So pleased with my rattan garden furniture set, easy transaction and delivered with no problems, really good quality for the money!
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Consulta las opiniones de los clientes
I emailed them as soon as we unpacked it all because of a couple of defective cushions. emailed again and again reporting the problem but after 16 days have not even got an acknowledgement for... Ver más
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I have just received excellent aftersales customer service. When the piston on my reclining garden chair seized up well beyond the warranty period the team found me a replacement. This might not soun... Ver más
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I ordered 2 rattan rocking recliners with table unfortunately they were a pre order which I never realised would take longer to deliver ( my fault ) when I called , I was informed pre orders take a l... Ver más
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Información sobre la empresa
Escrito por la empresa
Garden Centre Shopping is a luxury weatherproof rattan garden furniture retailer based in the UK. We're based at a family run garden centre in Leicestershire, called Sapcote Garden Centre, in business for over 23 years serving 2 million+ customers in store and online. Dedicated to our customer service, we always aim to go the extra mile, leaving you more than satisfied with both the quality of our products, and the attentive nature of our staff. Please feel free to contact us with any questions you may have, we will always be happy to help, both before, during, and after your purchase. No matter how long it is since you ordered from us, we're here to help you. Our outdoor furniture range includes reclining rattan chairs, bistro sets, garden sofa sets, sofa dining sets, and traditional rattan dining sets.
Información de contacto
Sapcote Garden Centre, Hinckley road, Leicester, Reino Unido
- 01455274748
- sales@gardencentreshopping.co.uk
- gardencentreshopping.co.uk
4,7
Excelente
65 opiniones
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Furniture dong well
Furniture dong well. I was happy with the service provided. Would certainly recommend to my friends.
1 de marzo de 2018
Opinión espontánea
Respuesta de Garden Centre Shopping
Thanks for the feedback Bruce, we really appreciate it. Enjoy your Winawood furniture!
No Maintenance ? No, High Maintenance, YES!
This love seat was sold as no maintenance, we have had it for around a year, and The Winawood love seat has been anything but
"No Maintenance". It has discoloured and spots have appeared, and despite cleaning it with soap and water, it remains the same.
We have contacted them, and received a pithy response, and we are disappointed. We have included response verbatim and pictures.
Very disappointed
Hi Alan,
"Thanks for the pictures.
The main dirt is getting stuck in the grain effect of the Winawood.
This will happen as dirty over time gets into all nooks and crannies.
It does not need removing and doesn't affect the durability of the product.
If you wish to remove it and scrubbing hasn't worked, I would suggest either pressure washing but not standing to close of this could damage the bench, or sand the main areas with a fine sandpaper.
On some of the images there looks like some grey spots.
I've uncertain as to what these are, as we've not seen this happen before?
My only thought is it's some sort of mould growing on the bench.
I don't think it is the bench material as it doesn't appear to be all over the bench.
Does it seem to be spreading from one of the legs outwards?
We don't recommend using any chemicals on Winawood, so to remove this I would recommend the same options as with the dirt.
All the best"
Garden Centre Shopping Sales Team
01455 274748
Not the best of responses, as the item is not fit for purpose, and is anything but "No Maintenance!
23 de febrero de 2018
Opinión espontánea
Respuesta de Garden Centre Shopping
Thanks for the feedback Alan, we appreciate you may be frustrated with having to clear the dirt from your bench.
The no maintenance actually refers to the difference between owning a wooden bench, which requires a lot more maintenance to stop it rotting and eventually breaking down completely.
We didn't receive a response to our email, but if you care to we will be happy to continue working with you to try and resolve the dirt issue.
Like we mentioned above this isn't a problem that we've had with any of the other thousands of benches we have sold, and so we're definitely interested in hearing more about it.
Wishing you well.
Garden Centre Shopping
Excellent 2 seater Winawood bench
Excellent 2 seater Winawood bench. No more maintenance.
31 de enero de 2018
Opinión espontánea
Respuesta de Garden Centre Shopping
Glad to hear it Steve, we would love to see a picture if you have one! Email it to sales@gardencentreshopping.co.uk
I am thoroughly enjoying my new …
I am thoroughly enjoying my new Winawood bench, and I hope it lasts as long as it's supposed to!
5 de octubre de 2017
Opinión espontánea
Respuesta de Garden Centre Shopping
Thanks Chris, we're glad you're enjoying it!
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