Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Ordered on Thursday evening with 48 hour delivery. Advised arrival on Tuesday, delivered Wednesday. Tracking seemed to show arrival twice at Leeds Royal Mail. Bought three Garmin Watch charging cabl... Ver más

Valorada con 2 estrellas sobre 5

Bought earbuds for my son as an Xmas present. One of them didn't work. Tried following the returns process - didn't work - my order doesn't show up under my login, presumably because I checked out as... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Speedy delivery. Ordered a whiteboard. A great price, it came with whiteboard markers and wipers. Easy to use and so useful for making notes as I research my family history. I can make various notes w... Ver más

Valorada con 5 estrellas sobre 5

Always very quick delivery and great prices. My latest purchase is just what I wanted at a fantastic price. Have made a number of purchases and never been disappointed. Would recomend for top tech gea... Ver más

Información sobre la empresa

  1. Eventos y entretenimiento

Escrito por la empresa

For the savvy shopper


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,0

Todas las opiniones

(1354)

0 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

A great service again!

Easy to check specifications and what to order online. No long delays in items arriving and quality of said items were spot on.
Well done to your team that makes this happen and keeps the customers happy.

6 de septiembre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Airpod pros 👍

I bought airpod pros from here, very high quality product that works as intended with good battery life and you can listen to music or watch anything with them wherever you like, good product and i highly recommend.

19 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had ordered a watch that stopped…

I had ordered a watch that stopped charging. Customer service were extremely help with suggestions and after following the instructions. It was decided that a new replacement would be sent.
I am really happy with my waterproof watch. And the help that i was given.
Thank you so much

15 de agosto de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Ordering was straightforward and the…

Ordering was straightforward and the kit arrived quickly. Unfortunately, one item was not what I ordered. I contacted Gear Geek, they replied straightaway and once I’d filled in their returns form the correct item was despatched and arrived in a day or two. I will be using Gear Geek again.

30 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible company

Terrible company. The smart watches are really bad quality but I guess you get what you pay for. It didn’t register steps correctly it is extremely inaccurate and when i requested a refund I just keep getting sent a copy and pasted email from Sandeep telling me to reset the watch. I have never ordered something online and had to “prove” why I want a refund..just give me a bloody refund! Scamming and cheap company.

23 de agosto de 2024
Opinión espontánea
Logotipo de Gear Geek

Respuesta de Gear Geek

Hello,

Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us.

Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution.

Kind Regards

Gear Geek

Valorada con 5 estrellas sobre 5

Smartwatch

I bought a smartwatch that had a software issue. Their customer services were a great help and a replacement was delivered very quickly. I will buy from Gear Geek again 🙂

15 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

0 STAR

If I could rate 0 I would. This was simply the worst customer service I ever seen . I’ve ordered a sport watch which was delivered on time but it was faulty so I sent an email to customer service. They told me I never ordered the watch so I had to contact them again with the order number. Then they asked me to send a video. Then they asked for a different quality video. Now they are asking for some weird format that I cannot produce on my phone. 5 or 6 emails in and I am in the state I will have to call my bank and report them as fraudolent.
DO NOT BUY FROM THEM - THERE IS A RESON THEY ARE SO CHEAP

17 de agosto de 2024
Opinión espontánea
Logotipo de Gear Geek

Respuesta de Gear Geek

2:05 PM
Hello,

Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us.

Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution.

Kind Regards

Gear Geek

Valorada con 1 estrellas sobre 5

Received a faulty pair of ear pods

Received a faulty pair of ear pods. I’m now having to jump through hoops, filming myself charging them etc to try and get a refund/ return details. Which I’m pretty sure breaks some sort of distance selling rule.

16 de agosto de 2024
Opinión espontánea
Logotipo de Gear Geek

Respuesta de Gear Geek

Hello,

Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us.

Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution.

Kind Regards

Gear Geek

Valorada con 2 estrellas sobre 5

Careful with their returns policy

I took a punt on some of their Flex headphones after my Beats Flex broke. Reviews seemed good and thought I'd give them a go.
Delivery was about £4, quite steep but worth a go as they offer 90 day returns.
Headphones arrived and they were rubbish. No better than something I could have got for £7 on Amazon.
Contacted them for a return which they promptly replied to, but I need to pay for the return myself.
At this point I have spent £8 with nothing to show for it.
Buy cheap buy twice (and pay postage twice I guess)..

EDIT: I emailed them based on the comment below, assuming there was a mistake or that they wanted to offer an olive branch. Their reply was 'You need to return this on your own'. Absolute jokers, steer clear.

16 de agosto de 2024
Opinión espontánea
Logotipo de Gear Geek

Respuesta de Gear Geek

Hello,

Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us.

Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution.

Kind Regards

Gear Geek

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más