I bought 2 items one is perfect the 2nd item was not so good and bit difficult to assemble and not perfectly aligned.
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Consulta las opiniones de los clientes
This is our second purchase from Furneo, 3 years ago we purchased a Clifton TV stand and were very impressed with the style and quality, so when we needed some more storage space we looked at Furneo a... Ver más
Once again a first class product . Looks an attractive piece of furniture when fully assembled. Take your time and do note any special instructions on leaflet with instruction sheet. Despite being wri... Ver más
Bought an item via Amazon, which arrived damaged. Followed the returns process as instructed by Amazon, but this company refuses to answer their phone, the live chat is none existent and they don't... Ver más
Información sobre la empresa
Escrito por la empresa
We are a family business with suppliers from the UK and Europe, all committed to helping us provide you with the best possible service and product for your home.
Información de contacto
Unit 21 Watermill Industrial Estate, SG9 9JS, Buntingford, Reino Unido
- customersupport@furneo.co.uk
- furneo.co.uk
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
We love the quality of furneo products
We love the quality of furneo products. We own several and have recently purchased one which we sent to Spain for our apartment.
The one issue we have is that we feel the delivery company, parcel force lets down what otherwise is the most fantastic service.
Ordered was delayed slightly by the…
Ordered was delayed slightly by the couriers arrived a day or two later than expected. But otherwise all was good
Awful
Awful. Extremely difficult to assemble. Poor explanation in instructions. Difficult to contact for support. Extremely disappointing.
Quality product, quality company
Excellent quality, especially so, for the price.
Easy to assemble.
Quick delivery.
Excellent communication.
Lovely products great service
Lovely products. Great service from start to finish. Very fast delivery. Very pleased with the item I bought.
Radiator cover
Quick delivery and well packaged. Radiator cover looks great and of good quality.
Completely transformed my kitchen
Quick delivery and really good quality! I wanted a island so I purchased 2 and put them together, completely transformed my kitchen
This is our 3 rd purchase decorated and…
This is our 3 rd purchase decorated and room and just had to get a rad cover to finish the room off perfectly.
Nice units but some minor niggles.
The units were delivered very quickly they were well packaged and undamaged.
The units are supplied as flat packs, and were well made and straightforward to assemble/ hang on the walk. The finished article looks good.
However one of two minor points to be aware of, the quarter turn fixings are of cast alloy and are very soft and easy to bend, do not over tighten. The spring door catches are not very effective but the doors are easily opened anyway. Probably the most frustrating thing is that when assembled you are left with 22 x 5m holes for hinges and shelf height choices which are unsightly. I purchased some white covers from Amazon which transformed the inside of the unit, this would cost the manufacturer a few pence to rectify and would make such a difference. Would I buy them again, YES, but be aware of these minor niggles.
Item received but part damaged
Item received however found one plinth was chipped upon opening ,contacted furneo to advise and sent picture of the chip on the panel, asked if they could send replacement plinth, furneo replied asking to send full length picture to show the panel. Surely the picture of the chip is enough? We didn't want to bother go back and forth for one plinth as we wanted thenisland built so will paint the chip ourself.
Living room set arrived within 24 hrs…
Living room set arrived within 24 hrs of ordering, well packaged, good instructions. Items went together well and no concerns over the quality of the product, very impressed and would happily return for more purchases.
The items
The items, display cabinets, I ordered is perfectly fit for my room size for the given TV unit. Thank you for providing this product. It really improved the ambience of living room to next levels.
I ordered the items from your website, not from third party seller, and collected the items from your store myself without asking you deliver the items. Concern is, cost is same even if you place the order from 3rd party seller even for home delivery.
Terrible table & service
Bought a table on Amazon from them that arrived damaged and did not look like the pictures. Sent it back and got less than 50% of my money back. I opened a claim and if i don't receive my full refund i will go to the bank for a chargeback
There customer services is terrible
There customer services is terrible, I ordered 2 items no mention when I ordered it online there was 10% off first orders but when I received order a flyer in with furniture stating 10%off first orders, I contacted them but said they can’t refund me retrospectively. I messaged them again but have never replied, Not happy with this at all.
Great prompt service,ordered Sunday…
Great prompt service,ordered Sunday ,delivered on Tuesday,this is the 2nd thing ive bought,easy to build and very sturdy,excellent quality for the price.
Nice units at a very good price
Nice units at a very good price.
A shame that the large cabinet unit doesn’t have glass doors.
We ordered a dining table and it was a…
We ordered a dining table and it was a fantastic price, looks incredible and was delivered so quickly (literally within 24 hours) on the standard shipping. Exceeded my expectations and would reccomend! 10/10
The furniture is robust and good…
The furniture is robust and good quality and relatively easy to assemble.
I would have given 5 stars but for the fact that the sideboard assembly wasn't numbered like the other two units and therefore took quite a bit longer to assemble.
I am very satisfied with the end product and would certainly purchase furniture from you guys in the future.
Good value for the money
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