Beautiful furniture which was easy to find. Ordering was simple and costs were very reasonable. My oak chest with Whicker baskets arrived swiftly by really helpful delivery guys who assisted to place... Ver más

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Consulta las opiniones de los clientes
I bought the shoe storage cupboard after looking at many different ones online. Communication after ordering was excellent. My cupboard was delivered on time and was very well packaged. The quality of... Ver más
Highly recommended. Very good range of products. Excellent service. Friendly staff. Everything straight forward and 'upfront' when dealing with this company - unlike many of the larger chain companies... Ver más
La empresa ha respondido
All staff from ordering to delivery were helpful & friendly The furniture itself is beautiful, sturdy & well made very good quality. People were most impressed that the furniture was not flat pack... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- también en la categoría
- Tienda de colchones
- Tienda de mobiliario para salones
- Tienda de muebles de exterior
Escrito por la empresa
From antique furniture restoration in the 1970s to the launch of our pioneering online furniture store in the 2000s, our story spans over six decades. But our aim has always been the same – to provide the best quality-for-money furniture in the UK. That’s what we’re passionate about and, most importantly, it’s something we’ve achieved. Today, we’re renowned across the UK for furniture that combines thoughtful design, expert craftsmanship and a personal touch – throughout the home. From bedrooms, living rooms and hallways to kitchens, dining rooms and bathrooms, you can choose furniture to fit your personality and lifestyle.
Información de contacto
20 High Street, HR9 5BZ, Ross-on-Wye, Reino Unido
- 01989 763343
- info@furniture.co.uk
- furniture.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 93% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
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Respuesta de furniture.co.uk
Fantastic company excellent furniture.
Fantastic company excellent furniture.
I bought a double bed it’s really well made and attractive. I paid £50 two lovely guys put the bed together and took the boxes away and they came in a Sunday g the whole process took 20 minutes they were professional and polite. I will definitely be buying more furniture from them. Excellent service thank you so much.

Respuesta de furniture.co.uk
Exceptional products and service
My experience from start to finish was exceptional. Ordered several items, I was kept informed via email with regards to delivery and assembly . Delivery completed by 2 gents, very professional. So pleased with the service all packaging removed.
The young lady on Customer Service was very helpful and supportive.
Definitely worth the money

Respuesta de furniture.co.uk
Helpful staff
Helpful staff, good product.
We have purchased several items from this company and had first class service every time.

Respuesta de furniture.co.uk
Good communication and furniture…
Good communication and furniture quality excellent.

Respuesta de furniture.co.uk
Beautiful peice of furniture
Beautiful peice of furniture, at a good price and delivered promptly by a very nice young couple.

Respuesta de furniture.co.uk
Decent product but very poor delivery
We ordered 2 more chairs based on the first two we got (which were great) but they delivered to the wrong house and even the wrong street and told me that it had been accepted and signed for. This was not true and just left on a random doorstep! Was very angry!

Respuesta de furniture.co.uk
They are very accommodating
, Not always keen doing online shopping but this was very easy to communicate, polite, and helpful. Hope to do more purchases in future.

Respuesta de furniture.co.uk
Beautiful product and great Customer Service
I had been looking everywhere for a good quality open wardrobe. I happened to come across one on furniture UK which fitted the bill. I ordered one straight away, I got a confirmation email of my order. Then again after a week I received an email telling me it was out for delivery. On the day of delivery I received a call from the delivery guys informing me that they were 30mins away. On delivery the guys were super friendly and placed my package in my hallway.
Unfortunately when unwrapping the item, we found there was damage to the frame. I immediately contacted customer service, who were lovely, they asked me to provide pics of the damage, so that they could make their decision on what they could do. I was offered a 15% discount or I could have a full refund and the wardrobe would be collected. I decided to accept the discount and within a couple of days I received the refund. I also received a repair key and touch up paint. All in all a very good service from furniture UK I would definitely purchase from them again.

Respuesta de furniture.co.uk
Absolutely stunning piece of furniture
Absolutely stunning piece of furniture, better than i expected looks fabulous, excellent communication with me emailed straight back

Respuesta de furniture.co.uk
Great Service
Great Service, lovely product. An issue with the mirror was dealt with brilliantly by Ashleigh.
Would highly recommend.
Order by phone
I couldn’t order on line because I was directed to Karma and I wasn’t prepared to sign up. So I phoned instead and placed my order.
Lovely wine rack and so well-packaged…
Lovely wine rack and so well-packaged that it took ages to undo!!
Arrived on time
Arrived on time. I'm very impressed with the quality of the table and chairs. No problem assembling the furniture. Overall - excellent
Nothing delivered!!!!😡
Item ordered and paid for 2 weeks ago. Still not delivered. Yet asking for a review!
Following the reply below I will add the full correct details.
The order was cancelled by the company NOT by me. This was after I had received an email confirming the order. They then took full payment. I received no notification that the order has been cancelled.
They are only refunding me now - prompted by this review.
The cabinet was ordered for Christmas which has now passed.
I'm afraid if this is the level of customer service by the company, I wonder what the quality of the product would be like??

Respuesta de furniture.co.uk
Would use again
A really nice piece of furniture at a good price. Fast delivery considering it was so close to Christmas. Arrived within the time slot allocated and brought in by two very pleasant men.
Beautiful bed
Beautiful bed, different from everything else out there and great quality. The delivery and customer service were faultless.
Great quality, timely and easy delivery
This bed frame is really well made and looks great
The sofas are a beautiful colour and…
The sofas are a beautiful colour and very comfortable but the seat and back cushions crease terribly and because they are not reversible they have to be changed around very frequently.
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