GAIL's Bakery - Guildford Opiniones 6

TrustScore: 3 sobre 5

2,8

19 Tunsgate, GU1 3QS Guildford, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I you want a really dreadful cup of "coffee" at the top end of the pricing curve, youll find it at gails. Milky, creamy, no taste or smell of coffee, at nearly £4 a pop! In a small coffee cup with no... Ver más

Valorada con 5 estrellas sobre 5

I have been to the Guildford Cafe loads of times since they opened. I don't drink coffee, but do like peppermint tea, their bottled lemonade, and recently a daily avocado on toast snack. Ample porti... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Think twice about going to Gails in Guildford on a Saturday if you are on your own. Even at 4pm, there was no seating and a whole load of chairs were being used to rope off space. Having ordered a b... Ver más

Valorada con 3 estrellas sobre 5

Lovely breakfast although I had to wait 40 minutes for a Bagel and coffee. I went into the shop at 0730 and I was only one of three customers.

La empresa ha respondido


Información sobre la empresa

  1. Panadería
  2. Restaurante de desayunos y almuerzos
  3. Café
  4. Catering
  5. Tienda de café
  6. Comida a domicilio

Escrito por la empresa

Dedicated to the craft of baking. Available to buy in-bakery, online at https://order.gailsbread.co.uk and on Waitrose, Ocado, Deliveroo, Gorillas and Amazon Fresh.


Información de contacto

  • 19 Tunsgate, GU1 3QS, Guildford, Reino Unido

2,8

Medio

TrustScore: 3 sobre 5

6 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 51% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

I you want a really dreadful cup of…

I you want a really dreadful cup of "coffee" at the top end of the pricing curve, youll find it at gails. Milky, creamy, no taste or smell of coffee, at nearly £4 a pop! In a small coffee cup with no handle, served luke "johnson" warm, so you dont stay too long. I make much better coffee at home for 60p a shot. When we last asked for a slice of lemon drizzle at guildford, we were informed that we had to buy the whole cake! Its a joke. Avoid at all costs.

16 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

The baked egg dish should be renamed…

The baked egg dish should be renamed the cremated egg. My egg took nearly 30 minutes from ordering and one chase to be delivered. There wa little evidence of any cheese and very over cooked eggs. Not ordering this dish ever again.

24 de julio de 2025
Opinión espontánea
Logotipo de GAIL's Bakery - Guildford

Respuesta de GAIL's Bakery - Guildford

Hello Glen, thank you for taking the time to review our bakery. We are really sorry to learn about your experience: please get in touch with our central Customer Experience Team via https://gails.com/pages/contact [https://gails.com/pages/contact,]  quoting this review so that we can identify your feedback. We'd appreciate the opportunity to discuss your feedback further. 
https://gailsbread.co.uk/order/

Valorada con 5 estrellas sobre 5

Great food and bubbly staff

10 de mayo de 2025
Opinión espontánea
Logotipo de GAIL's Bakery - Guildford

Respuesta de GAIL's Bakery - Guildford

Hello, thank you for the positive feedback, the team will be thrilled. We are happy to hear you had a great experience and hope to see you again soon. 

Valorada con 3 estrellas sobre 5

Long wait…

Lovely breakfast although I had to wait 40 minutes for a Bagel and coffee. I went into the shop at 0730 and I was only one of three customers.

13 de noviembre de 2024
Opinión espontánea
Logotipo de GAIL's Bakery - Guildford

Respuesta de GAIL's Bakery - Guildford

Hi Claire, thank you for taking the time to review our bakery. We are sorry to
learn we missed the mark during your visit, please get in touch with our central
Customer Experience Team via https://gails.com/pages/contact
[https://gails.com/pages/contact,] quoting this review so that we can identify
your feedback. We'd appreciate the opportunity to discuss this further. 

Valorada con 5 estrellas sobre 5

Glorious Guildford Gails ...just sayin'

I have been to the Guildford Cafe loads of times since they opened. I don't drink coffee, but do like peppermint tea, their bottled lemonade, and recently a daily avocado on toast snack. Ample portions, and excellent service - especially from Shania... Super service, great attitude, and she even laughs at my jokes !
What more could a guy wish for ? Thanks.
Richard

12 de septiembre de 2024
Opinión espontánea
Logotipo de GAIL's Bakery - Guildford

Respuesta de GAIL's Bakery - Guildford

Thank you for the positive feedback, the team will be thrilled. We are happy to
hear you had a great experience and hope to see you again soon.  

Valorada con 1 estrellas sobre 5

Gails Guildford very disappointing

Think twice about going to Gails in Guildford on a Saturday if you are on your own. Even at 4pm, there was no seating and a whole load of chairs were being used to rope off space. Having ordered a butternut slice (given everything looked tired) and a coffee for the sole purpose of sitting down for 20 minutes, i quickly discovered once I ordered there was no chance of sitting down. I converted my coffee to takeaway and requested a bag for the slice, which despite me asking to be heated, was stone cold. Gross and unappetising. I was informed they don’t heat slices. Binned the slice and found a lovely independent coffee house up the lane. Gails is hugely overpriced and overrated.

13 de enero de 2024
Opinión espontánea

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