Armstrongs Independent Funeral Service Opiniones 

131
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Armstrongs Funeral Services done a lovely job for my mums funeral , they provided a very caring service along with paying great attention to detail taking all the stress away from start to finish. I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We would like to express our heartfelt thanks to the funeral directors who looked after us during such a difficult time following the loss of our dad. From the very beginning, Fiona was absolutely... Ver más

Valorada con 5 estrellas sobre 5

Armstrongs were amazing from start to finish. Louise was with us from collecting my Dad from his home, to arranging collection of his ashes. Always with a big hug and such genuine compassion and car... Ver más

Valorada con 5 estrellas sobre 5

What a lovely family run caring funeral directors. At such a very distressing time Oliver walked us through every step of the way. He gave us such wonderful professional and dignified care througho... Ver más

Información sobre la empresa

  1. Director de servicios funerarios
  2. también en la categoría
  3. Funeraria
  4. Seguros funerarios

Escrito por la empresa

Providing a truly caring and personal service 24 hours a day, everyday An independent family funeral director in Bury St Edmunds Suffolk, we have learned that taking the time to listen is important. We offer an extremely personal service with care, compassion, choice and attention to detail at every step. Because we are an independent company, we don’t have quotas to fill or targets to meet. Nothing is more important than giving you good, honest advice and all the time you need to make decisions about the funeral service you would like.


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4,9

Excelente

TrustScore: 5 sobre 5

131 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(131)

29 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Armstrongs Funeral Service

Great care was taken from the moment we discussed the funeral with Armstrongs. Every assistance was given to making sure that all went well with my wife's funeral. Michelle worked with me throughout, and Rob Head conducted the service with skill and committment. All the staff involved were great, showing dignity, professionalism and care throughout. All persons who came to the funeral were very complimentary about the service. I used this company previously for my father's funeral, and I feel that I chose the right Funeral Service again. Would recommend Armstrongs to all and sundry.

3 de abril de 2024
Opinión espontánea
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Respuesta de Armstrongs Independent Funeral Service

Hi Peter,
Thank you for sharing your experience with us. We're honoured to have been able to support you through this difficult time. Michelle and Rob are grateful for your kind words. It's heart-warming to hear that our team's dedication to professionalism and care resonated with you and your guests. We are here if you need anything at all. Regards, Nick Armstrong

Valorada con 5 estrellas sobre 5

The care we received as a grieving family was amazing …

The care we received as a grieving family by the team at Armstrongs was wonderful. We were able to visit my deceased brother whilst he was in their care on several evenings (as we all work full time) and the team never made us feel like we were putting them out how ever long we wanted to stay. This was especially comforting for my nephews (his sons). My brother died in the hospital in Manchester but his wishes were to be laid to rest back in Bury St. Edmunds where we all live and he previously lived, we found out that Darren, who went and collected him, shared a love of Leeds United football club with my brother and Darren went above and beyond getting the program from the match which my brother got a mention in - sorted out by my nephews! And even gave him a special scarf so we could keep his one after the service. The service itself was beautiful and ran very smoothly which is what you want at such a special last tribute to your loved one. Thank you all again, you’re all amazing.

2 de abril de 2024
Opinión espontánea
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Respuesta de Armstrongs Independent Funeral Service

Dear Jo, Thank you for taking the time to leave a review. I will pass your comments on to all of the team, in particular Darren. It is always our aim at Armstrongs to offer the most personal service to our clients and I know the Leeds connection was important to Simon and you and the family. If we can be of anymore assistance, please be in touch.

Best wishes to you and all of the family,

Oliver.

Valorada con 5 estrellas sobre 5

Nick Armstrong and his team are highly…

Nick Armstrong and his team are highly professional, compassionate and I would have no hesitation in recommending them. They are an independent firm and nothing is too much trouble, from the initial phone call to the actual day, they go way and beyond to make the whole process as smooth as possible. I would not use any other company other than Armstrong’s.

14 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful Family Company

The help and support we received from Armstrongs in arranging my husband’s funeral was wonderful. Nothing was too much trouble and every question was answered quickly.
The kindness care and compassion shown to my family during the whole process from start to finish was truly outstanding. Everything was carried out with the utmost professionalism.
A special thank you to Michelle for all her help patience and kindness in making a very difficult day a little a little easier.

4 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I would not hesitate to recommend Armstrongs Funeral Service

I would not hesitate to recommend Armstrongs. They were supportive from start to finish and guided us through what was a very difficult time and were there whenever we had a question. The service went without a hitch and the Celebrant they chose for us to lead the service was fantastic. Definitely worth a 5 star rating.

