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FunkyLenses Opiniones 341

TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

never written a review before but i had to about this place. had a last minute event i needed to go to and searched long and hard for lenses (my prescription is quite high, so usually coloured lenses... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The Quality is top notch! They have so many styles, deciding on just one set is practically impossible. The subtlety of the natural colors are tempting, but the theatrical styles range from a double t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

They are great. Arrived earlier than expected. Was able to try them on before actually using them with my costume. They were actually easier to put on than my prescription lenses. The perfect addition... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

The item arrived completely dry without any liquid. I attempted to submit a support ticket, but it required me to verify my account first, which I wasn’t asked to do during account creation. When they... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de lentes de contacto
  2. Tienda de cosméticos
  3. Tienda de disfraces

Sobre FunkyLenses

Escrito por la empresa

The Funky Lenses website is full of natural and costume lenses just for you! Browse now for our 100s of colored natural lenses, character-themed cosplay lenses, and SFX contact lenses. With so many different colors, styles, prescriptions, and even durations to choose from, you’ll be sure to find everything you need on the Funky Lenses website!


Helpful Links:

    Homepage
    Contact Us
    Order Tracking
    Cosplay Lenses
    Natural Lenses


    Customer Services:

    If you need to contact our Customer Service Team, you can email us via the links above. Please be aware that our team is available between the hours of:

    • Mon to Fri (8:30 a.m. - 16:30 p.m. GMT)

    If you contact us outside of these hours, please be aware that you may not get an immediate response.

Funky Lenses for your Cosplay!

Escrito por la empresa

Fast US Delivery
For our US-based customers, our lenses are now available with speedy delivery options straight to your door! Check out the different shipping options at checkout, and get a pair of perfect costume lenses in as soon as a few days.
Safe and Comfortable Lenses
At Funky Lenses, our main priority is always going to be your eye health. All of our lenses are made with safety and comfort in mind, and we want to ensure that you have as much information as possible about any product you purchase. Check the lens product page to find the material, water content, FDA approval, dimensions, and so much more.
SFX Makeup and Accessories
Looking for some extra accessories to complete your next cosplay look? We know how hard it can be to gather all the items necessary for such detailed looks, which is why we’ve put them all in one place for you! Shop our SFX makeup and accessories now, for makeup accessories, lens care, and SFX makeup that will help your costume pop.
Easy Returns
If you’re feeling a little buyer’s remorse, don’t panic! On our website, it’s fast and easy to return your items. Simply contact our customer services team, letting us know your order number and the reason for your return, and we’ll help you go through the whole process swiftly. PLEASE NOTE- for hygiene reasons, we can only accept sealed and unopened returns. If you have opened your lenses and discovered a defect, please contact our team, who will advise you on your next steps.

Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

341 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

Never got my orders

23 de mayo de 2025
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Respuesta de FunkyLenses

Hi there,

We're sorry to receive your one-star review.

According to the tracking, your order arrived at the address supplied during checkout on the 27th of May at 4.35 pm. Our customer service team has answered your email with some tips on how to resolve this situation.

If you cannot find the email in your inbox, check your spam/junk folders, or feel free to email info@funkylenses.com for further advice.

Kind regards,
Suki
Customer Care Manager

Valorada con 5 estrellas sobre 5
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Respuesta de FunkyLenses

Hi there,

It's great to hear you had a positive experience with your Funky Lenses purchase. Thank you for taking the time to leave a review.

Should you encounter any problems with your order, please don't hesitate to get in touch with our customer service team for assistance at info@funkylenses.com.

Kind regards,
Suki
Customer Care Mananger

Valorada con 5 estrellas sobre 5

Funky Lenses.

Searched for product. Found. Ordered. Product arrived when stated. Very happy.

3 de mayo de 2025
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Respuesta de FunkyLenses

Hi James,

It's great to hear you had a positive experience with your Funky Lenses purchase! Thank you for taking the time to leave a review.

Kind regards,
Suki
Customer Care Mananger

Valorada con 2 estrellas sobre 5

Not UV reactant

While the contact were red, they were not very UV reactant which was disappointing.

20 de abril de 2025
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Respuesta de FunkyLenses

Hi Ze,

We are very sorry to hear that you were not happy with the product you ordered.

One of our agents has been in touch to help resolve the issue. Please look out for their email.

Kind regards,
Suki
Customer Care Mananger

Valorada con 5 estrellas sobre 5

FunkyLenses for the win!!!

Delieved earlier than expected, items were correct & as shown, and all the colors look GREAT on me!

28 de abril de 2025
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Respuesta de FunkyLenses

Hi Courtney,

It's great to hear you had a positive experience with your Funky Lenses purchase! Thank you for taking the time to leave a review.

Kind regards,
Suki
Customer Care Mananger

Valorada con 5 estrellas sobre 5

Great product..and fast shipping...it…

Great product..and fast shipping...it was a gift ...abd had time to spare

18 de abril de 2025
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Respuesta de FunkyLenses

Hey Jerry,

It's great to hear you had a positive experience with your Funky Lenses purchase! Thank you for taking the time to leave a review.

Kind regards,
Suki
Customer Care Mananger

Valorada con 4 estrellas sobre 5

Box was damaged but ok

Box was damaged but lenses ok i think! didn,t take a photo as i,ve already opened them

11 de abril de 2025
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Respuesta de FunkyLenses

Hi Mel,

We are very sorry to hear that you items arrived damaged. It sounds like there has been a lack of care when delivering your order.

One of our agents has been in touch to provide a resolution. Please look out for their email.

Kind regards,
Suki
Customer Care Mananger

Valorada con 5 estrellas sobre 5

The price was great

The price was great. The time they took to get here.was very good.and the lens is very good.all round a very good job.thankyou.

