Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Customer service is the best part! Any questions, missing labs, troubleshooting, creating orders, the response time… is amazing! Someone always answers the phone and the problems are resolved quickly.... Ver más

Valorada con 5 estrellas sobre 5

Rachel, my customer service representative, was excellent. She excelled in all regards, graciously correcting my errors while also displaying full knowledge of all of those elements which were pertin... Ver más

Valorada con 5 estrellas sobre 5

I've been ordering from Emerson for years and have always found the staff pleasant and knowledgeable. Just recently I sent them an order and received my order number. I then realized I had forgotten 1... Ver más

Valorada con 5 estrellas sobre 5

I could not be more impressed with Fullscript. I had an order that showed as delivered, but it was missing. As soon as I reached out and shared the details, their team responded immediately and took... Ver más

Información sobre la empresa

  1. Tienda de vitaminas y suplementos

Escrito por la empresa

Fullscript is a leading platform that empowers whole person care by bringing providers and patients closer together. We provide access to the best, most clinically-effective supplement brands, industry-leading diagnostic tests, and advanced digital tools—all in one place. All so it’s easier for providers to personalize plans, and easier for patients to follow them.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

497 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 66% de las opiniones negativas

Suele responder en menos de 48 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

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Valorada con 5 estrellas sobre 5

always fast service.

always fast service. Jade G was great for answering my email

28 de septiembre de 2025
Opinión espontánea
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Respuesta de Fullscript

Thanks for sharing! Quick and helpful service is what we strive for, and we're glad Jade delivered exactly that.

Valorada con 5 estrellas sobre 5

They always go above and beyond to help…

They always go above and beyond to help make things right, and the customer service is exceptional. Rhiannon was so easy to work with and I'm appreciative of the support.

29 de septiembre de 2025
Opinión espontánea
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Respuesta de Fullscript

It’s always wonderful to hear when our team goes the extra mile. We’re so glad Rhiannon made the experience smooth and supportive. Thank you for the kind words!

Valorada con 5 estrellas sobre 5

Rhiannon E was awesome!

Rhiannon E took care of my shipment error and did a fantastic job! She was very kind, thorough, and expeditious in figuring out the issue and sending out a replacement. Excellent customer service skills and I feel well taken care of by her today. Thank you!

29 de septiembre de 2025
Opinión espontánea
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Respuesta de Fullscript

Thanks for sharing your experience! Rhiannon is a fantastic part of our team, and it’s great to know their excellent customer service made such a strong impression.

Valorada con 5 estrellas sobre 5

Bron was great!

Bron was professional, clear and helpful. He helped me correct a mistake I had made and then he followed thru in a timely way that opened the way for everything to work out in the best way.
He definitely went the 'extra mile" for my request and I appreciated his service. Much appreciation and many thanks.

29 de septiembre de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you for the lovely feedback. Bron will be thrilled to know his clear communication and follow-through made such a positive impact. We're lucky to have him on the team!

Valorada con 1 estrellas sobre 5

False Promotional Marketing

I ordered a supplement during their Labor Day promotion which was on Backorder. Two weeks later, I contacted customer service and was assured that the product would ship by the end of the month. Without any reason, they then cancelled my order and tried reselling me the exact same product at a higher price. This is an intentional bait and switch to get me to place and order, then charge a higher price. Take your business to an honest, more transparent retailer.

27 de septiembre de 2025
Opinión espontánea
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Respuesta de Fullscript

We’re sorry to hear about your recent experience. This certainly doesn’t reflect the level of service we strive to provide. Product availability and pricing are tied to real-time inventory and supplier updates, and while delays and backorders can sometimes happen, your feedback makes it clear this situation didn’t meet expectations. We’re reviewing this internally to ensure we learn from it and improve.

Valorada con 5 estrellas sobre 5

Rhiannon answered my question quickly…

Rhiannon answered my question quickly and really appreciated the knowledge he had to do so.

26 de septiembre de 2025
Opinión espontánea
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Respuesta de Fullscript

Glad to hear Rhiannon was able to provide a quick and knowledgeable response! We appreciate you taking the time to share your experience.

Valorada con 5 estrellas sobre 5

I received a prompt

I received a Prompt, considerate and appropriate response. Thank you, Rachel T.

26 de septiembre de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you for your review, we truly appreciate it!

