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furniture.co.uk Opiniones 

1427
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Beautiful furniture which was easy to find. Ordering was simple and costs were very reasonable. My oak chest with Whicker baskets arrived swiftly by really helpful delivery guys who assisted to place... Ver más

Valorada con 5 estrellas sobre 5

I bought the shoe storage cupboard after looking at many different ones online. Communication after ordering was excellent. My cupboard was delivered on time and was very well packaged. The quality of... Ver más

Valorada con 5 estrellas sobre 5

Highly recommended. Very good range of products. Excellent service. Friendly staff. Everything straight forward and 'upfront' when dealing with this company - unlike many of the larger chain companies... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

All staff from ordering to delivery were helpful & friendly The furniture itself is beautiful, sturdy & well made very good quality. People were most impressed that the furniture was not flat pack... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles
  2. también en la categoría
  3. Tienda de colchones
  4. Tienda de mobiliario para salones
  5. Tienda de muebles de exterior

Escrito por la empresa

From antique furniture restoration in the 1970s to the launch of our pioneering online furniture store in the 2000s, our story spans over six decades. But our aim has always been the same – to provide the best quality-for-money furniture in the UK. That’s what we’re passionate about and, most importantly, it’s something we’ve achieved. Today, we’re renowned across the UK for furniture that combines thoughtful design, expert craftsmanship and a personal touch – throughout the home. From bedrooms, living rooms and hallways to kitchens, dining rooms and bathrooms, you can choose furniture to fit your personality and lifestyle.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(1427)

231 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Easy to order online

Easy to order online
confirmed my delivery following day

11 de enero de 2026
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Respuesta de furniture.co.uk

Thank you for your feedback!

We’re pleased to hear you found our online ordering simple and that your delivery was confirmed so quickly. We really appreciate your support.

Kind regards,
The Furniture.co.uk Team

Valorada con 5 estrellas sobre 5

Fantastic company excellent furniture.

Fantastic company excellent furniture.
I bought a double bed it’s really well made and attractive. I paid £50 two lovely guys put the bed together and took the boxes away and they came in a Sunday g the whole process took 20 minutes they were professional and polite. I will definitely be buying more furniture from them. Excellent service thank you so much.

11 de enero de 2026
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Respuesta de furniture.co.uk

Thank you so much for your wonderful feedback!

We’re thrilled to hear how pleased you are with your double bed and that the assembly team provided such a professional and efficient service. It’s great to know the whole process went smoothly and quickly.

We really appreciate your support and look forward to helping you with your next purchase!

Kind regards,
The Furniture.co.uk Team

Valorada con 5 estrellas sobre 5

Exceptional products and service

My experience from start to finish was exceptional. Ordered several items, I was kept informed via email with regards to delivery and assembly . Delivery completed by 2 gents, very professional. So pleased with the service all packaging removed.
The young lady on Customer Service was very helpful and supportive.
Definitely worth the money

21 de enero de 2026
Opinión espontánea
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Respuesta de furniture.co.uk

Thank you for your fantastic feedback!

We’re delighted to hear that your experience from start to finish was exceptional. It’s great to know our team kept you informed, that delivery and assembly went smoothly, and that you were pleased with our customer service.

We really appreciate your kind words and support, and we look forward to welcoming you back again.

Kind regards,
The Furniture.co.uk Team

Valorada con 5 estrellas sobre 5

Helpful staff

Helpful staff, good product.
We have purchased several items from this company and had first class service every time.

5 de enero de 2026
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Respuesta de furniture.co.uk

Thank you for your kind feedback!

We’re delighted to hear you’ve had first-class service with every purchase and that our team has been helpful. It’s wonderful to know you’re happy with your products, and we truly appreciate your continued support.

Kind regards,
The Furniture.co.uk Team

Valorada con 5 estrellas sobre 5

Good communication and furniture…

Good communication and furniture quality excellent.

3 de enero de 2026
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Respuesta de furniture.co.uk

Thank you for your great feedback!

We’re pleased to hear you were happy with our communication and that you’re impressed with the quality of your furniture. Your support means a lot to us.

Kind regards,
The Furniture.co.uk Team

Valorada con 5 estrellas sobre 5

Beautiful peice of furniture

Beautiful peice of furniture, at a good price and delivered promptly by a very nice young couple.

31 de diciembre de 2025
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Respuesta de furniture.co.uk

Thank you for your lovely feedback!

We’re delighted to hear you’re pleased with your furniture and that it was delivered promptly by our friendly team. It’s great to know you’re happy with both the quality and the price.

Kind regards,
The Furniture.co.uk Team

Valorada con 2 estrellas sobre 5

Decent product but very poor delivery

We ordered 2 more chairs based on the first two we got (which were great) but they delivered to the wrong house and even the wrong street and told me that it had been accepted and signed for. This was not true and just left on a random doorstep! Was very angry!

