FurnitureOnline.co.uk Opiniones 5735

Respuesta de FurnitureOnline.co.uk

Hace 6 horas

Hi Brian

Thank you so much for your wonderful review.

We’re delighted to hear that your order arrived so quickly and that you’re pleased with your new sofa — it’s great to know it fits perfectly in your living room and provides the comfort you were looking for. We’re also glad you found it to be great value for money.

Your kind comments about our delivery team are truly appreciated, and we’ll be sure to pass your feedback on to them.

We look forward to assisting you again in the future — thank you for choosing Furniture Online.

Kind regards,
Furniture Online

Respuesta de FurnitureOnline.co.uk

Hace 6 horas

Hi Wendy

Thank you very much for your kind review.

We’re delighted to hear that you found our service both quick and pleasant — that’s exactly the experience we aim to provide for all our customers.

We really appreciate you taking the time to share your feedback, and we hope to assist you again in the future.

Kind regards,
Furniture Online

Respuesta de FurnitureOnline.co.uk

Hace 6 horas

Hi Maureen

Thank you so much for your wonderful feedback.

We’re really pleased to hear that Liam was able to get everything sorted for you quickly, especially after the difficulty reaching Debenhams. We’ll be sure to pass your kind words on to him — he’ll be delighted to know he made such a positive difference.

We truly appreciate you taking the time to share your experience, and if there’s ever anything else we can help with, please don’t hesitate to get in touch.

Kind regards,
Furniture Online

Respuesta de FurnitureOnline.co.uk

Hace 2 días

Hi Jackie

Thank you so much for your kind words—we truly appreciate you taking the time to share your experience.

We’re really glad to hear that our customer service team was able to assist you smoothly with your return, and your special mention of James will mean a lot to him. He always aims to be as helpful, courteous, and friendly as possible, so it’s lovely to see that reflected in your experience.

If there’s ever anything else we can help with, please don’t hesitate to get in touch. Wishing you all the best!

Kind regards,
Furniture Online

Respuesta de FurnitureOnline.co.uk

Hace 3 días

Hi Phillip

Thank you for your kind review!

We’re really pleased to hear that you found our service professional and that your delivery was handled with care. That’s exactly the experience we aim to provide for all our customers.

We truly appreciate your feedback and hope to serve you again in the future.

Kind regards,
Furniture Online

Respuesta de FurnitureOnline.co.uk

Hace 3 días

Hi Skrinex

Thank you so much for your wonderful review!

We’re delighted to hear that you’re so pleased with your bed and that you found it sturdy, stylish, and easy to assemble. It’s great to know that the packaging and instructions met your expectations as well.

Your feedback truly means a lot to us, and we’re so glad you’re happy with your purchase. If there’s anything we can assist you with in the future, please don’t hesitate to get in touch.

Enjoy your new bed!

Kind regards,
Furniture Online

Respuesta de FurnitureOnline.co.uk

Hace 3 días

Hi Deane

Thank you for taking the time to share your feedback with us.

We’re really pleased to hear that you were happy with the service you received from our team, especially when assisting with the delivery issue. That said, we’re genuinely sorry for the frustration caused by the courier’s handling of your order. We completely understand how this would impact your overall experience, and we regret that it fell short of expectations.

Please be assured that your feedback has been noted and will be shared with the courier to help improve their service moving forward. We’re continuously working with our delivery partners to ensure a smoother and more reliable experience for our customers.

Thank you again for your honest review, and we do hope to have the opportunity to provide you with a full five-star experience in the future.

Kind regards,
Furniture Online

Respuesta de FurnitureOnline.co.uk

Hace 4 días

Hi Mr Jangdish

Thank you for your kind feedback!

We’re delighted to hear that the delivery team made such a great impression and provided a quick and efficient service. We’ll be sure to pass your comments on to them—they’ll really appreciate it.

We hope you enjoy your new purchase!

Kind regards,
Furniture Online

Respuesta de FurnitureOnline.co.uk

Hace 4 días

Hi Gladys

We’re very sorry to hear about your experience and appreciate you bringing this to our attention.

This is certainly not the standard we aim to provide, and we’d like to get this resolved for you as quickly as possible. Could you please send us a photo or short video showing the issue, along with your order number as a reference, to sales@furnitureonline.co.uk? This will allow our team to assess the fault properly and offer the most suitable solution for you.

We look forward to resolving this for you promptly.