Valorada con 5 estrellas sobre 5

A patient supplement went missing

A patient supplement went missing - Rhiannon was great about getting a replacement shipped out. Fast, friendly and efficient!

24 de septiembre de 2025
Opinión espontánea
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Respuesta de Fullscript

We’re so glad Rhiannon was able to help quickly and make the process smooth. Thank you for sharing your experience!

Valorada con 5 estrellas sobre 5

Jesus R

Jesus R. is professional and personable. He listened attentively to my description of the malfunctioning of the two-part cap to the fish oil of the last order. And Jesus went through the information I will need to gather for the questionnaire he immediately sent so I may review it in case I had any questions about filling it out. This is the second time I have reached Jesus, each time it has been a pleasure. Jesus is an asset to the company. Thank You.

24 de septiembre de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you for your kind words and thoughtful feedback. We’re so glad to hear that Jesus was able to support you thoroughly and provide a positive experience. We truly appreciate your recognition!

Valorada con 5 estrellas sobre 5

Best support!

Lisa is incredibly helpful and supportive. I felt my order was in good hands and taken care of to th utmost. I rely on Fullscript for not only excellent products but above and beyond support. Thank you.

23 de septiembre de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you for your review, we truly appreciate it!

Valorada con 5 estrellas sobre 5

Fullscript is a great company

Fullscript is a great company, and their customer service is fantastic - especially for practitioners! Their responses are lightning fast and they will resolve an issue quickly and effectively, no questions asked. (Shout out to Jesus for his help in fixing my order!)

23 de septiembre de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you for your kind words! We’re glad we could help and will be sure to pass your shout-out along to Jesus.

Valorada con 5 estrellas sobre 5

Rhiannon was super helpful

Rhiannon was super helpful. She solved my problem quickly, and we had a good laugh about it (it was 100% my fault)
*and my too fast typing didn't help things either

22 de septiembre de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you for taking the time to send us this review, we truly appreciate it!

Valorada con 5 estrellas sobre 5

Nicole went above and beyond

Nicole went above and beyond, was so patient with me and was so understanding. She was both 100% professional, but 100% empathetic and completely turned my morning around because of how well she listened and helped solve my problem. She really was a blessing.

22 de septiembre de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you for your kind words! We’re so glad Nicole was able to turn your morning around with her professionalism, patience, and empathy. We’ll be sure to share your feedback with her.

Valorada con 5 estrellas sobre 5

Terrific choices

Terrific choices, easy website navigation and excellent customer service. My representative Jesús was delightful to work with, knowledgeable and helped answer all my questions. Thank you for a pleasant experience and conversation.

22 de septiembre de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you for your wonderful feedback! We’re thrilled to hear that you had a smooth experience with our website and that Jesús provided such knowledgeable and friendly support. We’ll be sure to pass along your kind words to him.

Valorada con 5 estrellas sobre 5

Meghan was great

Meghan was great! Kind, patient, knowledgeable, and very professional. A superior representative for your company.

22 de septiembre de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you for your review and we love to hear that Meghan was able to help you out :D

Valorada con 5 estrellas sobre 5

Excellent customer service!

We had an issue with a supplement (not with quality, related to allergies) that a patient was unable to take. The return process was extremely smooth and hassle free. Very grateful for the service provided!

19 de septiembre de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you for your review, we truly appreciate it!

Valorada con 5 estrellas sobre 5

Natalie @ Emerson Ecologics was wonderful 10 STARS!!

Natalie was absolutely amazing willing to go above and beyond to help me find what I was looking for she even sent me an email with the direct link to what I was looking for in addition to putting them in my cart for me I give Natalie 10 stars. I actually was fortunate enough today to get her twice in a row! She was friendly did not hurry me through my questions/patient and I just wish all customer service was like this when taking orders!! our office has been ordering from Emerson for over a decade and I have found most representative to be helpful, but Natalie is THE BEST!!!

16 de septiembre de 2025
Opinión espontánea
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Respuesta de Fullscript

Wow—thank you so much for sharing this wonderful feedback! We’re thrilled to hear that Natalie provided such exceptional support and went above and beyond to make your experience smooth and easy. We’ll be sure to pass along your kind words to her. We’re grateful for your continued trust over the past decade and look forward to serving you for many more years!

Valorada con 5 estrellas sobre 5

excellent!

excellent!
fast and polite.

17 de septiembre de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you so much! We’re glad to hear you had a fast and polite experience. We appreciate your feedback!

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