3 days in and still have not received payment for my order PRIMO-CAEF35-B6D5 tried talking to customer service multiple times and just keep getting the same canned answer. I highly doubt there's any... Ver más
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Consulta las opiniones de los clientes
Complete Scam Submitted A $84.80 Macys Card They Took My Money Almost Immediately Checked My Card Yesterday Money Gone Still Says Processing So My Money Shouldn’t Be Gone & If So Should’ve Been Paid M... Ver más
La empresa ha respondido
I found a few unused gift cards while cleaning out my apartment. I submitted one to see how it would go and ended up receiving the payout the next day. It wasn't life-changing money, but it definitely... Ver más
The payout came through, which is the most important thing. I do think communication could be improved because there were long periods where nothing seemed to be happening.... that said, i did receive... Ver más
Información sobre la empresa
Escrito por la empresa
GC Primo is an online gift card exchange platform that helps customers convert unwanted gift cards into cash through a secure and streamlined verification process. Our platform supports gift cards from many popular retailers and provides multiple payout options, including PayPal, Zelle, Bitcoin, Cash App, and bank-supported payment methods where available. At GC Primo, we focus on: Fast gift card verification Secure transaction processing Multiple payout options Transparent status tracking Dedicated customer support Our mission is simple: make selling unwanted gift cards safe, convenient, and accessible for everyone.
Información de contacto
600 Peachtree Street NE,, 30308, Atlanta , Estados Unidos
- (404) 555-3471
- support@gcprimo.com
- gcprimo.com
2,9
Medio
47 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 57% de las opiniones negativas
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Manual process system
Used them to sell a best buy gift card. I liked that they manually verified everything instead of rushing the transaction. Payment came through and I'd recommend them.
16 de junio de 2026
Opinión espontánea
Is this Justin cooper just a robot
Is this Justin cooper just a robot ? It’s a day nothing but bs! They drained the gc within a hour but have yet to receive anything! What’s more to review once the funds have been taken?
26 de junio de 2026
Opinión espontánea
TERRIBLE!
TERRIBLE!! They said it was pending for 4 days and I checked my gift card , they cleaned it out !! $125 !!! Plus never got paid ‘n SCAM SCAM SCAM!!! I am calling the gift card issuer to see who redeemed it and how I can get this company to go out of business and pay everyone they’ve scammed . They need to be reported . All they do is respond with the sane messages and never do anything about it . Sell our gift cards for their profit . I’m not going to let it go , I’m going to get to the bottom of it because I don’t want anyone rise to get scammed . DO NOT USE THIS SIGHT !
26 de junio de 2026
Opinión espontánea
Respuesta de Gcprimo
We're sorry to hear about your experience.
We've reviewed your transaction and can confirm that **your payment has been successfully completed via Cash App**.
While many transactions are completed much sooner, **some gift cards require more than 7 business days** to complete the vendor verification process before payment can be released. This processing timeframe is outlined on our website.
We understand the delay was frustrating, but we do not keep customer funds. Once vendor verification is complete, payments are released, and in your case, your payment has now been completed.
If you've received your payment, we'd appreciate it if you would consider updating your review to reflect the final outcome.
Thank you.
Sent in gc to sell on June 19th
Sent in gc to sell on June 19th. As of today nothing. Get emails answering my question. Unfortunately he always says the same thing. Told Justin cooper just give me gc back and I’ll go to more reputable company. Now dead silence.
Pretty sure I’ve been scammed. PRIMO-A4F211-8993 I’ve added the ref number.
18 de junio de 2026
Opinión espontánea
Respuesta de Gcprimo
We're sorry to hear about your experience.
Could you please provide your reference number (it starts with PRIMO-) so we can locate your submission and review its current status?
Once we have your reference number, we'll check your transaction with our vendors and provide you with an update as quickly as possible.
Thank you for your patience, and we look forward to resolving this for you.
Horrible communications
Horrible communications. Have a simple gift card that should be easy to clarify everything is in order. I am waiting now close to 6 hours. EST was under 8 hours. Bunch of Frauds. PRIMO-150F6E-0D0. I will be calling the local authorities for theft.
25 de junio de 2026
Opinión espontánea
Sold best buy gift
Sold best buy gift card yesterday and received payment today. Simple process and the instructions was easy to follow.
9 de junio de 2026
Opinión espontánea
Respuesta de Gcprimo
We're sorry to hear about your experience.
Could you please provide your reference number (it starts with PRIMO-) so we can locate your submission and review its current status?
Once we have your reference number, we'll check your transaction with our vendors and provide you with an update as quickly as possible.
Thank you for your patience, and we look forward to resolving this for you.
I tried selling my $50 Target Gift…
I tried selling my $50 Target Gift card, it said it would take 8 hours to process. They took the balance off my card and it’s been 5 days without any progress or update. They took the balance one day after I submitted my request. PRIMO-E679B8-C585
26 de junio de 2026
Opinión espontánea
Respuesta de Gcprimo
We've reviewed your transaction for reference PRIMO-E679B8-C585.
Your payment has been successfully completed and sent via Chime.
We understand the delay was frustrating. While many transactions are completed quickly, some gift cards require additional vendor verification before payment can be released. Once the verification was completed, your payment was processed.
Please check your Chime account for the transfer. If you've received your payment, we'd appreciate it if you would consider updating your review to reflect the final outcome.
Thank you for your patience.
SCAM!!!
Submitted $55 Walmart Gift Card 2.5 days ago and still NOTHING! No payment, no update, no movement. I wrote customer service and they keep telling me they are processing it. I went to Walmart’s website and checked the gift card balance and it’s at $0. Where’s my money?!? PRIMO-483380-EF58
23 de junio de 2026
Opinión espontánea
Respuesta de Gcprimo
We've reviewed your transaction for reference PRIMO-483380-EF58.