Kind regards,
Furniture Online

Respuesta de FurnitureOnline.co.uk

Hace 6 días

Hi Margaret

Thank you for your lovely review.

We’re really glad we could help get everything sorted for you quickly and smoothly after the mix-up with the order details. These things happen, and it’s no trouble at all—just happy we could assist.

We look forward to receiving your new order, and if you need any help at all in the meantime, please don’t hesitate to get in touch.

Kind regards,
Furniture Online

Respuesta de FurnitureOnline.co.uk

Hace 6 días

Hi Frank

Thank you so much for your detailed review—we really appreciate you taking the time to share your experience.

We’re delighted to hear that everything went smoothly from ordering through to delivery, and that you’re happy with your recliners. It’s also great to know that our customer service team were able to quickly assist you with the assembly issue and get things sorted without any hassle.

We do take your feedback on the early morning call on board, as we understand how that could be inconvenient, and we’ll certainly pass this on to the courier.

Thank you again for your kind words and for choosing to shop with us—we hope you enjoy your recliners for a long time to come!

Kind regards,
Furniture Online

Respuesta de FurnitureOnline.co.uk

Hace 6 días

Hi Belinda

We’re really sorry to hear about your experience and understand how frustrating this must have been, especially after waiting since April 8th.

We’d like to reassure you that this is not the level of service we aim to provide. We work closely with our delivery partners to ensure orders are delivered within the expected timeframe, and we also do our best to keep customers updated throughout the process.

Unfortunately, we’re unable to locate your order from this review alone, so we can’t check the status just yet. Could you please send us an email with your order details at sales@furnitureonline.co.uk? Once we have this, we’ll investigate the delay as a priority, liaise with the courier on your behalf, and provide you with a clear update as soon as possible.

We appreciate you bringing this to our attention and would really like the opportunity to put things right.

Kind regards,
Furniture Online

Respuesta de FurnitureOnline.co.uk

23 abr 2026

Hi

Thank you for your wonderful review.

We’re really pleased to hear that your experience speaking with James was helpful and positive. Providing clear and understanding support is something we always aim for, so it’s great to know this came across.

We truly appreciate your recommendation and hope to assist you again in the future.

Kind regards,
Furniture Online

Respuesta de FurnitureOnline.co.uk

23 abr 2026

Hi Glynis

Thank you for your kind feedback.

We’re delighted to hear that you’re happy with the quality and value of your purchase, and that our delivery team made a positive impression. It’s also great to know that our communication and delivery speed met your expectations.

We really appreciate your support and hope you enjoy your furniture for years to come.

Kind regards,
Furniture Online

Respuesta de FurnitureOnline.co.uk

22 abr 2026

Hi Stacey

Thank you very much for your wonderful review.

We’re so pleased to hear that you had a great experience with our customer service and that your furniture arrived quickly. It’s also lovely to know that you’re happy with the furniture itself.

If there’s anything else we can assist you with in the future, please don’t hesitate to get in touch. We hope you enjoy your new furniture!

Kind regards,
Furniture Online

Respuesta de FurnitureOnline.co.uk

22 abr 2026

Hi Mrs Olive

Thank you very much for your kind review.

We’re delighted to hear that James was able to assist you promptly and provide helpful information regarding the Maddison Dual Motor Armchair. It’s great to know that your experience with our chat service met your expectations.

We look forward to hearing from you again soon, and please don’t hesitate to get in touch if there’s anything further we can assist you with.

Kind regards,
Furniture Online

Respuesta de FurnitureOnline.co.uk

20 abr 2026

Hi py

Thank you so much for your wonderful review.

We’re delighted to hear that you were able to find exactly the dining chairs you were looking for and that you were pleased with both the service and the quick delivery. It’s great to know the experience from ordering through to delivery met your expectations, and that you’re happy with the value and choice available on our website.

We truly appreciate your recommendation and kind words. We look forward to serving you again whenever you need anything in the future.

Kind regards,
Furniture Online

Respuesta de FurnitureOnline.co.uk

20 abr 2026

Hi Tom

Thank you very much for your kind feedback.

We’re so pleased to hear that our team provided helpful and polite support and that you felt comfortable throughout the process. Creating a relaxed, no-pressure experience while focusing on what truly suits our customers is exactly what we aim for.

We really appreciate you taking the time to share your experience, and we’re glad we could make things stress-free for you. If you need any further assistance, we’re always here to help.

Kind regards,
Furniture Online