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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We worked with Galapagos Travel Center to organize a Galapagos cruise with extensions to the Amazon and Cusco (Machu Picchu). It was our first experience with a full-service travel agent, and it was... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had multiple logistics to work out. Diana Endara put the entire package together for a party of 8. coordinating everything from multiple arrivals and pick ups, our cruise on the Galapagos Legend,... Ver más

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Valorada con 5 estrellas sobre 5

We were very pleased with the attention paid by the company to any questions and needs we might have had. Katie Beckwith was our agent and always responded to our inquiries in a very timely manner an... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Cruise was excellent - friendly staff and knowledgeable guide. Great food and comfortable cabin with ac and good shower. A good variety of activities. Having to pay for snorkel equipment hire and bus... Ver más

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Información sobre la empresa

  1. Agencia de viajes

Escrito por la empresa

At Galapagos Travel Center we guarantee our travelers expert customer service and perfectly personalized travel experiences to the Galapagos Islands and Ecuador. Traveling with us means having a relaxed and hassle-free experience, knowing that you will have a 24/7 backup service from our travel experts, always eager to help and assist you throughout the duration of the services acquired with us.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

186 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

One of best trips ever

We were very pleased with the attention paid by the company to any questions and needs we might have had. Katie Beckwith was our agent and always responded to our inquiries in a very timely manner and provided the answers we needed. The guides we had on every leg of our tour were very knowledgeable and provided a great experience. All in all, it was one of our best trips ever.

14 de abril de 2026
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Respuesta de Galapagos Travel Center

Hi George!

Thanks for your feedback! We’re truly happy to know that your journey was a positive and memorable experience.

Katie’s dedication to providing attentive support and personalized service is something we greatly value, and we’re delighted to know both the planning process and your guides helped make this one of your best trips.

We sincerely appreciate your trust in our team.

Warm regards,
Galapagos Travel Center Team

Valorada con 5 estrellas sobre 5

We had multiple logistics to work out.

We had multiple logistics to work out.
Diana Endara put the entire package together for a party of 8. coordinating everything from multiple arrivals and pick ups, our cruise on the Galapagos Legend, to our extended stay in Puerto Ayora .
Thank You.

1 de abril de 2026
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Respuesta de Galapagos Travel Center

Hi Jim!

Thank you so much for your feedback! We’re truly happy to hear everything came together so well for your journey.

Diana’s dedication to coordinating personalized travel experiences is something we deeply value, and we’re glad her planning helped make every detail feel effortless.

Best wishes,
Galapagos Travel Center Team

Valorada con 5 estrellas sobre 5

An Unforgettable South American Journey Thanks to Katie

I highly recommend Katie Beckwith from Galapagos Travel Center. She encouraged me to visit El Calafate, Argentina and Machu Picchu, Peru when I thought it was already too late to book, and thanks to her, it all worked out seamlessly. She also put together a comprehensive itinerary that included private tours, an English-speaking guide, and a dedicated driver throughout the trip.

Thank you for making my South American expedition such a memorable experience.

20 de abril de 2026
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Respuesta de Galapagos Travel Center

Hi Linda!

Thank you so much for your feedback! We’re so happy to know your South American adventure became a memorable experience!

Katie truly takes great care in designing personalized journeys, and we’re delighted to know her dedication, expertise, and attention to detail helped bring together a seamless and enriching trip for you.

We sincerely appreciate your recommendation and your trust in our team.

Best wishes,
Galapagos Travel Center Team

Valorada con 5 estrellas sobre 5

An excellent experience!

Very good communication! Very good Naturalists who answered questions. They wanted us to learn about the animals.
Lunches and snacks were very good. The crew was hard working and made sure everything ran smoothly.

20 de abril de 2026
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Respuesta de Galapagos Travel Center

Hi Judy!

Thank you so much for feedback! We’re really happy to know you had a great experience and enjoyed the knowledge and dedication of the naturalists and crew.

It’s wonderful to know that the learning, service, and onboard experience all helped make your trip so memorable.

Warm regards,
Galapagos Travel Center Team

Valorada con 5 estrellas sobre 5

Seamless multi destination trip

We worked with Galapagos Travel Center to organize a Galapagos cruise with extensions to the Amazon and Cusco (Machu Picchu). It was our first experience with a full-service travel agent, and it was a very good one. Lorena put together a trip that exactly fit our interests and needs.
All the connections and transfers worked seamlessly. The hotels booked were excellent and the drivers and vehicles superior. We highly recommend the Galapagos travel center.

