GatewayAPI Opiniones 

21
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

★★★★★ We have had a very good experience with GatewayAPI. The service has been reliable, the API was straightforward to integrate into our own application, and the documentation is clear and easy t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Vi har igennem de sidste 10 år anvendt mange forskellige udbydere og typer af SMS gateways og services fra Link mobility, twilio, sinch, messagebird og mange andre. Efter 7 måneder, hvor vi har afp... Ver más

Valorada con 5 estrellas sobre 5

Last year, I was looking for an affordable SMS provider with a fast and functional API for my web applications. GatewayAPI is such a provider; you only pay for what you use, and their dashboard makes... Ver más

Valorada con 1 estrellas sobre 5

They rejected 2 legitimate URLs including my own domain, which has been linked to a live website for over a year. They even rejected the official WhatsApp URL. Customer support acted more like polic... Ver más

Información sobre la empresa

  1. Compañía de software

Escrito por la empresa

Vi stræber efter at levere de bedst mulige SMS-services til vores kunder verden over til den bedst mulige pris. Alt sammen fra vores tre kontorer i Danmark. GatewayAPI ejes og drives af ONLINECITY.IO, som siden 1999 har skubbet grænserne for avancerede, men brugervenlige platforme.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

21 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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No ha contestado las opiniones negativas

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4,2

Todas las opiniones

(21)

11 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

★★★★★

★★★★★

We have had a very good experience with GatewayAPI. The service has been reliable, the API was straightforward to integrate into our own application, and the documentation is clear and easy to follow. So far, everything has worked as expected and we haven’t run into any significant issues. Definitely recommended for anyone looking for a simple and dependable SMS API solution.

14 de septiembre de 2026
Opinión espontánea
Logotipo de GatewayAPI

Respuesta de GatewayAPI

Thanks a lot for the great feedback! It’s awesome to hear that our API and documentation made integration smooth for your team. Keeping things simple and reliable is what we’re all about, so we really appreciate the recommendation!

Valorada con 5 estrellas sobre 5

Slick and professional sign-up…

Slick and professional sign-up experience! Good support!

10 de septiembre de 2026
Opinión espontánea
Logotipo de GatewayAPI

Respuesta de GatewayAPI

Thank you for the review! We're glad your sign-up experience was smooth and that our support team hit the mark. Don't hesitate to reach out if you need assistance in the future!

Valorada con 5 estrellas sobre 5

This help of GatewayAPI concern a…

This help of GatewayAPI concern a couple blockes from my acount where solved and aswerd immidiatly

19 de agosto de 2026
Opinión espontánea
Logotipo de GatewayAPI

Respuesta de GatewayAPI

Thank you for the review! We know uninterrupted service is key, so we’re glad your account was sorted out immediately. Always here if you need anything else!

Valorada con 5 estrellas sobre 5

Reliable

Reliable, fairly priced, EXCELLENT support! I've been using them since 2018, and hope to continue using them for many more years!

19 de agosto de 2026
Opinión espontánea
Logotipo de GatewayAPI

Respuesta de GatewayAPI

We really appreciate you taking the time to give us feedback! A long-standing relationship of 8 years is something we truly value.

Our support team works hard to be fast, friendly and reliable, so your feedback is really rewarding!

Valorada con 5 estrellas sobre 5

Gateway API

I tried to get going with sinch and twilio. It was kind of hard to get going with them, especially for using alphanumeric sender ID or to even get good responses from support. I dont honestly know the reason, other than I am too small a fish.

So I ended up trying GatewayAPI. and what a blast it have been. From being greeted in a way that made me sure there was a red runner and a glass of bubles waiting for me, only to realize I was at home, in front of the laptop. Anyways.. After talking to them with all of my bizzare questions, and getting them answered, no later than 10 minutes after i had signed up & onboarded, I had already set up and integrated the sms to my custom built CRM and booking system, working flawlessly through API.

You made me loyal to the bone, and I will exclusively use them for everything going forward (unless restrictions on a project prohibits me), because if their other systems/services are as pleasant to use as the sms gateways are, I am happy.

