Furniture Factor Opiniones 

6443
•
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I purchased a tall white cupboard for our bathroom years ago. It was promptly delivered. One of the pieces was damaged in transit and we were immediately sent a replacement at no cost. This cupboard c... Ver más

Valorada con 5 estrellas sobre 5

Unfortunately one of items I ordered had a long lead time, and I had to cancel my order. However, the polite, friendly and professional way in which this handled needs to be applauded. Refund was i... Ver más

Valorada con 5 estrellas sobre 5

Good quality product for the price…though slightly disappointing that the drawer bases are hardboard rather than a more solid base. Looks very good tho. First class delivery ordered on Saturday and de... Ver más

Valorada con 1 estrellas sobre 5

Delivery late, poor quality, literally cheapest materials you can get. All fixings came in 2 bags so you must spend an hour just checking each part, separating and numbering yourself. Packed well,... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles
  2. también en la categoría
  3. Colchonería
  4. Tienda de colchones
  5. Tienda de mobiliario para salones
  6. Tienda de muebles para dormitorio
  7. Tienda de sofás

Escrito por la empresa

Furniture Factor has grown in to a masive online furniture retailer from a small family run furniture shop that opened its doors in march 2002. Suppliers of bedroom furniture, lounge furniture and office furniture. furniturefactor.co.uk hold a huge range of furniture in the UK ready for quick delivery nationwide. We specialise in wardrobes, display cabinets and sideboards, White and Black gloss sideboards which are ready for immediate dispatch. Huge range of large Sliding Wardrobes and display cabinets also in stock.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

6 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(6443)

112 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Lovely display cabinet

Lovely display cabinet. Arrived undamaged, as it is well packed. Plenty of storage shelves. Looks really nice with lights on when dark. Will definitely buy the matching sideboard soon. Took some time to do it, but got there in the end.

2 de abril de 2026
Valorada con 5 estrellas sobre 5

Super helpful customer service!

Ordered a desk which was a bit of a mission to put up, within the desk a wrong part was sent. I contacted them via email and Muddasir sent the correct part immediately and assisted me via email with putting up the desk via photos of the desk in the show room. Easy to contact and couldn’t have done more to help. 5 ⭐️ service.

27 de marzo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Smooth delivery but lower quality

The delivery was smooth and the furniture arrived in okay condition (minor damages where it is not visible after assembly). However, the quality is slightly lower than what we expected for the price.

9 de marzo de 2026
Valorada con 1 estrellas sobre 5

Avoid at all cost

I should have know from the beginning that this company wasn’t a good place and just want your money I had a phone call by the company saying they can see that I’m interested in the Malino cashmere taupe oak effect over head wardrobe and if I wanted to purchase it. They asked if I have any questions and so I said yes I’m looking around at different places and comparing prices as that’s the style I wanted and I liked the slatted doors .

The "slatted" doors are not slatted at all. They are flat doors with black lines alternating with wood effect lines. Unit is also much greyer than seems on photos. Assembly was terrible the instructions were not clear at all I had missing holes for where to place the screws and all the screws were all mixed to together , the handles are cheap as are the hinges. Will have to change for better quality ones The whole wardrobe doesn’t seem to line up properly and the quality seems very cheap for such a premium price tag.

The only good thing I can say about the company is that the man who delivered it was very friendly and also was very helpful on the delivery.

4 de marzo de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Milano bed set and drawers

The over bed unit and frame for the drawers are very well made and assembly was straight forward. The drawers on the other hand are held together with dowels rather than screws and the bottoms of the draws are not held together at all. This is something that can easily be resolved and then the whole package would be more professional.

2 de marzo de 2026
Valorada con 1 estrellas sobre 5

DO NOT USE

The company delivered my unit which arrived with a damaged draw and missing screws. I promptly contacted the company as soon as i was aware of this and it is going to take 2 weeks between contact about the missing items and the delivery of my replacement parts.

The unit feels cheap despite the £700 price tag and i'm not sure how long it will last.

6 de febrero de 2026
Valorada con 5 estrellas sobre 5

A purchase from furniture factor.

Recently purchased an item from this Company,a part arrived damaged in transit. Phoned re damage and was answered by friendly, helpful staff, who responded promptly and efficiently. Problem solved.Delighted with the service ,delighted with my purchase, wouldn’t hesitate to order again from this company.

29 de enero de 2026
Opinión espontánea

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