27 de abril de 2026
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Respuesta de Galapagos Travel Center

Hi Ian!

Thank you so much for your feedback! We’re truly happy to hear your journey through the Galapagos, Amazon, and Peru came together so well and matched exactly what you were looking for.

We really appreciate your kind words about Lorena and our team’s dedication to creating well-coordinated, personalized experiences.

Thank you very much for your recommendation, it means a great deal to us.

Warm regards,
Galapagos Travel Center Team

Valorada con 5 estrellas sobre 5

Trust Galapagos Travel Center for Great Trip

Our recent journey to the Galápagos Islands and Machu Picchu was truly exceptional—one of the best trips we’ve experienced in 45 years of traveling.

From the very beginning, Katie, our trip coordinator, planned a seamless and perfectly balanced itinerary. She was consistently accessible, responsive, and thoughtful in every detail, which made the entire experience feel effortless.

In the Galápagos, every aspect exceeded expectations. The naturalists and guides were outstanding, and all drivers and transfers were punctual and smooth. Our 4-day cruise aboard the Calipso was a highlight in itself. With a crew of 10, the service felt first-class at every turn. Philippe, our naturalist, went above and beyond—his expertise and enthusiasm created unforgettable snorkeling experiences that were, without question, the highlight of the trip.

In Peru, Miluska guided us through the Sacred Valley with remarkable knowledge and insight, bringing the history and culture to life in a meaningful way. Patricia, our guide in Machu Picchu took extra time with us answering all of our many questions.

Now that we’re home, sorting through photos and reflecting on the experience, we can confidently say this was one of the most memorable and well-executed trips we’ve ever taken. Every detail was handled beautifully, allowing us to fully enjoy each moment.

We are deeply grateful and would not hesitate to recommend Galapagos Travel Center to anyone looking for an extraordinary travel experience.

1 de abril de 2026
Opinión espontánea
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Respuesta de Galapagos Travel Center

Hi Helen!

Thank you so much for sharing your wonderful review! We’re truly happy to know this journey became such a memorable experience for you.

It’s incredibly rewarding to know that every part of your adventure from Galapagos to Peru came together so beautifully, and that our team helped make it all feel effortless and special.

We truly appreciate your kind words and your recommendation, it means so much to us!

Best wishes,
Galapagos Travel Center Team

Valorada con 5 estrellas sobre 5

Competent staff

Attentive, thorough, helpful and wick to respond. I have confidence my needs are taken care of in a timely manner

14 de abril de 2026
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Respuesta de Galapagos Travel Center

Hi Christine!

Thank you so much for your kind feedback! We truly appreciate your trust in our team and we are glad you felt well supported throughout the process.

Providing attentive and reliable service is exactly what we strive for!

Best wishes,
Galapagos Travel Center Team

Valorada con 5 estrellas sobre 5

A seamless well organised experience…

A seamless well organised experience throughout.

11 de marzo de 2026
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Respuesta de Galapagos Travel Center

Hi Stuart!

We’re happy to know your journey was so well coordinated from beginning to end.

We appreciate you taking the time to share your experience.

All the best,
Galapagos Travel Center Team

Valorada con 5 estrellas sobre 5

Excellent!

Excellent staff, good boat (Alya) and overall a great experience.

The staff were attentive, helpful, informative. The small environment (15 passengers + 14 crew) was ideal for the vessel (the rooms were larger than many cruise liners we have been on) .
At the margin we should have done more research on the itinerary as we would have liked to see turtles in the wild (schedules took priority) but got to see them in captivity.

14 de abril de 2026
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Respuesta de Galapagos Travel Center

Hi Pradeep!

Thank you so much for your feedback! We’re happy to know you enjoyed your experience on board and appreciated the care and attention from the crew.

We also truly appreciate your valuable insight regarding the itinerary. While some wildlife encounters, such as giant tortoises in protected reserves, are designed to support their preservation and care, the Galapagos also offers many spontaneous encounters with its extraordinary wildlife throughout each journey. Every itinerary brings its own unique surprises.

Thank you for taking the time to share your experience with us.

Warm regards,
Galapagos Travel Center Team

Valorada con 5 estrellas sobre 5

Great customer service!