1 de abril de 2025
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Respuesta de FunkyLenses

Hey Gillian,

It's great to hear you had a positive experience with your Funky Lenses purchase! Thank you for taking the time to leave a review.

Kind regards,
Suki
Customer Care Mananger

Valorada con 5 estrellas sobre 5

Fast delivery very comfortable to wear…

Fast delivery very comfortable to wear and looked AMAZING!

22 de marzo de 2025
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Respuesta de FunkyLenses

Hey Janet,

It's great to hear you had a positive experience with your Funky Lenses purchase! Thank you for taking the time to leave a review.

Kind regards,
Suki
Customer Care Mananger

Valorada con 5 estrellas sobre 5

Easy to use and comfortable

Easy to use and comfortable

3 de marzo de 2025
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Respuesta de FunkyLenses

Hey Andrena,

It's great to hear you had a positive experience with your Funky Lenses purchase! Thank you for taking the time to leave a review.

Kind regards,
Suki
Customer Care Mananger

Valorada con 5 estrellas sobre 5

Buy from funkylenses…

Lenses showed up in a very timely manner and were exactly as expected. Worked amazingly and looked terrific!

28 de febrero de 2025
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Respuesta de FunkyLenses

Hey Dan,

It's great to hear you had a positive experience with your Funky Lenses purchase! Thank you for taking the time to leave a review.

Kind regards,
Suki
Customer Care Mananger

Valorada con 1 estrellas sobre 5

Only 1 lense is OK put the two in and…

Only 1 lense is OK put the two in and had to take one out so basically not happy

23 de febrero de 2025
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Respuesta de FunkyLenses

Hi there,

We are very sorry to hear that you were not happy with your order.

We can see that you have reached out to our customer service team for assistance. They are currently awaiting your response to their email so please check your inbox.

Kind regards,
Suki
Customer Care Mananger

Valorada con 1 estrellas sobre 5

Waste of money!

Bought contact lenses for World Book day and was unable to use them! They completely blinded me!! I could not see out of them, at all. Total waste of money.

18 de febrero de 2025
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Respuesta de FunkyLenses

Hi Leanne,

Thank you for taking the time to leave a review of our Blind Contact Lenses.

We're sorry that you feel that the blind aspect of these lenses was not made clear enough before purchasing. To confirm, we display information on the product page that states that the Blind Lenses will affect your vision, as well as imagery to reflect the lack of pupil holes.

One of our agents has been in touch to help resolve the problem. Please look out for their email.

Kind regards,
Suki
Customer Care Mananger

Valorada con 3 estrellas sobre 5

Not very happy

They came slightly torn and when i tried to take them out they tore completely. However this may have just been a faulty product in this case.

24 de enero de 2025
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Respuesta de FunkyLenses

Hi Angel,

We are very sorry to hear that your lenses arrived damaged. We have reached out via email to rectify the issue. Please look out for our email in your inbox.

Kind regards,
Suki
Customer Care Mananger

Valorada con 1 estrellas sobre 5

Uv contact lenses...

I ordered contact lenses that glow in UV light but there were no UV contact lenses that glow in UV light, in the dark or in the light. I wrote an email with photos but they didn't even respond.

26 de febrero de 2025
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Respuesta de FunkyLenses

Hi Hajnalka,

We are very sorry to hear that you were not happy with the product you ordered.

One of our agents has been in touch to help resolve the issue. Please look out for their email.

Kind regards,
Suki
Customer Care Mananger

Valorada con 5 estrellas sobre 5

Great service and amazing contacts

I received the contacts exactly when I was told I would and the item was well packaged.
The blue contacts were for my daughter for a cosplay and she found them easy to use and comfortable. The colour looked amazing and is true to how it was advertised.

18 de febrero de 2025
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Respuesta de FunkyLenses

Hey Nadine,

It's great to hear you had a positive experience with your Funky Lenses purchase! Please note that our lenses should only be worn by those 18 years+, per our disclaimer.

Thank you for taking the time to leave a review!

Kind regards,
Suki
Customer Care Mananger

Valorada con 5 estrellas sobre 5

Excellent

Good quality product, cheap and fast shipping. Excellent contact with customer service.

9 de febrero de 2025
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Respuesta de FunkyLenses

Hey,

It's great to hear you had a positive experience with your Funky Lenses purchase! Thank you for taking the time to leave a review.

Kind regards,
Suki
Customer Care Mananger

Valorada con 2 estrellas sobre 5

Good value speedy delivery. Poor fit.

Good value speedy delivery, but unlike other lenses these really hurt my eyes. They did not stay still and made my face and eyes really sore.

17 de enero de 2025
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Respuesta de FunkyLenses

Hi there,
We're sorry to hear that this was your experience with Funky Lenses. One of our team members has reached out via email to try and help resolve the situation.

Kind Regards,
Suki
Customer Care Management

Valorada con 1 estrellas sobre 5

Not as blue as on the picture

Not as blue as on the picture, i wish i could return :(

5 de enero de 2025
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Respuesta de FunkyLenses

Hello Beata,

We are very sorry to hear that you are not pleased with the colour of these contact lenses. It is possible to return our contact lenses when they are in an unopened condition; please refer to our returns policy on our website for more information.

In the meantime, a member of our team has now contacted you regarding this.

We apologise for any inconvenience.

Kindest regards,
Suki
Customer Care Manager

Valorada con 5 estrellas sobre 5

I love the products and shipping is…

I love the products and shipping is fast.

30 de diciembre de 2024
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Respuesta de FunkyLenses

Hey,

It's great to hear you had a positive experience with your Funky Lenses purchase! Thank you for taking the time to leave a review.

Kind regards,
Suki
Customer Care Mananger

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