8 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really good experience at this sad time

The staff were excellent and it made the whole process much easier to go through. Communication was perfect and any questions were quickly answered. The service itself couldn't be faulted.

8 de febrero de 2024
Opinión espontánea
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Respuesta de Armstrongs Independent Funeral Service

Thank you for your kind words Kevin, I’ll pass these on to all the team. Take care, Nick

Valorada con 5 estrellas sobre 5

Outstanding company

The excellent service we received started from the moment we called Armstrongs in the middle of the night and continued through to the day of the funeral. Even though it their job which they carry out daily, all the staff made us feel that they genuinely cared.
So many people have said the funeral summed my Dad up perfectly. The team at Armstrongs made it as stress free as it could possibly be allowing us to focus on our memories and family.

20 de diciembre de 2023
Opinión espontánea
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Respuesta de Armstrongs Independent Funeral Service

Dear Susan,

From all of the team at Armstrongs thank you for leaving us a review.

I am pleased that we were able to give your Dad the Funeral that was right for him. I will pass your thanks on to all of my colleagues.

Kind regards,
Oliver Coote
Office Manager

Valorada con 5 estrellas sobre 5

We have used Armstrong's twice now once…

We have used Armstrong's twice now once with my father and more recently my Mum. I have got to say they were very professional in every manner they made what was such a hard time a little easier and guided us through everything we needed and advice as well . on the Funeral day they were absolutely amazing I cant thank them enough I would recommend them with very high regard to anyone and I would not use any one else. Thank You Armstrong's! Also a big thank you to Lewis who was Amazing and so helpful at all times and also Claire.

17 de agosto de 2023
Opinión espontánea
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Respuesta de Armstrongs Independent Funeral Service

Morning Sharon, may I start by thanking you for leaving us a review. Im pleased we were able to make the arrangements a little easier for you at such a difficult time. Thank you for your recommendation. I will pass your comments on to Lewis, Clare and all of the team.

Best Wishes,
Oliver
Office Manager.

Valorada con 5 estrellas sobre 5

Armstrong's guided us through the…

Armstrong's guided us through the end-to-end process and were a professional and compassionate partner in every step.

I would strongly recommend them, especially to provide you with structure - in what can be a busy and traumatic period.

1 de noviembre de 2023
Opinión espontánea
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Respuesta de Armstrongs Independent Funeral Service

Dear Matthew, many thanks for leaving a review. It is greatly appreciated by all of us at Armstrongs. I pleased that we were able to help you through all of the arrangments. It was a personal privilege to be with you on the Funeral day. It was a lovely Service for your Mum. If we can be of any further assistance please be in touch.

Kind regards,

Oliver
Office Manager.

Valorada con 5 estrellas sobre 5

Highly recommended

I would highly recommend Armstrongs Funeral Service. They gently guided us through the whole process of arranging and carrying out mum’s funeral with care and kindness. I cannot thank them enough for their support at such a difficult time. Special thanks to Michelle and Tracy.

10 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

I would recommend Armstrong’s as they have provided a superb caring service from start to finish, with special thanks to Lewis and Darren.

10 de octubre de 2023
Opinión espontánea
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Respuesta de Armstrongs Independent Funeral Service

Thank you for the kind words, Rob! We are so glad that Lewis and Darren were able to provide you with an excellent service. We really appreciate your recommendation!

Valorada con 5 estrellas sobre 5

Armstrongs Funeral Directors Bury St Edmunds

Michelle and the team at Armstrongs absolutely brilliant all the way through the planning of our Mums funeral. Helpful, compassionate, thoughtful, gentle in everything. Oliver, together with his team, on the day, excellent and attentive, made everything run smoothly for us. Would highly recommend.

6 de octubre de 2023
Opinión espontánea
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Respuesta de Armstrongs Independent Funeral Service

Thank you so much for your kind words, Maria. We are so glad that we were able to provide a service that was helpful, compassionate, and attentive for you and your family during this difficult time. We appreciate your recommendation.

Valorada con 5 estrellas sobre 5

Best Funeral Services

Thanks to all the staff. I couldn't have asked for better treatment of my deceased mother, and care and consideration for myself at such a difficult time. A special thank you to two members of staff: Fiona who assisted me with planning the funeral in a helpful and professional manner, whilst making me feel very comfortable and at ease; and Darren who was extremely experienced/knowledgeable, and who went above and beyond from start to finish to arrange and carry out a very fitting farewell. I would highly recommend Armstrongs Independent Funeral Service.

