Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered a Piste Adventure Jersey in wine and was very pleased with the quality. So pleased in fact that I've now got a second in green. These are very well made, extremely comfortable, the material... Ver más

Valorada con 5 estrellas sobre 5

Fantastic Service! Ordered a Sentinel Foul Weather jersey on Friday afternoon; it was waiting for me when I got home from my spin on Saturday (actually ended up cycling past Galibier unit when I was... Ver más

Valorada con 5 estrellas sobre 5

Really good quality Ardennes Merino Gravel Jersey, at a reasonable price. Comfortable, after two rides so far, not too clingy, and not yet smelly thanks to the Merino in the material blend. Nice atten... Ver más

Valorada con 2 estrellas sobre 5

Ordered a pair of cycling gloves on Nov 18th. My money was deducted, and received an email saying they ship twice a day 6 days a week using “National Postal Services” (whatever that means). As of toda... Ver más

4,4

Excelente

TrustScore: 4.5 sobre 5

75 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,4

Todas las opiniones

(75)

6 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent all round

I ordered a Piste Adventure Jersey in wine and was very pleased with the quality. So pleased in fact that I've now got a second in green. These are very well made, extremely comfortable, the material wicks well and the fit is exceptional. Customer service of the highest calibre as well. I now won't need to go anywhere else for my cycling apparel. Thank you Galibier.

19 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have purchased a number of items now

I have purchased a number of items now, latest being another pair of bib shorts. The clothing is exceptional quality, packaging is excellent and the customer service is first class - value added freebies and a personal message from the team with every offer I have made. A very happy customer here and highly recommend.

12 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Crazy bang for a buck

So I ordered a few items from Galibier last week: Bib, Jersey, Base, Jacket, etc. It arrived 7 days later at my place in Germany with good packaging. If DHL wasn’t terrible at the moment, it probably would have arrived earlier… I spend tons of money for cycling and usually buy Assos, Ryzon or Rapha… the quality of the Galibier items match the quality of those mentioned above pretty easily. The fit from the sizing chart is quite accurate, so I don‘t need to return anything. I can’t say anything about the longevity of the clothes yet…
To put it in a nutshell: Very decent quality for a third of the price of other premium brands. Very nice! Thanks a lot to the Galibier Team! (And thanks for the socks for free! Very cool of you guys)

25 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent experience with this company

I bought Barrier Deep Winter cycling gloves. Although not quite winter yet and therefore still to be put to the full test, so far, I am very pleased with them. Well made, very warm, an excellent price in comparison to other brands and delivery took only a couple of days. So all very good.

1 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great quality excellent customer service

Ordered a cycling top which arrived promptly and the product was great quality. Excellent customer service, I have just ordered more gear based on this purchase. As I am 6'3 and 16 stone I struggle to get the right fit as most companies seem to be based on 5'8 65Kilo cyclists, refreshing to get good gear that fits, well done.

27 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good quality kit

Very happy with all my purchases from Galibier.cc, really good value and quality kit. Also Customer service is great.
Will keep using them for future purchases.

25 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product, top service

Really good quality Ardennes Merino Gravel Jersey, at a reasonable price. Comfortable, after two rides so far, not too clingy, and not yet smelly thanks to the Merino in the material blend. Nice attention to detail with the old school stitched-on but unobtrusive badge on the sleeve. Excellent price, nicely packaged, with a personal note and snood from the company. Highly recommended all round.

20 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Pleasantly impressed

I’ve ordered some cycling kit recently and everything I’ve received I’ve been really happy with. The quality seems really good and at excellent value. Really happy.

18 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Honestly, these guys are fantastic

Honestly, this brand are incredible. I ordered some bib shorts late on a Monday evening (bank holiday too) and they arrived by Wednesday morning! I left a note on the order saying I really needed them by Thursday and they clearly went the extra mile to ensure I had them. Will definitely be using them again!

