and the support you received from Meghan. We truly appreciate your trust and look forward to continuing to support your wellness journey!

Valorada con 1 estrellas sobre 5

I was scammed by Degree Wellness into…

I was scammed by Degree Wellness into "setting up" an account. Aint nobody got time for these games

22 de agosto de 2025
Opinión espontánea
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Respuesta de Fullscript

We’re so sorry to hear about your experience. We want to assure you that Fullscript does not engage in scams or deceptive practices, and creating an account should always be simple and transparent. If you believe your account was set up without your consent or have concerns about Degree Wellness, please reach out to our support team so we can look into this right away and help make things right.

Valorada con 5 estrellas sobre 5

I called with an inquiry regarding an…

I called with an inquiry regarding an out-of-stock product, and Meghan was very helpful in tracking down the status of said product. She was friendly, helpful, and enthusiastic, and provided a timely update regarding the issue within only a day or two after.

19 de agosto de 2025
Opinión espontánea
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Respuesta de Fullscript

We appreciate your feedback! It’s great to hear Meghan was enthusiastic, helpful, and quick to follow up on your product inquiry. Thanks for taking the time to let us know!

Valorada con 5 estrellas sobre 5

Meghan was great

Meghan was great. I always have a good experience with Emerson. Everyone is professional, friendly, and great customer service.

20 de agosto de 2025
Opinión espontánea
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Respuesta de Fullscript

Thanks so much! We're glad you've had consistently positive experiences with our team, and we’ll be sure to pass your kind feedback along to Meghan.

Valorada con 5 estrellas sobre 5

Fullscript has a great selection of…

Fullscript has a great selection of supplements which I can count on, with reliable service. I recently had an issue with one of the supplements and Bron in customer support was very helpful, issued a refund very quickly. I will continue to rely on Fullscript for the majority of my supplements.

18 de agosto de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you! We’re thrilled to hear that our service and selection have met your needs, and that Bron provided excellent support. We look forward to continuing to support your health journey!

Valorada con 5 estrellas sobre 5

Great service

Great service! Meghan was a pleasure to work with

19 de agosto de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you for your review! We’re so glad Meghan provided great service.

Valorada con 5 estrellas sobre 5

I had the pleasure of working with…

I had the pleasure of working with Rachel T. and I couldn't be happier with her! She was professional, attentive and genuinely went above and beyond to help me. She made everything feel easy and stress-free and I really appreciated the extra effort she put into helping. I am truly grateful for her kindness, expertise, dedication and care.
Kind regards,
Rebecca Wilson Nichols, DC

19 de agosto de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you for the lovely review. We're so happy Rachel made your experience a positive one with her knowledge, warmth, and attention to detail.

Valorada con 5 estrellas sobre 5

My 25 years plus being with GS has…

My 25 years plus being with GS has been fantastic experience due to product lines, practitioner cost and patience, professionalism & knowledge of the outstanding staff that serves us daily … and Rachel demonstrated my points today!

19 de agosto de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you for your kind words and continued loyalty over the years. We’re thrilled to hear Rachel demonstrated the professionalism and care we strive for every day.

Valorada con 5 estrellas sobre 5

I found Jesus in customer support

I found Jesus in customer support, I appreciate his calm and knowledgeable approach to my issue.

18 de agosto de 2025
Opinión espontánea
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Respuesta de Fullscript

We’re so glad you had a positive experience with Jesus. Thank you for sharing. Their thoughtful approach truly makes a difference!

Valorada con 5 estrellas sobre 5

The significance of having an agent who can work on the fly!

My experience was great because the agent was quick to recognize the challenge of the situation and make a decision to assure that my package arrived as close to on time as possible. This gave me a lot of relief and allow me to put this task to bed so that I could move on to other focuses.

19 de agosto de 2025
Opinión espontánea
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Respuesta de Fullscript

We appreciate your thoughtful feedback. It's great to hear our agent was able to step in quickly and resolve things in a way that made your day easier. That’s exactly what we aim for!

Valorada con 5 estrellas sobre 5

Meghan with CS/orders support was AMAZING!

My experience with CS has been timely, respectful, and went above and beyond for my satisfaction. I have never had issues with Emerson and this is the first time I had a double whammy on 2 orders. Meghan quicky resolved issue #1 easily; and though she did not have to, went above and beyond supporting missing items on order #2. She was thoughtful and supportive. Def 5 stars! -Debbie Rice

18 de agosto de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you, Debbie! We’re so glad Meghan was able to step in and provide such thoughtful and thorough support. We’re grateful for your continued trust in Emerson and happy we could make things right quickly.

Valorada con 5 estrellas sobre 5

Jesus was knowledgeable

Jesus was knowledgeable, efficient, and friendly. He was also patient with a clunky process (their system had some hiccups and I also had to sign in and update my account). We got everything worked out even though he had to call me back.

18 de agosto de 2025
Opinión espontánea
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Respuesta de Fullscript

We appreciate your feedback and are thrilled that Jesus could help get things sorted. His patience and follow-through shine in moments like this!

Valorada con 5 estrellas sobre 5

Jesus R was very efficient and helpful…

Jesus R was very efficient and helpful today. I am very pleased with his service.

18 de agosto de 2025
Opinión espontánea
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Respuesta de Fullscript

We appreciate your review! We’re so pleased to hear Jesus took care of everything quickly and made the experience a positive one.

Valorada con 5 estrellas sobre 5

Jesus made our day

Jesus made our day! Our office temp erroneously placed an incomplete order. Jesus made it work.
Patient, informed and kind. We love Jesus! Hope you do.

15 de agosto de 2025
Opinión espontánea
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Respuesta de Fullscript

Thanks for the great review! We’re so glad Jesus could help fix the order issue and leave such a positive impression. We do love having him on our team!

Valorada con 5 estrellas sobre 5

Jade was fantastic

Jade was fantastic! She was very compassionate and patient. I needed more info on a product and she was super helpful and kind. I look forward to connecting with her again ❤️

14 de agosto de 2025
Opinión espontánea
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Respuesta de Fullscript

Thanks for the thoughtful review! We’re happy to hear Jade made such a positive impression and was able to provide the information you needed.

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