Customer service is the best part! Any questions, missing labs, troubleshooting, creating orders, the response time… is amazing! Someone always answers the phone and the problems are resolved quickly.... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Rachel, my customer service representative, was excellent. She excelled in all regards, graciously correcting my errors while also displaying full knowledge of all of those elements which were pertin... Ver más
I've been ordering from Emerson for years and have always found the staff pleasant and knowledgeable. Just recently I sent them an order and received my order number. I then realized I had forgotten 1... Ver más
I could not be more impressed with Fullscript. I had an order that showed as delivered, but it was missing. As soon as I reached out and shared the details, their team responded immediately and took... Ver más
Información sobre la empresa
Escrito por la empresa
Fullscript is a leading platform that empowers whole person care by bringing providers and patients closer together. We provide access to the best, most clinically-effective supplement brands, industry-leading diagnostic tests, and advanced digital tools—all in one place. All so it’s easier for providers to personalize plans, and easier for patients to follow them.
Información de contacto
360 Albert St., K1R 7X7, Ottawa, Canadá
- 1 866 807 3828
- practitioner-support@fullscript.com
- fullscript.com
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 66% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
always fast service.
always fast service. Jade G was great for answering my email

Respuesta de Fullscript
They always go above and beyond to help…
They always go above and beyond to help make things right, and the customer service is exceptional. Rhiannon was so easy to work with and I'm appreciative of the support.

Respuesta de Fullscript
Rhiannon E was awesome!
Rhiannon E took care of my shipment error and did a fantastic job! She was very kind, thorough, and expeditious in figuring out the issue and sending out a replacement. Excellent customer service skills and I feel well taken care of by her today. Thank you!

Respuesta de Fullscript

Respuesta de Fullscript
Bron was great!
Bron was professional, clear and helpful. He helped me correct a mistake I had made and then he followed thru in a timely way that opened the way for everything to work out in the best way.
He definitely went the 'extra mile" for my request and I appreciated his service. Much appreciation and many thanks.

Respuesta de Fullscript
False Promotional Marketing
I ordered a supplement during their Labor Day promotion which was on Backorder. Two weeks later, I contacted customer service and was assured that the product would ship by the end of the month. Without any reason, they then cancelled my order and tried reselling me the exact same product at a higher price. This is an intentional bait and switch to get me to place and order, then charge a higher price. Take your business to an honest, more transparent retailer.

Respuesta de Fullscript
Rhiannon answered my question quickly…
Rhiannon answered my question quickly and really appreciated the knowledge he had to do so.

Respuesta de Fullscript
I received a prompt
I received a Prompt, considerate and appropriate response. Thank you, Rachel T.

Respuesta de Fullscript
A patient supplement went missing
A patient supplement went missing - Rhiannon was great about getting a replacement shipped out. Fast, friendly and efficient!

Respuesta de Fullscript
Jesus R
Jesus R. is professional and personable. He listened attentively to my description of the malfunctioning of the two-part cap to the fish oil of the last order. And Jesus went through the information I will need to gather for the questionnaire he immediately sent so I may review it in case I had any questions about filling it out. This is the second time I have reached Jesus, each time it has been a pleasure. Jesus is an asset to the company. Thank You.

Respuesta de Fullscript
Best support!
Lisa is incredibly helpful and supportive. I felt my order was in good hands and taken care of to th utmost. I rely on Fullscript for not only excellent products but above and beyond support. Thank you.

Respuesta de Fullscript
Fullscript is a great company
Fullscript is a great company, and their customer service is fantastic - especially for practitioners! Their responses are lightning fast and they will resolve an issue quickly and effectively, no questions asked. (Shout out to Jesus for his help in fixing my order!)

Respuesta de Fullscript
Rhiannon was super helpful
Rhiannon was super helpful. She solved my problem quickly, and we had a good laugh about it (it was 100% my fault)
*and my too fast typing didn't help things either

Respuesta de Fullscript
Nicole went above and beyond
Nicole went above and beyond, was so patient with me and was so understanding. She was both 100% professional, but 100% empathetic and completely turned my morning around because of how well she listened and helped solve my problem. She really was a blessing.

Respuesta de Fullscript
Terrific choices
Terrific choices, easy website navigation and excellent customer service. My representative Jesús was delightful to work with, knowledgeable and helped answer all my questions. Thank you for a pleasant experience and conversation.

Respuesta de Fullscript
Meghan was great
Meghan was great! Kind, patient, knowledgeable, and very professional. A superior representative for your company.

Respuesta de Fullscript
Excellent customer service!
We had an issue with a supplement (not with quality, related to allergies) that a patient was unable to take. The return process was extremely smooth and hassle free. Very grateful for the service provided!

Respuesta de Fullscript
My order was taken promptly
My order was taken promptly, with courtesy and accuracy.

Respuesta de Fullscript
Natalie @ Emerson Ecologics was wonderful 10 STARS!!
Natalie was absolutely amazing willing to go above and beyond to help me find what I was looking for she even sent me an email with the direct link to what I was looking for in addition to putting them in my cart for me I give Natalie 10 stars. I actually was fortunate enough today to get her twice in a row! She was friendly did not hurry me through my questions/patient and I just wish all customer service was like this when taking orders!! our office has been ordering from Emerson for over a decade and I have found most representative to be helpful, but Natalie is THE BEST!!!

Respuesta de Fullscript

Respuesta de Fullscript
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