Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

3 year old Gasland electric oven has a faulty led display. These ovens should last 10 years. Gasland customer service has no Australian contact number, only overseas support people, only contac... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

This website is a complete fraud. We ordered a gas stove and filled in the address to Sweden, 100% correct. The money was withdrawn from my account and the package was intentionally shipped to Den... Ver más

Valorada con 1 estrellas sobre 5

I bought 4 gasland on demand water heaters 2 months ago because of the reviews I watched on Youtube. I GOT HOODWINKED. The product is absolute garbage and the customer service nonexistent. So far i... Ver más

Valorada con 1 estrellas sobre 5

Habe mir eine Dunstabzugshaube gekauft die leider nicht in meine Küche passt, wollte das gute Stück retoure schicken aber da habe ich den Plan ohne Gasland gemacht. Ganze 5! emails habe ich an deren K... Ver más

Información sobre la empresa

  1. Tienda de electrodomésticos

Escrito por la empresa

Shop online for all kitchen and outdoor improvement needs: cooktops, ovens, microwaves, gas ranges, propane water heaters, and more on Gasland Appliance.


Información de contacto

1,6

Muy malo

TrustScore: 1.5 sobre 5

27 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,6

Todas las opiniones

(27)

5 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Terrible after sale service

Ordered product and tracked package for 13days while sitting at airport with the courier Amerex when queried, Gasland replied just wait longer. Won't purchase again thru them.

18 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

3 year old Gasland electric oven has a…

3 year old Gasland electric oven has a faulty led display.
These ovens should last 10 years.
Gasland customer service has no Australian contact number, only overseas support people, only contactable by email.
They won't supply parts to fix either under warranty or just to buy the new part.
These fools at Gasland don't understand the Australian consumer law.A product like an oven should have a serviceable life of more than 10 years
I have contacted The NSW Office of Fair Trading and awaiting their response.

2 de marzo de 2024
Opinión espontánea
Logotipo de GASLAND chef

Respuesta de GASLAND chef

Hi there, we are sorry for this unexpected situation. The Oven product line withdrawn from Australian market for years, it is hard to have the local Oven engineer to fix it for you. And our customer service team will follow up your case and help you to figure it out.

Valorada con 2 estrellas sobre 5

lovely hob

lovely hob, then I dropped a pan holder while cleaning and it shattered. Tried customer service who are useless. No spare parts available at all, but I could buy a whole new hob for a discount, no thank you.
don't bother

22 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Gasland Chef 24 inch 1.6 cu. ft. 1500 watts

I purchased a Gasland Chef Microwave/Convection oven a little over a year ago. I agree with all customers that complained about the Customer Service. Unless things improved later into 2023, the service is definitely subpar if they even have such a service. I sent a simple email, will be a year ago this coming 28 Jan 2024, just asking about the warranty process and never received a response back. I was trying to see if I could register online or even extend my warranty due to the cost of the unit I purchased. Currently the oven control panel display is intermitting (comes and goes when feels like it). Maybe I received the one low quality oven off the assembly line, but to be having issues after 1 year, is not worth the $1,400 price we paid. I would not recommend the Gasland Chef 24 inch 1.6 CU FT 1000 or 1500 watts microwave / convection oven. The turntable operation is also corky. If don't rotate the table so it contacts the gear, the plate will not rotate went microwaving. Also, if you like microwave popcorn, this is definitely not the oven to have. I am not sure how the waves are focused in this oven, but it will barely pop half the bag before it starts to burn the popcorn. It re-heats, warms, bake, and roasts well. However, to be 1000 to 1500 watts it takes longer that the conventional whirlpool microwave I replaced. Again, this may be a great a company, and great brand, but based my experience and the performance of this oven, I will never purchase or order Gasland products again. I will stick with GE or Whirlpool, I at least got 10 years of use from my Whirlpool microwave.

1 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst Customer Service

Purchased the Gasland Chef Pro 30in. stainless steel cooktop with the griddle in December 2022 for my wife's Christmas gift. Unboxed and installed the cooktop and found two of the knobs damaged and scratched. They looked like they'd been dropped on a concrete surface and kicked around a bit. Immediately made a warranty request where it was 8 months before we received 2 replacement knobs. Unboxed them and brought them to the stove only to find they're not the right size. I reached out to the warranty department again and they said I should just use them. It's so sad to have a beautiful product at an amazing value with the worst customer service. I even warned them I was going to give them bad publicity. Almost one year later and still unresolved.

1 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

scalding and freezing and leaks

scalding and freezing and leaks
I was just trying to use this out door shower and burned my leg and foot!
I hired a contractor to install this. He informed me that several parts needed to be purchased to set it up. He set it up, now beautifully installed, but the water is either Burning hot or freezing cold. And when the shower water controller is shut off it continues to dribble water without stop.he was able to get it barely tolerable for a shower, but as soon as I tried to adjust it using the hot and cold knobs on the front it would shut off when I tried to make it cooler, or be totally burning hot!!!

14 de agosto de 2023
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más