9 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent and fast support!

Last year, I was looking for an affordable SMS provider with a fast and functional API for my web applications. GatewayAPI is such a provider; you only pay for what you use, and their dashboard makes it easy to check how much credit is needed for different countries. Another advantage of GatewayAPI is that they're based in Europe (Denmark). This means that as a Dutch customer, I usually get an immediate answer to my questions. Their team is incredibly helpful, even for customers who rarely use their services.

23 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rejecting legit URL

They rejected 2 legitimate URLs including my own domain, which has been linked to a live website for over a year.
They even rejected the official WhatsApp URL.
Customer support acted more like police than support. They would rather lose you as a customer than try to find a solution.

16 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rejecting URL of legit businesses…

Rejecting URL of legit businesses without any explanation. They send you a link to a generic page without any explanation. I do not recommend, they lose your time.

12 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not serious

Not serious - stay away.
There is lots of other companyes provides same service. Agents in chat is more police than service staff.

16.09: Written on psedonym - Trustpilot can get name and order number from me, if needed. Support is a tragedy.

2 de julio de 2024
Opinión espontánea
Logotipo de GatewayAPI

Respuesta de GatewayAPI

Hi Geir,

We couldn't locate your name in our support system. Could you please provide the name of the person you spoke with and the issue that led to your frustration?

Valorada con 5 estrellas sobre 5

Effektivt værktøj til kontakt med medlemmer

GatewayAPI har spillet en afgørende rolle i vores evne til at kommunikere effektivt med vores medlemmer og sikre en smidig drift af vores arrangementer og aktiviteter.
Jeg vil uden tøven anbefale GatewayAPI til enhver organisation, der har brug for en pålidelig SMS-kommunikationsløsning.

28 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Phishing og SPAM

Jeg modtager phishing sms'er fra dette firma. De har tilsyneladende ikke gjort noget for at forhindre skurke i at misbruge deres tjenester. Man kan heller ikke komme i kontakt med dem pr email, for sådan noget har de åbenbart ikke noget af.

18 de mayo de 2023
Opinión espontánea
Logotipo de GatewayAPI

Respuesta de GatewayAPI

Hej Jesper,

Vi tager sikkerhed meget alvorligt og arbejder konstant for at forhindre og bekæmpe phishing- og spam-angreb. Vi har flere sikkerhedsfiltre og -mekanismer på plads for at forhindre misbrug af vores tjenester.

Vi vil meget gerne hjælpe med at undersøge og løse denne situation for dig. For at vi kan gøre dette, vil vi bede dig kontakte os på support@gatewayapi.com og oplyse dit telefonnummer og e-mail, så vi kan se nærmere på det.

Du nævner, at du har forsøgt at kontakte os via e-mail uden held. Det beklager vi meget. Kan du venligst oplyse hvilken e-mailadresse du har sendt din henvendelse fra og til, så vi kan undersøge dette nærmere?

Vi ser frem til at høre fra dig.

Venlig hilsen
GatewayAPI
support@gatewayapi.com

Valorada con 1 estrellas sobre 5

They're rejecting a legit business…

They're rejecting a legit business without any explanation. I'd rather use my own phone than their service which is completely unprofessional and unfriendly. I hope they'll go bankrupt with this attitude.

2 de febrero de 2022
Opinión espontánea
Logotipo de GatewayAPI

Respuesta de GatewayAPI

Dear Alex,

We are sorry you had a bad experience using our platform. I have tried looking through our system for any dialogue we have had with you, but I could not find any information indicating we have been in contact.

I can see that you requested for a link to be whitelisted and this had been denied. We are under strict guidelines when it comes to approving links since they have historically been an easy way to get personal data from end users. When different links on a website are not working that is usually an indicator of a website that might redirect to another site after approval, which increases the risk of said link.

We are more than happy to engage in dialogue to have the issue resolved and will respond in the chat within 30 seconds or via e-mail as soon as possible: support@gatewayapi.com.

I hope we can help you with your business case and I apologize for the inconvenience this has caused you.

Sincerely yours,
The GatewayAPI Team

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