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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Ordered on Thursday evening with 48 hour delivery. Advised arrival on Tuesday, delivered Wednesday. Tracking seemed to show arrival twice at Leeds Royal Mail. Bought three Garmin Watch charging cabl... Ver más

Valorada con 2 estrellas sobre 5

Bought earbuds for my son as an Xmas present. One of them didn't work. Tried following the returns process - didn't work - my order doesn't show up under my login, presumably because I checked out as... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Speedy delivery. Ordered a whiteboard. A great price, it came with whiteboard markers and wipers. Easy to use and so useful for making notes as I research my family history. I can make various notes w... Ver más

Valorada con 5 estrellas sobre 5

Always very quick delivery and great prices. My latest purchase is just what I wanted at a fantastic price. Have made a number of purchases and never been disappointed. Would recomend for top tech gea... Ver más

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4,0

Muy bueno

TrustScore: 4 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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4,0

Todas las opiniones

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0 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

The quality was poor and the mic was…

The quality was poor and the mic was even worse. The return process was not straight forward and not free, you have to submit a return snd then reply to an email to confirm.

16 de abril de 2025
Opinión espontánea
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Respuesta de Gear Geek

Hello,

Thank you for taking the time to write this review. We’re sorry to hear you've had a less-than-positive experience with us.

Please reach out to us at: info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution.

Kind Regards

Gear Geek

Valorada con 5 estrellas sobre 5

Amazing service

Amazing service. Delivery was very quick. Earbuds are of very good quality. Would definitely recommend this company.

8 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I posted a question to Gear Geek…

I posted a question to Gear Geek regarding a Usb 18watt Plug to charge my handwarmer.Got a reply the next working day to confirm the plug was suitable.l ordered the plug which arrived a day earlier than expected. I've now used the plug which has charged the handwarmer perfectly.Thanks Gear Geek. From A.J.Gauntlett.

11 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good customer service

Very good customer service. Had a set of headphones which went faulty after 10 months, and (after a bit of to-ing and fro-ing sending them videos etc. of the fault) received an immediate refund.

10 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

2nd hand faulty earbuds??!!

Was sent what clearly look like second hand opened products.
Not sealed and when tested the earbuds could not hear anything when making or receiving calls.
Sent an email trying to return the faulty earbuds but have no reply or response whatsoever.
Avoid!!!

25 de marzo de 2025
Opinión espontánea
Logotipo de Gear Geek

Respuesta de Gear Geek

Hello,

Thank you for taking the time to write this review. We’re sorry to hear you've had a less-than-positive experience with us.

Please reach out to us at: info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution.

Kind Regards

Gear Geek

Valorada con 5 estrellas sobre 5

Earpods

I always buy from Geer Geek. Good quality for a good price. Fast delivery, well packaged and no problems.

28 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unacceptable Quality and Abysmal Customer Service – Avoid at All Costs!

I am utterly disappointed with both the quality of the headphones and the appalling customer service I have received from this retailer. I purchased two pairs of headphones, both of which were clearly of poor quality and not functioning as expected. To make matters worse, it seems as though these headphones may have been previously used, which is absolutely unacceptable.

After completing their refund form with all the necessary details, I reached out to the retailer multiple times via email (info at geargeek.co.uk) to request a refund. Despite sending two follow-up emails, I have yet to receive any response. I also tried contacting them by phone (0808 175 1640), but there was no answer whatsoever. It has now been weeks since my initial request, and I have received zero communication or resolution.

This experience has been incredibly frustrating, and the lack of customer support is beyond disappointing. Not only did I receive subpar products, but I’ve also been completely ignored when trying to resolve the issue. I strongly urge potential customers to reconsider purchasing from this retailer, as they clearly have no regard for customer satisfaction or providing quality products.

Do not waste your time or money here.

26 de marzo de 2025
Opinión espontánea
Logotipo de Gear Geek

Respuesta de Gear Geek


Hello,

Thank you for taking the time to write this review. We’re sorry to hear you've had a less-than-positive experience with us.

Please reach out to us at: info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution.

Kind Regards

Gear Geek

Valorada con 2 estrellas sobre 5

Usually enjoy my purchases from gear…

Usually enjoy my purchases from gear geek on headphones but this time they just sent me cheap headphones from china. When you turn them on they speak in Chinese and feel very cheap. Not the usual standard I’ve come to expect from gear geek.

12 de marzo de 2025
Opinión espontánea
Logotipo de Gear Geek

Respuesta de Gear Geek

Hello,

Thank you for taking the time to write this review. We’re sorry to hear you've had a less-than-positive experience with us.

Please reach out to us at mailto:info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution.

Kind Regards,

Gear Geek

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