Don’t waste your time. I was promised a 25€ gift card for a review, but after jumping through all the hoops, Gartner denied the reward. To make matters worse, you cannot delete your own account. I’ve... Ver más
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Consulta las opiniones de los clientes
Absolutely impossible to contact anyone for support. No help center, no chat function, emails are just ignored, all phone numbers are just mailboxes through which of course no one calls you back. I'v... Ver más
If you appear to write some objective comment: like product X has problems A ; B ; C. Gartner will refuse your comment, saying "it appears that you criticize vendor Y" ... hell no, I was trying to pr... Ver más
Gartner has the best place for business names and domain, adverts can be place and go a long way.
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There is no 'Delete account' option
Don’t waste your time. I was promised a 25€ gift card for a review, but after jumping through all the hoops, Gartner denied the reward. To make matters worse, you cannot delete your own account. I’ve had to send multiple emails, and they claim the deletion "process" takes 2–3 weeks. This level of friction for a simple data request is unacceptable. Highly unprofessional and shady.
Matthew from event sales cold calling…
Matthew from event sales cold calling me, misuse of my data.
Punkte werden nichtgutgeschrieben
Punkte werden nichtgutgeschrieben, vorsicht!
COMPLETE SCAM
COMPLETE SCAM, worst customer service I have ever experienced from a staff named andreaisabel gonzalezrivas.
This is ridiculous and the company is a complete scam
Inexistent support
Absolutely impossible to contact anyone for support. No help center, no chat function, emails are just ignored, all phone numbers are just mailboxes through which of course no one calls you back. I've never seen anything like this before.
Our company has been trying to reach them for 1.5 months to add more listing categories to our vendor profile, because right now it looks like we don't have some features that we actually do have, which is incorrect and damaging our business. We are a small company and need to stand out among our competitors in order to grow.
Disappointed – No Support or Response
Like many others here, I’m disappointed with the experience. I submitted genuine reviews and even included screenshots to prove I actually use the software I was reviewing.
Unfortunately, there’s no active support email(even though they have one email but never got an answer), only a ticket system, and you don’t even get a reply confirmation. It feels like my time and effort were completely wasted.
Based on this experience, I won’t be using Gartner again.
Unfair and Unclear Review Removal Process
I submitted genuine reviews on Gartner Peer Insights, only to have them removed without any clear explanation. Their response was vague, claiming "guideline discrepancies" and "suspicious patterns" without specifying what was wrong. Instead of providing transparency, they simply disabled my reviews and banned my account.
This is a complete waste of users' time. If they have strict guidelines, they should at least explain the violations instead of issuing generic, copy-paste responses. Extremely disappointing experience—would not recommend trusting this platform.
lack of data analysis
disappointed to see a lack of cutting edge in innovation and technology, not pioneering as much as they say they are, share outdated statistics and repurpose old content
Just corporate synergies for executive, where everything looks wonderful
If you appear to write some objective comment: like product X has problems A ; B ; C. Gartner will refuse your comment, saying "it appears that you criticize vendor Y" ... hell no, I was trying to provide a clear experience on a product. Won't use gartner again. Won't trust them either.
SCAM - Avoid. Not Trustworthy
As all the other reviews state, this is just a scam, they ask you to write reviews, you spend lots of time, then they block you from logging in so the reviews are not published, just a typical scam, not to be trusted.
AIOps
Ethical verification protocols are essential for ensuring fair, accurate, and transparent chatbot interactions. They help to mitigate biases and inc. in chatbot responses, building trust between humans/chatbots.
They don't publish reviews
I was promised a gift card by writing a review for a company. I went through the time and effort to write a thorough review, for a company which I use every day. Gartner said that because I don't have any news articles about me, they can't publish my review. What a load of rubbish. Avoid this scam website.
The approval or reviews is very hit-and-miss
They rejected my review for the design software I'm using every day as part of my Senior Product Manager job at one of the most well-known consumer brands in the UK. Their reasoning was that using the software may not be relevant to my role, and that lack of trust doesn't feel good when I think about the value exchange at play here. If I were you, I would consider whether spending the time and effort to write the reviews is worth your while as the promised incentives are often withheld without any real justification - it's not the first time they rejected my review without a proper explanation.
They do everything they can to reject…
They do everything they can to reject your reward.
Gartner has the best place for business…
Gartner has the best place for business names and domain, adverts can be place and go a long way.
Best IT company in the world
I have wasted a lot of time doing the…
I have wasted a lot of time doing the reviews and giving my opinion on programs that I use daily at work, but after a month of waiting and having asked for an answer on the matter, they reply me, that according to their evaluations, My reviews don’t respect their standards.
Which is not acceptable because these are the same reviews that I’ve done on other sites like gartner and that have always been approved. They also rewarded my referrals for reviewing programs they never used.
Referral program
I was participating on gartner referral program, where they offer me 5$ for each review approved my referrals submit (the email Gartner sent has the message "Receive a $5 gift card for every approved review your referrals submit.").
However, I just received the gift card for the first review. The company is giving me only one gift card. I tried to contact them a lot of times, but they are not replying me.
Received an email from them to post…
Received an email from them to post reviews for gift cards....did 10 of them. NO gift cards...NO response to multiple emails...fraud just like Capterra theother company they own.
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