If I could I would give it no stars Fitter fitted bed together (apparently top technician) had to call back out months later as no screws used on one side of bed, mattress cover shredded in wash an... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Awful company totally unreliable. Must have a book of excuses they give out to train staff. Totally unprofessional, their customer service leaves a lot to be desired. Poor management, very bad at comm... Ver más
La empresa ha respondido
Initially there was confusion as to the arrival time having received time slot 9:30 too 10:30 When Cory and Ryan arrived they apologised for being late . They showed respect by offering to r... Ver más
La empresa ha respondido
Simon and Adam delivered our bed today, first contacting me with delivery time and bang on time, They inspected the access and no problem, talked me through the process, took great care that picture... Ver más
Información sobre la empresa
Sobre Furmanac Group Limited
Escrito por la empresa
Providing exceptional customer service and support across a network of over 800 retailers in the UK, we are committed to being a leader in the furniture industry, providing quality products and services built upon over fifty years of specialist experience.
Información de contacto
Unit 71, Third Avenue, DY6 7FF, Kingswinford , Reino Unido
- 0872 7299 0001
- sales@furmanacgroup.com
- furmanac.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The guys who delivered our bed were…
The guys who delivered our bed were great very helpful and hard working put the bed togeather really fast very polite well done micheal darren

Respuesta de Furmanac Group Limited
Excellent Service and Quality
Excellent Service and Quality. Very prompt delivery. Installation was excellent. The bed has been exceptional and quality superb.

Respuesta de Furmanac Group Limited
Excellent
Excellent! Informed well in advance of delivery day and informed in plenty of time of eta. Delivery men Simon and Jordan were very courteous and friendly!! They were very quick, competent, and informative with everything they did!! I was very impressed and pleased!! M. Cowling

Respuesta de Furmanac Group Limited
Not very good bed not working properly…
Not very good bed not working properly phoned customer services at dream and thay have not replied

Respuesta de Furmanac Group Limited
The guys were good and got the new bed…
The guys were good and got the new bed delivered and assembled very quickly, efficiently were polite and helpful

Respuesta de Furmanac Group Limited
Both were extremely polite and cleared…
Both were extremely polite and cleared up thoroughly after themselves. They also answered a few questions I had about assembly.
Amazing bed great service
everyone was very helpful
One of the worst customer experiences ever!!
I suggest you speak with customer services at Bensons for the detail behind this rating.
The two lads who delivered our bed were…
The two lads who delivered our bed were really friendly and helpful and did a great job of installing our bed.
Brilliant service
The 2 young guys who delivered my bed were absolutely brilliant. Nothing was too much trouble for them.
Punctual,friendly and polite.
Our choice for an excellent product
From the first visit to Dream's we were met with very helpful people who knew what we wanted and gave us the knowledge to make up our minds as to what the best buy would be.
The fitters who came to install the bed, were equally polite and made us aware of the pro's and con's of care for the bed that we chose, very polite and helpful lads.
The firm has got two ambassadors for the company
Despite unavoidable delays with the…
Despite unavoidable delays with the delivery, we were kept fully informed and were delighted with the service provided by Michael and Ben. Still awaiting updated motors and remote controls which had not been tested at the time of the delivery.
Excellent and very professional…
Excellent and very professional service. we were kept updated regarding delivery date and time etc by e.mail, text and phone calls.
the 2 guys who delivered and installed the bed were fantastic. it was all done quickly with no fuss and they took away all of the rubbish.
would recommend your service to anyone.
Adjustable bed - excellent service
My elderly father ordered the bed from Bensons for Beds in Speke and Jaqueline was really helpful - good customer service. I was on the phone to deliveries quite a bit as my dad has had a stroke. Delivery chaps came and put all the bed together and showed me how to use the bed and took all the rubbish away. I just hope my dad comes home from hospital to use it. Excellent service overall.
Fabulous service and the guys who…
Fabulous service and the guys who installed the bed were just lovely- thank you
Everything as per order arrived within…
Everything as per order arrived within time slot and very nice delivery men
Great company
Great company, great service and great beds! The company was awesome throughout and the delivery drivers just topped it all up by delivering the beds at the time they promised and assembled it in quick time. And they took the packaging as well. Top company!
The men who delivered my assembled my…
The men who delivered my assembled my bed were fabulous, they explained and answered all my questions about the bed.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







