Customer service is the best part! Any questions, missing labs, troubleshooting, creating orders, the response time… is amazing! Someone always answers the phone and the problems are resolved quickly.... Ver más
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Consulta las opiniones de los clientes
Rachel, my customer service representative, was excellent. She excelled in all regards, graciously correcting my errors while also displaying full knowledge of all of those elements which were pertin... Ver más
I've been ordering from Emerson for years and have always found the staff pleasant and knowledgeable. Just recently I sent them an order and received my order number. I then realized I had forgotten 1... Ver más
I could not be more impressed with Fullscript. I had an order that showed as delivered, but it was missing. As soon as I reached out and shared the details, their team responded immediately and took... Ver más
Información sobre la empresa
Escrito por la empresa
Fullscript is a leading platform that empowers whole person care by bringing providers and patients closer together. We provide access to the best, most clinically-effective supplement brands, industry-leading diagnostic tests, and advanced digital tools—all in one place. All so it’s easier for providers to personalize plans, and easier for patients to follow them.
Información de contacto
360 Albert St., K1R 7X7, Ottawa, Canadá
- 1 866 807 3828
- practitioner-support@fullscript.com
- fullscript.com
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 66% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Jade represented Emerson with flying colors
Jade was patient and thorough during my phone order process. I was unable to access the website efficiently due to cell reception issues so she helped me determine which products would best meet the dosages requirements that I have for my patients. I’d happily work with her again.
Quick and Easy
They were quick to respond and they took care of what I needed. They were polite and efficient. I enjoy not having to go back and forth several times. It was refreshing to be able to get to the point and have it resolved.
Had a great experience with customer…
Had a great experience with customer service today, specifically with Rhiannon. She worked quickly to get my question answered and help me solve my issue!
Rhiannon and the customer service team…
Rhiannon and the customer service team helped me resolve shipping error quickly and easily.
Jade G was AWESOME!!
Jade G just helped me get my package resent—this was a USPS delivery issue, not Fullscript (who I LOVE!). Thanks so much, Jade G, for your quick response and kind support.
Helpful
Helpful, professional courteous. The trifecta of good service.
Hailey E
Hailey E. was great to work with and even went the extra mile to connect with our patient has been experiencing some negative interactions with ordering, shipping and contacting customer service. Thanks, Hailey!
They will change pricing on you in…
They will change pricing on you in auto-refills, expecting you not to notice perhaps. The GLP-1 with akkermansia don’t really do anything for me after taking them for ~6 months, and with sneaky price increases, I’d call this a scam.
I am a healthcare professional and have…
I am a healthcare professional and have had the pleasure of using Fullscript in my acupuncture practice as well as for personal wellness. Quality brands and excellent customer service.
Absolutely incredible experience with…
Absolutely incredible experience with this company as both a practitioner and a customer. Above and beyond customer service, excellent inventory for professional brands, very rapid shipping, and easy to use well organized platform.
Absolute worst company to order from
Absolute worst company to order from. I trusted a fellow fitness coach who uses these products and unfortunately was unable to digest the aminos due to the taste and exceptionally strong aftertaste. I was not only unable to return the product but also unable to exchange it. Once again the absolute worst customer service and policy’s I’ve experienced in quite sometime. Please be cautious before investing in their products as the strong artificial tastes are overpowering.
Jade G was very helpful in addressing…
Jade G was very helpful in addressing my problem and helping me solve it, her response was quick and effective.
Great Products and Equally Excellent Customer Service!
As I did with Adelodun, I always have a great experience with the customer service reps at Fullscript. They are very prompt in getting back to you with your questions and inquiries, and they always handle questions and concerns with the utmost professionalism. They are very understanding and dedicated to solving your issues or assisting with any problems. I could not be more pleased with this company.
I had a great experience with Hailey E…
I had a great experience with Hailey E in customer service. She was quick to respond, very helpful, and ensured that my issue was addressed. I also appreciate that she will follow up with me regarding the matter we discussed. Very pleased with the service!
Great Experience 👍
Shipping is Too Unpredictable
I would love to not have to write such a review but unfortunately the shipping delays associated with this company are incredibly inconsistent and undependable. For items that are needed for daily care I cannot afford to miss a beat. But for the second time I am facing this very challenge with Fullscript. If you can get it on Amazon, go for it. The discount is more than negated with the shippping cost and the erratic shipping on top of it drives the cost up higher with frustration and missed doses of important supplements. Too bad.
Order assistance neede
I had an issue with my professional order (at my end). The customer rep quickly understood my concerns and helped get it resolved while on the phone with them. Could not have gone better!
Fullscripts is a trust worthy…
Fullscripts is a trust worthy supplement that I have been using for years. I recommend their products to many patients, family and friends.
Their customer service is prompt and helpful.
Fullscript is my go-to supplement site…
Fullscript is my go-to supplement site as both a practitioner and patient. The site is easy to use, carries a wide range of very reputable products, and most of all, Fullscript's staff is readily available and top notch! They made refunds and returns easy, and their wide range of resources are awesome. 10/10!
Fullscript has the best customer…
Fullscript has the best customer service! Today I reached out to Jade G. regarding a tax form question since something had changed from my taxes from last year. She was quick to answer and very thorough. Well done!

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