11 de septiembre de 2023
Opinión espontánea
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Respuesta de Armstrongs Independent Funeral Service

Thank you so much for your kind words. We are so glad you had such a positive experience with Fiona and Darren. We are so thankful that we could provide you with a fitting farewell for your mother and we are glad we could help you through this difficult time.

Valorada con 5 estrellas sobre 5

Wonderful Company

Having never had to plan a funeral before I want to say the Team at Armstrongs Funeral Services were so supporting. They helped us through every step and were so kind, caring, and compassionate.
Lewis was wonderful and nothing was too much trouble, and he would answer every question we had, seeing us in our home and sorting out all the requirements we had.
Thank you Armstrongs
Karen, Steve, and family

11 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thanks …

We would like to thank Lewis & all the staff at Armstrongs funeral service for their professionalism & kindness with 2 recent family funerals everything was perfect would highly recommend them .

24 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Armstrongs Funeral Service thoroughly recommended

We were recommended Armstrongs Funeral Service by several people after our Dad died and we were so glad we went with them. They couldn't have been more caring or helpful and gave us plenty of different options for the funeral service so it felt very personal. We went with the "Simple" Cremation service but although simple it certainly didn't skimp on any of the essentials. I did wonder what the coffin would be like with a "Simple" service but it was all we could have wanted and of a very high quality. We opted to have someone playing the organ to accompany the hymns rather than pre-recorded mustic and I'm so glad we did as the organist played them so sensitively. I have no hesitation whatsoever in thoroughly recommending Armstrongs to anyone. Ann Rudland

28 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Armstrongs will look after your family as their own

Armstrongs are a local and independent funeral directors and my father had specifically requested that we use them for his funeral when the time came. He had been to funerals looked after by them and was very impressed. It was a pleasure to deal with the staff at Bury St Edmunds, despite the circumstances we found ourselves in as a family. We were made to feel very welcome and comfortable at our face to face initial meeting and communication back and forth between then and the funeral itself was always timely, useful and accommodating. The funeral day itself went very smoothly and the representatives from Armstrongs were very kind, helpful and professional. They felt like extended family members at the funeral and we knew we were in very good hands throughout the day. The follow up afterwards was also very good. All formal matters were dealt with easily and there were some nice little touches for us as a family as well. The ability to have a tribute page on the website was very useful at the time for family and friends, for ease of donations and to continue to return to in moments of need. We highly recommend Armstrongs and will be using their services again in the future.

6 de enero de 2023
Opinión espontánea
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Respuesta de Armstrongs Independent Funeral Service

Thank you for your kind review, Alison. We are so pleased that your family felt well looked after by our team and were able to take comfort in the tribute page. We appreciate your recommendation.

Valorada con 5 estrellas sobre 5

I found Lewis & all at Armstrongs to be…

I found Lewis & all at Armstrongs to be very caring, helpful and attentive. It has been such a very sad time for us losing two sisters in the same month. Nothing was ever too much trouble, they were at end of telephone when needed.

On the funeral day, the team were caring, respectful and so incredible helpful - even sharing tissues with us.

We will all need a funeral director one day, I would highly recommend Armstrongs.

2 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you so much to Armstrongs

Thank you so much to Armstrongs, and especially Michelle who guided us through the arrangements. You made a very tough time a lot easier, which is so much appreciated from us and all the family. Thanks again.

10 de abril de 2023
Opinión espontánea
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Respuesta de Armstrongs Independent Funeral Service

Dear Carol. Thank you for your lovey words, we're happy that we could make a difficult time a little easier for you. Please take care and if we can help with anything else please let us know. Regards,
Nick

Valorada con 5 estrellas sobre 5

Highly recommended

We live outside the area and when our mother died unexpectedly we quickly needed the services of a local funeral director. We spoke to several friends of my late mother and they all recommended Armstrongs based on previous experiences. These recommendations were well founded as the service we received was personal, supportive and gave us great peace of mind in an area we had no experience in. Highly recommended.

29 de marzo de 2023
Opinión espontánea
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Respuesta de Armstrongs Independent Funeral Service

Dear Hamish. Thank you for your lovey words, we're happy that we could make a difficult time a little easier for you. It's also nice to know we were recommended. Please take care and if we can help with anything else please let us know. Regards,
Nick

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