25 de diciembre de 2025
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Respuesta de furniture.co.uk

Good Afternoon Josh,

Thank you for taking the time to leave us a review. I'm glad to hear that you are happy with the chairs that have been delivered however, I'm very sorry for the issues that you experienced with your delivery.

We have fed this back to DHL, and if you would like to discuss this with us in more detail, or if there is anything else that we can help with, please reach out to us on 01989 763 343 or email us at info@furniture.co.uk.

Warm Regards,

Angharad

Valorada con 5 estrellas sobre 5

They are very accommodating

, Not always keen doing online shopping but this was very easy to communicate, polite, and helpful. Hope to do more purchases in future.

21 de diciembre de 2025
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Respuesta de furniture.co.uk

Thank you for your lovely feedback!

We’re delighted to hear that your online shopping experience was easy and that our team was polite and helpful. We look forward to helping you with more purchases in the future.

Kind regards,
The Furniture.co.uk Team

Valorada con 5 estrellas sobre 5

Beautiful product and great Customer Service

I had been looking everywhere for a good quality open wardrobe. I happened to come across one on furniture UK which fitted the bill. I ordered one straight away, I got a confirmation email of my order. Then again after a week I received an email telling me it was out for delivery. On the day of delivery I received a call from the delivery guys informing me that they were 30mins away. On delivery the guys were super friendly and placed my package in my hallway.
Unfortunately when unwrapping the item, we found there was damage to the frame. I immediately contacted customer service, who were lovely, they asked me to provide pics of the damage, so that they could make their decision on what they could do. I was offered a 15% discount or I could have a full refund and the wardrobe would be collected. I decided to accept the discount and within a couple of days I received the refund. I also received a repair key and touch up paint. All in all a very good service from furniture UK I would definitely purchase from them again.

7 de diciembre de 2025
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Respuesta de furniture.co.uk

Thank you so much for sharing your detailed feedback!

We’re pleased to hear that you found the perfect open wardrobe and that our delivery team provided a friendly and efficient service. We’re also glad our customer service team could resolve the issue quickly and to your satisfaction, with the refund, repair key, and touch-up paint.

Your kind words mean a lot, and we’re delighted to hear you would purchase from us again.

Kind regards,
The Furniture.co.uk Team

Valorada con 5 estrellas sobre 5

Absolutely stunning piece of furniture

Absolutely stunning piece of furniture, better than i expected looks fabulous, excellent communication with me emailed straight back

20 de diciembre de 2025
Logotipo de furniture.co.uk

Respuesta de furniture.co.uk

Thank you for your wonderful feedback!

We’re thrilled to hear that your furniture exceeded your expectations and that you’re delighted with how it looks. It’s also great to know our communication met your needs.

Kind regards,
The Furniture.co.uk Team

Valorada con 5 estrellas sobre 5

Great Service

Great Service, lovely product. An issue with the mirror was dealt with brilliantly by Ashleigh.
Would highly recommend.

2 de diciembre de 2025
Valorada con 4 estrellas sobre 5

Order by phone

I couldn’t order on line because I was directed to Karma and I wasn’t prepared to sign up. So I phoned instead and placed my order.

13 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Arrived on time

Arrived on time. I'm very impressed with the quality of the table and chairs. No problem assembling the furniture. Overall - excellent

12 de diciembre de 2025
Valorada con 1 estrellas sobre 5

Nothing delivered!!!!😡

Item ordered and paid for 2 weeks ago. Still not delivered. Yet asking for a review!
Following the reply below I will add the full correct details.

The order was cancelled by the company NOT by me. This was after I had received an email confirming the order. They then took full payment. I received no notification that the order has been cancelled.

They are only refunding me now - prompted by this review.

The cabinet was ordered for Christmas which has now passed.

I'm afraid if this is the level of customer service by the company, I wonder what the quality of the product would be like??

10 de diciembre de 2025
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Respuesta de furniture.co.uk

Hi Melanie,

Thank you for reaching out to us to let us know that your order has not been delivered.

Following your review, the status of your order was checked, and unfortunately, it had been cancelled after purchasing. Due to this, the order was not processed or delivered. I have reached out to you with further details via email, which I hope you have received.

I am very sorry for any inconvenience that this may have caused. If there is anything else that we can help with, please do not hesitate to contact us.

Warm Regards,

Angharad

Valorada con 5 estrellas sobre 5

Would use again

A really nice piece of furniture at a good price. Fast delivery considering it was so close to Christmas. Arrived within the time slot allocated and brought in by two very pleasant men.

11 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Beautiful bed

Beautiful bed, different from everything else out there and great quality. The delivery and customer service were faultless.

10 de diciembre de 2025

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