Your payment has been successfully completed via PayPal Goods & Services.
We understand the delay was frustrating. Some gift cards require additional vendor verification before payment can be released, which is why processing can occasionally take longer than expected.
Please check your PayPal account for the payment. If you've received it, we'd greatly appreciate it if you would consider updating your review to reflect the final resolution.
Thank you for your patience and for giving us the opportunity to complete your transaction.
3 days in and still have not received…
3 days in and still have not received payment for my order PRIMO-CAEF35-B6D5 tried talking to customer service multiple times and just keep getting the same canned answer.
I highly doubt there's any single person who has been paid in the 8hr window they say they offer.
26 de junio de 2026
Opinión espontánea
2 best buy cards merchandise was removed on 24 still haven’t process my cash
So I sold them 2 Best Buy cards . They remove the money on the 24 it said it would take 8 hours to process. My question is if you have already process and removed the funds from the card why haven’t I receive my Zelle payment yet has been now 3days . PRIMO-3435DD-0CB1 is my reference number. If you have already proceeds and remove the funds from the merchandise I should have already been paid out. I checked the balance and both are the cards are empty . I thought when you take the money off then you will process the cash. & my account it still said in my end that yall haven’t received the payment but when I verify through Best Buy the process was done days ago.
24 de junio de 2026
Opinión espontánea
Respuesta de Gcprimo
Hi Shannon,
We wanted to provide you with an update regarding your submissions.
One of your gift cards has been approved, and the payment for that card has already been sent successfully via Zelle.
Your second gift card is still awaiting approval from our vendor. Unfortunately, we cannot release payment for that card until the vendor completes the verification process. As soon as we receive approval, your payment will be processed immediately.
Thank you for your patience and understanding. If you have any questions, please don't hesitate to contact us.
Support replied to my emails
Support replied to my emails and guide me through the verification process. The payout came at the end but took a bit more time than usual.
9 de junio de 2026
Opinión espontánea
I sold my best buy gift card
I sold my best buy gift card, got updates by email and payment arrived exactly as promised. I'd use them again. Thank you.
15 de junio de 2026
Opinión espontánea
They drained the value of my gift card…
They drained the value of my gift card immediately...but now, almost 5 days later, I have not been paid NOR has anyone communicated ANYTHING with me!!!
Reference:
PRIMO-C562AA-302B
19 de junio de 2026
Opinión espontánea
Respuesta de Gcprimo
update : We've reviewed your transaction for reference PRIMO-C562AA-302B.
Your payment has now been processed successfully via PayPal Goods & Services.
We understand the delay was frustrating. While many transactions are completed much sooner, some gift cards require additional vendor verification before payment can be released. Once that verification is complete, payment is processed immediately.
Please check your PayPal account for the payment. If everything has been received, we'd greatly appreciate it if you would consider updating your review to reflect the final outcome.
Thank you for your patience and for giving us the opportunity to complete your transaction.
We're sorry to hear about your experience.
Could you please provide your **reference number** (it starts with **PRIMO-**) so we can locate your submission and review its current status?
Once we have your reference number, we'll check your transaction with our vendors and provide you with an update as quickly as possible.
Thank you for your patience, and we look forward to resolving this for you.
Got the exact amount
Received the amount that matched with what I accepted. Verification took a while before processing any payouts.
18 de junio de 2026
Opinión espontánea
Complete Scam Submitted A $84.80 Macys…
Complete Scam Submitted A $84.80 Macys Card They Took My Money Almost Immediately Checked My Card Yesterday Money Gone Still Says Processing So My Money Shouldn’t Be Gone & If So Should’ve Been Paid Mind You I Submitted On The 16th Do Not Use Them They Will Take Your Money & Not Send Payment PRIMO-79557E-276D
15 de junio de 2026
Opinión espontánea
Respuesta de Gcprimo
We've reviewed your transaction PRIMO-79557E-276D.
All payments are processed based on our vendor's approval process. While many transactions are completed much sooner, some gift cards require additional verification before payment can be released. This processing timeframe is outlined on our website.
Your verification has now been completed, and your payment has been processed via PayPal Goods & Services.
We understand the delay was frustrating, but we do pay all approved transactions once vendor approval is received. We kindly ask that you check your PayPal account, and if everything has been received, we would appreciate you considering updating your review to reflect the final outcome.
Thank you for your patience.
Used it for gift card
Used it for a Uniqlo gift card. The payout was not as quick I hoped but it was completed exactly a quoted. A little faster communication would make it a five stars experience.
21 de junio de 2026
Opinión espontánea
Works, there is just no communication
Took the money from my gift card immediately. Im at day 5 with nothing. No email, no text, and when I use chatbot it says someone will be with you then nobody every answers. Don't waste your gift cards
EDIT: I received the money. It takes a couple days, and there is no communication during any of it. I didnt mind the time taken just being in the dark the entire time is weird.
21 de junio de 2026
Opinión espontánea
Respuesta de Gcprimo
We're sorry to hear about your experience.
Could you please provide your reference number (it starts with PRIMO-) so we can locate your submission and check its current status?
While many payments are completed the same day, some cards require additional vendor verification and can take up to 7 business days before payment is released. Once we have your reference number, we'll review your case and provide you with an update as quickly as possible.
We appreciate your patience and look forward to resolving this for you.
Keep on eye on status page
The whole process was easier than I expected. After submitting my card, I kept on eye on the status page and received payment the following day. I'd use the service again!
11 de junio de 2026
Opinión espontánea
Biggest improvement would be live chat
I think the biggest improvement would be the live chat. Email support get back to me but I waited quite a while hoping to speak with someone through chat. Thankfully, the payout still precessed which is what matter most.
7 de junio de 2026
Opinión espontánea
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