Lorena promptly and patiently answered every question we had! The cruise was a wonderful experience, and we had all the info we needed in advance. They even notified us when an airport closure would impact our our flight (before the airline notified us). I'd highly recommend booking through this company!

20 de abril de 2026
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Respuesta de Galapagos Travel Center

Hi Becca!

Thank you so much for your feedback! We’re glad to know you felt supported and well prepared every step of the way.

We truly appreciate your words about Lorena and our team’s dedication to keeping every detail on track.

Thank you very much for your recommendation, we truly value it.

Warm regards,
Galapagos Travel Center Team

Valorada con 4 estrellas sobre 5

Good budget cruise experience

Cruise was excellent - friendly staff and knowledgeable guide. Great food and comfortable cabin with ac and good shower. A good variety of activities. Having to pay for snorkel equipment hire and bus ride from airport seemed unnecessary given how much this cruise costs!
Travel agency were helpful and sorted everything out but there was a little delay at times. Overall though would recommend.

14 de abril de 2026
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Respuesta de Galapagos Travel Center

Hi Liz!

Thank you very much for your kind feedback. We’re delighted to hear that you enjoyed your experience in Galapagos.

We also truly appreciate your comments regarding the snorkel equipment and airport transfer. While most cruises do include these services, there are a few exceptions among midrange and budget options where they may not be included.

We sincerely apologize for any inconvenience caused and will be reinforcing with our team the importance of communicating all inclusions and any additional costs clearly in advance.

Your feedback is very valuable and helps us continue improving our service.

It was a great pleasure to be part of your trip!

Warm regards,
Galápagos Travel Center Team

Valorada con 5 estrellas sobre 5

A perfect trip organised perfectly.

What more could you ask of a travel advisor? Gabriela gave us good suggestions and advice. She was prompt and friendly in all our communications, never showed frustration with our dithering or weird requests, bless her.
The printed itinerary was great, travel hints were really good, all our connections worked and there was always a friendly person there to collect us as promised.
The tours Gabriela suggested in the Amazon (Sani Lodge) and Galapagos (Treasure of Galapagos) way exceeded our expectations.
And when illness intervened at one stage, Gabriela was there to support and give advice.
I do not hesitate in suggesting Gabriela and GTC as Ecuadorian tour advisors.

21 de febrero de 2026
Opinión espontánea
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Respuesta de Galapagos Travel Center

Hi Mike!

Thank you so much for your thoughtful feedback! We’re really happy to hear your trip turned out just as you had hoped and that everything was well coordinated throughout.

It’s wonderful to know you enjoyed both the Amazon and Galapagos experiences, and we truly appreciate your kind words about Gabriela and the support provided along the way. We hope everything is going well!

Your recommendation is greatly appreciated, thank you.

Warm regards,
Galapagos Travel Center Team

Valorada con 5 estrellas sobre 5

All went smoothly for my adult…

All went smoothly for my adult children. They loved their time in the Galápagos Islands .

1 de abril de 2026
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Respuesta de Galapagos Travel Center

Hi Joan!

Thank you for your feedback! It means a lot to us to know everything went as planned and that the experience was so enjoyable for your family.

Best wishes,
Galapagos Travel Center Team

Valorada con 5 estrellas sobre 5

Our agent Diana Endara was awesome

Our agent Diana Endara was awesome! She was very responsive with all of my questions and concerns. The trip she planned to the Galapagos for my family was seamless - every step of the way we were met with competent drivers and guides. Diana also helped us to choose the cruise and hotels that were just right for us.

24 de marzo de 2026
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Respuesta de Galapagos Travel Center

Hi Laura!

Thanks for your feedback. We’re so happy to hear your family had a smooth and well organized experience in Galapagos.

Diana truly cares about finding the right fit for each trip and making everything feel seamless from start to finish.

Thank you for choosing us for this adventure.

All the best,
Galapagos Travel Center Team

Valorada con 5 estrellas sobre 5

Satisfied

Giselle was always eager to help and fast to respond.

13 de marzo de 2026
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Respuesta de Galapagos Travel Center

Thanks for your words. We are proud to have people as committed as Giselle on our team so that you can have such a hassle-free and a memorable trip!

Thank you for choosing us!

Warm regards,
Galapagos Travel Center Team

Valorada con 5 estrellas sobre 5

Our trip to the Galápagos Islands was…

Our trip to the Galápagos Islands was truly magical! Every day was an adventure. We loved the speedboats, yachts and sailboat trips to the different islands, and every guide was knowledgeable, enthusiastic and fun. Every day tour was on time and some days the tour guides added on extra stops, helping us create even more special memories. Thank you for setting up this once-in-a-lifetime trip.

