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2,8

Medio

TrustScore: 3 sobre 5

3 opiniones

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4 estrellas
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2,8

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3 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Terrible workmanship do not hire…

At no point in quoting for prework discussion is payment requested up front, They will not start work until payment is made.
They quoted works were never completed. They only did 1 or 2 items from the list.
The cleaners left almost instantly after we left while they were still going.
They did not turn up on the day requested they turned up the day after.
They ghost you after the "clean." We are furious that we had to spend extra $$ to get the finished.

27 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

⭐ One Star

⭐ One Star – Do Not Recommend
I am extremely disappointed with the service provided by GBC Cleaning.
From the outset, I was pressured and harassed for full upfront payment, which I paid in good faith. Despite this, the work was not completed.
Following their work, my property has suffered significant damage. The walls were damaged to the point that they cannot be repaired and now require full relining with plaster, as confirmed after obtaining independent quotes and assessment by another professional cleaner.
In addition, the carpets were over-saturated with water, resulting in a persistent damp and mouldy smell throughout the property. This required additional professional cleaning to attempt to rectify.
As a direct result of GBC Cleaning’s actions, I am now facing repair and rectification costs exceeding $10,000.
There are also serious concerns regarding their contact details. Some of the phone numbers listed on their invoice are not linked to the business at all. When contacted, the number belonged to an unrelated Pacific Island family who had no knowledge of GBC Cleaning and were unaware why their number was being used on an invoice.
To make matters worse, the company failed to complete the job, has stopped responding, and has blocked my number, leaving me with no option but to escalate the matter.
This has been an incredibly stressful and costly experience. Based on my experience, I strongly caution others against engaging GBC Cleaning.

12 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst ever cleaners

This is hands down one of the worst cleaning services I have ever dealt with. On the cleaning day, only one cleaner showed up to handle three rooms, the kitchen, and the living room, which is completely unacceptable for a “professional” company.

After arriving, they suddenly claimed that several key areas were “not included in the quote” and demanded additional payment. Even after paying extra, the cleaner failed to complete the job and left the property in a disgusting state.

Because of their poor workmanship, I was forced to pay an additional $550 to my agent to fix the mess they left behind. This company didn’t just fail to clean — they cost me more money than if I had never hired them at all.

I repeatedly called with no response. Emails only received a generic copy-paste reply saying to wait 24–48 hours to reschedule. Even after waiting, no one followed up, no one showed up, and no accountability was taken.

This company takes your money, delivers half a job, then disappears when you try to resolve the issue. Zero professionalism, zero responsibility, zero care for customers.

Avoid GBC Elite Cleaning Company at all costs.

7 de diciembre de 2025
Opinión espontánea

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