Really rude staff on the kings street in Manchester. Stood in a queue for 20 minutes today only for the woman to skip me while looking at me knowing I’m waiting for her to take my order. I did mention... Ver más
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Consulta las opiniones de los clientes
The cakes and other food are displayed in front of the queuing customers with no real protective cover. Anything coming out of the customers’ mouths falls onto the food. Because of this I asked twice... Ver más
La empresa ha respondido
I don't normally leave bad reviews. Normally everything at Gail's is very good but recently I got a Chai latte to go. When I got it back to work I realised it was only a 2 thirds full. Not good cons... Ver más
La empresa ha respondido
Forced rhubarb cake delicious! Excellent coffee and service. Will definitely come again.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Dedicated to the craft of baking. Available to buy in-bakery, online at https://order.gailsbread.co.uk and on Waitrose, Ocado, Deliveroo, Gorillas and Amazon Fresh.
Información de contacto
16-18 King Street, M2 6AG, Manchester, Reino Unido
- 1613488784
2,7
Malo
5 opiniones
Ha contestado el 51% de las opiniones negativas
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Really rude staff on the kings street…
Really rude staff on the kings street in Manchester. Stood in a queue for 20 minutes today only for the woman to skip me while looking at me knowing I’m waiting for her to take my order. I did mention that she’s skipped me but she continued to ignore me and take the person behind me’s order. I’ve been a loyal customer to Gail’s and tend to spend £12 three to four times a week but this has happened twice now. So will not go back.
23 de mayo de 2026
Opinión espontánea
I don't normally leave bad reviews
I don't normally leave bad reviews. Normally everything at Gail's is very good but recently I got a Chai latte to go. When I got it back to work I realised it was only a 2 thirds full. Not good considering the prices.
Then today I thought I'd treat myself to a sandwich. Oh how wrong I chose. Got the new pastrami one. It was totally herendous. The meat is so tough and fatty I could not bite through it. Come on Gail's you can do so much better. Very poor quality.
Ended up eating the sauerkraut on the bread!!!
30 de mayo de 2025
Opinión espontánea
Respuesta de GAIL's Bakery - King Street
Hello Louise, thank you for taking the time to review our bakery. We are sorry to hear of any issues with our products during your recent visit. Please get in touch with our central Customer Experience Team via https://gails.com/pages/contact [https://gails.com/pages/contact,] quoting this review so that we can identify your feedback, we'd appreciate the opportunity to discuss this further.
Not great
Not great, cold food and rude staff. Very disappointed.
31 de marzo de 2025
Opinión espontánea
Respuesta de GAIL's Bakery - King Street
Hello Amanda, thank you for taking the time to review our bakery. We are sorry you didn't enjoy your visit, please get in touch with our central Customer Experience Team via https://gails.com/pages/contact [https://gails.com/pages/contact,] quoting this review so that we can identify your feedback. We'd appreciate the opportunity to discuss your feedback further.
Forced rhubarb cake delicious
Forced rhubarb cake delicious! Excellent coffee and service. Will definitely come again.
9 de febrero de 2025
Opinión espontánea
Respuesta de GAIL's Bakery - King Street
Hello there, thank you for the positive feedback, the team will be thrilled. We
are happy to hear you enjoyed your visit and hope to see you again soon.
No food cover
The cakes and other food are displayed in front of the queuing customers with no real protective cover. Anything coming out of the customers’ mouths falls onto the food. Because of this I asked twice for a pastry from the back stand but was still given one from the front. Need to pay attention to basic hygiene
14 de julio de 2024
Opinión espontánea
Respuesta de GAIL's Bakery - King Street
Thank you for taking the time to review our bakery. We are sorry you didn't enjoy your visit, please get in touch with our central Customer Experience Team via https://gails.com/pages/contact quoting this review so that we can identify your feedback. We'd appreciate the opportunity to discuss your feedback further.
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