18 de marzo de 2026
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Respuesta de Galapagos Travel Center

Hi Barb and Justin!

Thank you so much for your feedback! We’re so happy to hear your Galapagos trip was such an adventurous experience.

It’s great to know you enjoyed the variety of excursions and that our guides helped make each day extra special, they always strive to create memorable moments for our guests.

Warm regards,
Galapagos Travel Center Team

Valorada con 5 estrellas sobre 5

It was just great

It was just great, food, guide, adventures All terrific!!

18 de marzo de 2026
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Respuesta de Galapagos Travel Center

Hi Linda!

We're so happy to hear that everything was excellent, and we truly appreciate you choosing GalapagosIslands.com to be part of your trip.

Thank you for your feedback.

Warm regards,
Galapagos Travel Center Team

Valorada con 5 estrellas sobre 5

A stress-free booking making the trip a…

A stress-free booking making the trip a stress-free adventure. This was the first time I took a cruise. I figured the best way to see the beautiful Galapagos Islands was to cruise around them but
without the cruise crowds. Fortunately, Galapagos caters to small groups due to their strict conservation, protection of the wildlife, and their environment. Right up my alley. Thank you Fatima for advising me on how best to make my vacation to these amazing islands as memorable it can be. I started off with a packed and informative tour of Ecuador's capital, Quito by my personal tour guide, Rocco. I gazed at the beautiful churches, municipal buildings, and experienced the charm of old town. The tour of the Middle of the World was experience in itself. Rocco was very patient and insisted on getting me a raincoat during a warm downpour. I had a great lunch experiencing samples of Ecuadorian food. I got to the airport without issue to continue on to the Galapagos Islands. The staff/guides of the Solaris did an excellent job. The staff and chefs were focused on details of the day-to-day happenings on the yacht while Fabricio, our guide, was very knowledgeable with a friendly personality and charming wit. I was amazed that he knew as much as he did for only being a guide for a short period of time. His teammates where so helpful, getting us to the next event on this educational but fun filled adventure. The surprise at the end just added to a trip that will be long remembered in a very positive way. One tiny thing, could you soften the butter? Soft butter is easier to spread on those delicious breads and breakfast meals.

5 de marzo de 2026
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Respuesta de Galapagos Travel Center

Hi Christina!

Thank you so much for sharing your experience! We’re so happy to hear your trip was so smooth and everything you hoped for.

Fatima, Rocco, and the entire Solaris team will be delighted to read your kind words. They always strive to provide the best possible service to our guests and create truly memorable experiences.

It was a great pleasure to having you here!

Best wishes,
Galapagos Travel Center Team

Valorada con 5 estrellas sobre 5

Galapagos Travel Center, Gabriela was great

Gabriela was wonderful to work with. She was quick to respond to any question I had. It was white glove service, we were met at the airport and delivered to our hotel, and it just continued thru the entire trip. Very happy with the service.

6 de marzo de 2026
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Respuesta de Galapagos Travel Center

Hi Terry!

Thanks for your feedback! We’re really happy to hear everything went smoothly from the moment you arrived and throughout the entire trip.

Gabriela will be so happy to hear this, she truly cares about making every step easy and enjoyable. We’re also glad you felt well taken care of the whole way.

It was a pleasure helping you.

Warm regards,
Galapagos Travel Center Team

Valorada con 5 estrellas sobre 5

Great experience overall!

Great experience overall. Initially, Fatima was a bit difficult to understand with English as a second language, but we got thru it just fine. Texting and email were the preferred contact route anyway.
The trip was precisely planned and execution was terrific. All promised details were fulfilled and the Angel yacht was fantastic! We would 100% use this agency again for travel to Galapagos.

2 de marzo de 2026
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Respuesta de Galapagos Travel Center

Hi Darron and Sandy!

Thank you so much for your kind words! We’re so happy to hear that you had a great experience and that everything went according to plan and that you enjoyed your time aboard the Angel Yacht.

We also appreciate your patience with our team, we like to think a little accent is part of the charm 😊 but we’re very glad communication flowed well in the end.

It truly means a lot to us that you would choose to travel with us again. We’ll be more than happy to assist you on your next Galapagos adventure!

Warm regards,
Galapagos Travel Center Team

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