28 de mayo de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Grand Tour gilet

Received my Grand Tour gilet and it’s really as good a the bigger brands such as Castelli Endurance and at a fraction of the price.
The service and help from the team at Galibier is second to none. They also sent me a free set of gloves very generous.
I have other pieces of Galibier kit and it’s all very well made and is serving me well in all weathers.
It’s so good to see such excellent customer service from a team that goes the extra mile to please its customers.
My advice is to try their products you won’t be disappointed
Well done Galibier

29 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Deep Winter gloves

I have bought a number of items from Galibier now and have nothing but praise. These gloves are superb quality - and the small touches on the care label (warm hands warm heart you are amazing) are lovely.
Great company to deal with.

13 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I had a unsavoury reply from Galibier

I had a reply (after I should add many attempts to seek help) from Galibier and approximately 12 months from first communication,stating that I demanded a free replacement zip. What a falsehood !!
Old E mails show Aug 2023 communication, and I have a letter from Susanne telling me that my jersey was 2yrs old and informed me that I would be charged, and I was very happy with this.
So this is utterly false !! I liked my cycling jersey so much in terms of fit and weather proof that I wanted to offer them first dibs at replacing the zip
1.Because their web site claimed this was a service offered
2. I wanted it done properly with an OEM Vs generic zip.
Money was NOT an issue.
I have been on the GMC registration for 40 years with NO PROBITY issues so I take great offence at this accusation.
Maleficient company who may be struggling ?
Dr.G McV

17 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Thermal Gloves that are far from Thermal

Bought "thermal" gloves as winter was coming on. Thermal they ain't. Supposed to be good for down to -3*. Was out today at 6* and my fingers were cold when I came back after 40 mins. Because they look like the gloves I was replacing, I previously mistakenly wore a Galibier glove on one hand and my old glove on the other. This was at -3*. The fingers n my Galibier glove were so cold they hurt but were bearable in my old glove. Reported this to Galibier. Silence. Hence leaving a review.
P.S. Their overshoes aren't fully waterproof either.

6 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor customer service

The customer service from this company is appalling. I ordered an item, which was straight forward, until I noticed the address was incorrect. I instantly emailed them to change the address, no reply, emailed again no reply. No sign of parcel although had email to say it had been sent.6days later still no response, so raised a dispute with PayPal and reordered. 5 more days later after receiving 2nd order, still no sign of first order, had an email from Myles who basically told me he was a small family run business who was not impressed with my PayPal dispute, and told me don’t order from us again! How rude. I did suggest that if he didn’t want complaints then respond to queries. To say it bluntly, I definitely won’t be ordering from them again! I’m shocked it’s still a functioning company after reading the above reviews.

21 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

First garment

Purchased my first garment from this company (Grand tour jacket) and it is fantastic. Warm, comfortable and excellent pockets. The Heather is a great colour and there was a pleasant surprise addition in the package. Would certainly recommend.

1 de octubre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

I'm unfortunately one of the many…

I'm unfortunately one of the many customers that purchased a few items from them and have been really happy but had a bad experience and been met with poor customer service ..... boy do they not like anyone complaining.... or have an issue with a garment.

I'm also a bit annoyed I left good reviews in past but after being let down I left a 3 star review and they took it down . That's why I dropped this another star.

Will I buy from them again...... yeh I probably will because the quality of my other stuff is spot on and money very reasonable but for goodness sake don't bother ever complaining

14 de septiembre de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Gaining customers is one thing, keeping them is another

I’ve bought hundreds of pounds of gear from Galibier and have advocated for them to friends and fellow cyclists. No longer. They fulfil orders brilliantly but put the hands over their ears when it comes to unexpected faults and breakdowns in their gear. Symptoms of a business that is struggling to cope with early, well-earned, success or is starting, like so many companies , to believe it’s own bs rather than well-intentioned customer feedback. What a shame.

8 de agosto de 2024
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más