Fussels Fine Foods Ltd Opiniones 

675
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fast service, good price and secure packaging. The Rosemary infused Rapeseed oil has become a staple of my kitchen cupboard over the last few years as it is superb.

Valorada con 5 estrellas sobre 5

I first discovered Fussels’ products at the St Ives Food Festival and have been a huge fan ever since. Their herb dressing is a particular family favourite and really enhances the simplest salad, whil... Ver más

Valorada con 5 estrellas sobre 5

Always so helpful with efficient, quick service, we particularly adore Fussel's - Extra virgin garlic rape seed oil. I use it 'cold' in salad dressings, drizzled into mashed potato, brushed on th... Ver más

Valorada con 5 estrellas sobre 5

The website is simple to navigate & made ordering easy. The parcel arrived promptly and extremely well packaged. Ping at home - Peanut & shallot chilli oil is delicious & versatile. We drizzle the... Ver más

Información sobre la empresa

  1. Servicio de pedidos de comida online
  2. también en la categoría
  3. Fabricante de alimentos
  4. Productos de alimentos

Escrito por la empresa

Based in Rode, Somerset; Fussels are a producer of Cold Pressed Extra Virgin Rapeseed Oil. We grow, press and bottle our golden oil all on the farm, along with making a number of other products based on Rapeseed. We also run cookery courses, demonstrations, pop-up restaurants, field & farm tours plus have stands at a number of different food markets, festivals and shows. Come down and visit us in Rode, just outside of Frome, Somerset.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

675 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(675)

72 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Always so helpful with efficient

Always so helpful with efficient, quick service, we particularly adore Fussel's -
Extra virgin garlic rape seed oil.
I use it 'cold' in salad dressings, drizzled into mashed potato, brushed on the outside of sandwiches to be toasted.
Used 'hot' it's great for roasting vegetables or meat.
We just won't be without it !

2 de diciembre de 2024
Valorada con 3 estrellas sobre 5

I shop with you last 6 to 7 years or…

I shop with you last 6 to 7 years or more. But always had nice experience ! Recent order was delivered and not happy how I received it.

26 de noviembre de 2024
Logotipo de Fussels Fine Foods Ltd

Respuesta de Fussels Fine Foods Ltd

Hello Krish Soni,
Thank you for taking the time to review your shopping experience with Fussels on Trustpilot, sorry to hear you are not happy with your most recent delivery.
I spoke to Rupa this morning (13/12/24) on the phone, we are sending out a replacement for the damaged part of the order today via another courier, which should arrive to you on Monday.
Apologies once again that our courier let us down, I hope you’ll give us another chance. We are a small team at Fussels and customer satisfaction is the core of our business.
Kind regards, Andrew BB – Fussels Customer Services

Valorada con 5 estrellas sobre 5

Oil selection

Fantastic oils, great service with fast delivery

25 de noviembre de 2024
Logotipo de Fussels Fine Foods Ltd

Respuesta de Fussels Fine Foods Ltd

Hello Jon, great to hear from you and thanks for your lovely review. We always try our best, to get orders dispatched and delivered as soon as possible. Andrew BB

Valorada con 5 estrellas sobre 5

Great product

Great product. Lovely flavour and quality.

4 de noviembre de 2024
Logotipo de Fussels Fine Foods Ltd

Respuesta de Fussels Fine Foods Ltd

Hello Jane, Thank you for your kind review. I'm really glad you love the quality of our Somerset grown, pressed and bottled Rapeseed Oil. It is always great to hear how much our customers love our products. Andrew BB

Valorada con 5 estrellas sobre 5

Smooth and lush rapeseed oil

Smooth and lush rapeseed oil, makes the creamiest flavoursome mayo, I’ve tried them all and always come back to Fussels, my favourites the garlic mayo and lemon rapeseed oil.

28 de octubre de 2024
Valorada con 5 estrellas sobre 5

Really good service and an exciting gift received by our friends.

I was looking for a hamper type gift as a gift and Andrew put this together for me. It was delivered well packed in cardboard packaging and our friends commented how exciting it was to unwrap.
It was a really enjoyable process to put the hamper together and for our friends enthusiasm unwrapping it when they received it. It was better than our expectations. Thankyou.

7 de octubre de 2024
Valorada con 3 estrellas sobre 5

Poor delivery & communication

A disappointing first experience buying some oil online. 2 missed deliveries by their chosen courier (no attempt made to even deliver the goods) and no response by Fussels or UPS to my emails enquiring where the goods were. Package was delivered 3 days late. No issue with the goods themselves.

10 de octubre de 2024
Opinión espontánea
Logotipo de Fussels Fine Foods Ltd

Respuesta de Fussels Fine Foods Ltd

Hello Pete.
Thank you for taking the time to review your shopping experience with Fussels on Trustpilot. Apologies that you've received a disappointing first experience, and that our delivery partner UPS have let us down. On checking, unfortunately, it looks like your emails never reached us, as I cannot find them even in our spam folder.
I have reached out to you directly via email a moment ago, to apologies for the poor service and inconvenience caused.
Apologies once again, for the poor service and inconvenience caused on your first time shopping with us. I hope you'll give us another chance in the future.
Kind regards, Andrew BB – Fussels Customer Services

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