Furmanac Group Limited Opiniones 

399
TrustScore: 3 sobre 5

3,2

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

If I could I would give it no stars Fitter fitted bed together (apparently top technician) had to call back out months later as no screws used on one side of bed, mattress cover shredded in wash an... Ver más

Valorada con 1 estrellas sobre 5

Awful company totally unreliable. Must have a book of excuses they give out to train staff. Totally unprofessional, their customer service leaves a lot to be desired. Poor management, very bad at comm... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Initially there was confusion as to the arrival time having received time slot 9:30 too 10:30 When Cory and Ryan arrived they apologised for being late . They showed respect by offering to r... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Simon and Adam delivered our bed today, first contacting me with delivery time and bang on time, They inspected the access and no problem, talked me through the process, took great care that picture... Ver más

Información sobre la empresa

  1. Tienda de muebles para dormitorio

Sobre Furmanac Group Limited

Escrito por la empresa

Furmanac Group is committed to providing the highest quality furniture products and services. With a confident blend of craftsmanship in upholstery added to unrivalled expertise in adjustable motion technology, our dedicated team create unique and stylish furniture solutions that meet the needs of our customers and exceed their expectations.

Providing exceptional customer service and support across a network of over 800 retailers in the UK, we are committed to being a leader in the furniture industry, providing quality products and services built upon over fifty years of specialist experience.

Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

399 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,2

Todas las opiniones

(399)

5 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The guys who delivered our bed were…

The guys who delivered our bed were great very helpful and hard working put the bed togeather really fast very polite well done micheal darren

30 de enero de 2020
Opinión espontánea
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Respuesta de Furmanac Group Limited

Thank you for your review

Valorada con 5 estrellas sobre 5

Excellent Service and Quality

Excellent Service and Quality. Very prompt delivery. Installation was excellent. The bed has been exceptional and quality superb.

25 de enero de 2020
Opinión espontánea
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Respuesta de Furmanac Group Limited

Thank you for your review

Valorada con 5 estrellas sobre 5

Excellent

Excellent! Informed well in advance of delivery day and informed in plenty of time of eta. Delivery men Simon and Jordan were very courteous and friendly!! They were very quick, competent, and informative with everything they did!! I was very impressed and pleased!! M. Cowling

19 de enero de 2020
Opinión espontánea
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Respuesta de Furmanac Group Limited

Thank you for your review

Valorada con 2 estrellas sobre 5

Not very good bed not working properly…

Not very good bed not working properly phoned customer services at dream and thay have not replied

16 de enero de 2020
Opinión espontánea
Logotipo de Furmanac Group Limited

Respuesta de Furmanac Group Limited

We are sorry this was not actioned soon enough for you, customer service is paramount for us. We are pleased your bed is now working.

Valorada con 4 estrellas sobre 5

The guys were good and got the new bed…

The guys were good and got the new bed delivered and assembled very quickly, efficiently were polite and helpful

16 de enero de 2020
Opinión espontánea
Logotipo de Furmanac Group Limited

Respuesta de Furmanac Group Limited

Thank you for your feedback, we have praised the drivers involved.

Valorada con 5 estrellas sobre 5

Our choice for an excellent product

From the first visit to Dream's we were met with very helpful people who knew what we wanted and gave us the knowledge to make up our minds as to what the best buy would be.
The fitters who came to install the bed, were equally polite and made us aware of the pro's and con's of care for the bed that we chose, very polite and helpful lads.
The firm has got two ambassadors for the company

12 de diciembre de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

Despite unavoidable delays with the…

Despite unavoidable delays with the delivery, we were kept fully informed and were delighted with the service provided by Michael and Ben. Still awaiting updated motors and remote controls which had not been tested at the time of the delivery.

12 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent and very professional…

Excellent and very professional service. we were kept updated regarding delivery date and time etc by e.mail, text and phone calls.
the 2 guys who delivered and installed the bed were fantastic. it was all done quickly with no fuss and they took away all of the rubbish.
would recommend your service to anyone.

2 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Adjustable bed - excellent service

My elderly father ordered the bed from Bensons for Beds in Speke and Jaqueline was really helpful - good customer service. I was on the phone to deliveries quite a bit as my dad has had a stroke. Delivery chaps came and put all the bed together and showed me how to use the bed and took all the rubbish away. I just hope my dad comes home from hospital to use it. Excellent service overall.

2 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company

Great company, great service and great beds! The company was awesome throughout and the delivery drivers just topped it all up by delivering the beds at the time they promised and assembled it in quick time. And they took the packaging as well. Top company!

27 de octubre de 2019
Opinión espontánea

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