I've been purchasing for over a year and never had any problems with my orders or delivery. Brilliant value for money and fast delivery. Always engaging with customers and offering free gifts via co... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
First time customer but fantastic customer service. I won a double up on the live stream and was dealt with super quick and professionally. Thanks Kelvin!
Absolutely amazing brand. Fast delivery and such lovely members within the company. Thier products are outstanding and the packaging design is so sleek and professional
Ridiculously great service! You email & within minutes you get a reply & all the advice or help you need. Staff on lives are lovely & always so sweet, supportive & happy to repeat if needed. The brand... Ver más
4,6
Excelente
105 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I’ve had such a bad experience with…
I’ve had such a bad experience with this company and I actually feel that because I haven’t been silent about my mistreatment, they've black balled me.
They kept lying about changing my delivery address which caused so much inconvenience when retrieving them.
When I proved/showed evidence that they were lying/clearly made mistakes on their side, they ignored every single one of my correspondence's (via TikTok, Instagram and email). They claimed they can’t change the shipping address details.
I provided screenshot evidence of what shipping information I input when ordering , photo evidence of the ACTUAL shipping label on my item (when the owner of the house finally returned from holiday and was able to get my package 3 weeks after ordering) and correspondence from ROYAL MAIL backing my claim.
Pin drop silence
It’s been over 2 months and my emails and messages via social media have been ignored.
This delivery address issue relates to ALL 5 ORDERS I had made. I kept giving them chances as I genuinely liked the product.
I stupidly thought, let me continue to provide my custom, but obviously they didn’t care.
My most recent purchase was made 10.01.24. Now they recalled my order??. The tracking info- as of 11.01.24- states it’s on its way back to the sender. Why??
I have never ever experienced such poor and disgusting customer service. I’m shocked
All this viral companies only care about taking peoples money. They don’t care about customer service in the slightest and it’s disturbing
Just because I’m not a big time influencer doesn’t mean I should be treated like this.
12 de enero de 2024
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.