Geeknson Opiniones 

193
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I really can’t praise Geek’n’Son enough. From Terry Brooks to Anna Modlinskaya to Chris and Razik(sp?), my experience with this company has been terrific. Sure, we ran into some bumps in the road,... Ver más

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Valorada con 5 estrellas sobre 5

Delivery came a day earlier and exactly in the window specified! Only took delivery folks about 30 minutes to assemble the table! Table looks great and don’t see any visible damage. I recommend... Ver más

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Valorada con 5 estrellas sobre 5

They worked patiently and diligently to customize this table to very specific requirements. The table appears to be of excellent, top possible quality. The delivery team was very polite and did an e... Ver más

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Valorada con 5 estrellas sobre 5

I bought a Denis table. And it is absolutely beautiful. The add-ons work wonderfully. I knew that I would not be able to bring the table into my house by myself, as I have a lot of stairs, and I a... Ver más

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Información sobre la empresa

Escrito por la empresa

Geeknson is a leader in manufacturing gaming and dining tables in Europe. Among major characteristics they are renowned for: - High Quality Materials - Natural Hardwood - Handmade orders - Fully Customizable options - Europe Production - Family-run Business - Geeknson Van Deliveries - UK/Europe/US Locations


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4,7

Excelente

TrustScore: 4.5 sobre 5

193 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 75% de las opiniones negativas

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4,7

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(193)

61 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Bristol table and leaf holder

We bought the Bristol board gaming table and leaf holder and have been extremely impressed with both the quality and design of the table and the service we received from everyone at GeeknSon. Selecting which options we wanted to include with our table was a straightforward process on the website and any questions we had were answered promptly. We were kept informed at every stage of the manufacture and sent an e-mail with the contact information of the person who was responsible for that particular stage of the process. Delivery was easy to arrange for a convenient time. We had a patch of slightly lightened stain on the leaf box when it was delivered and Filip dealt with this promptly and to our satisfaction with no problem whatsoever. There are so many options for matching furniture etc, this won't be our last purchase from GeeknSon, we would highly recommend them to anyone. Their tables make gaming convenient (ie you can put the tabletop leaves on over a game that is still in progress) and feel a little bit special when you have friends over to play.

3 de enero de 2025
Opinión espontánea
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Respuesta de Geeknson

Thank you for taking your time and sharing a few words on this platform, it means a lot to us! I'm sure the Bristol table will make your gaming nights even longer ;-) regards from Geeknson!

Valorada con 5 estrellas sobre 5

I had backed the Kickstarter for the…

I had backed the Kickstarter for the Gwen table. I must say this is one of the most beautiful pieces of furniture to have ever landed in my home.

The table took some time to get to me here in Canada, it was worth the wait! The table itself was very easy to assemble, the included instructions were clear.

Thank you, Geeknson!

10/10 would do business again!

9 de diciembre de 2024
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Respuesta de Geeknson

Deliveries to Canada are always quite a challenge for us and we are happy to hear everything went well with your delivery. Your feedback means a lot to us. Happy gaming time!

Valorada con 5 estrellas sobre 5

Chairs

I saw and looked at the Chairs from Geeknson at UKGames Expo. After some thought we contacted them about some of the materials for the Chairs which they sent samples to us of. Having picked the exact Chairs we what we many the order. They kept us up to date about the production of the Chairs and delivery. The delivery was great the guys made sure each Chair was in perfect and what we ordered. From beginning to end Geeknson gave us a personal touch which I have to say is why I highly recommend using them.

26 de noviembre de 2024
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Respuesta de Geeknson

Thank you for sharing your thoughts. We love challenges and every custom project is a positive thrill for our team. We are sending regards!

Valorada con 5 estrellas sobre 5

Excellent custom work

A beautiful, well-crafted table built to our specifications. We are very pleased with the result and the level of customisation available. The delivery and setup was also excellent.

21 de noviembre de 2024
Opinión espontánea
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Respuesta de Geeknson

Dear Mike,
Thank you for this. Your project has opened new possibilities for what can be embedded with the table frame! Enjoy your Virgo table and we are more than sure the table will serve you for years!

Valorada con 1 estrellas sobre 5

Design flaws and non-existent support make the price tag hard to stomach

UPDATED: MAY 2025

Unfortunately, after a few months with my table, I must revise my review down to 1 star. From day 1, there were small issues I was willing to overlook, but as time has gone on, they've compounded. For a premium product that cost thousands of dollars and a year+ delivery time, the drawbacks are too great.

Here are some things that turned me off:

-I pledged for the Gwen table. Before delivery was completed, Geeknson launched their Gwen 2.0 crowdfunding campaign. Imagine the gut punch of putting down thousands of dollars, waiting patiently for your table, and then finding out the product you don't even have yet is obsolete.

-To make matters worse, their staff admits to being slow to respond to support requests because they're too busy with their new campaign. After-sales service is nearly nonexistent, and for a niche product at a high price point, I'd expect them to take better care of their community.

-I've been unable to contact support representatives. It takes multiple follow ups over the course of months to get a brief, unhelpful reply. In one instance, I sent emails on:

Mar 28, 2025
Apr 8, 2025
Apr 29, 2025
May 1, 2025

Before finally receiving a reply on May 5. And I believe I only got an answer because I included their info@ and kickstarter@ email in that chain.

-The reason I had to contact support is because of failures in their product. A cupholder broke after a few months. The company has been transparent that replacement products will be much more difficult and more expensive to source after the campaign ends. But if pieces are already breaking after a few months AND it already takes months to get a response from support, how much more difficult can it get?

-The spill-proof system is inherently flawed and will only degrade further with time. Currently, the wooden leaves have rubber gaskets, that when placed into the table, create a seal. But due to natural warpage of the wood, the seal hasn't been intact from day 1 and the leaves shift within the table. I had to buy a handheld vacuum cleaner because every time I remove the leaves, I find pet hair, crumbs, dust, etc. has fallen through onto the gaming surface.

-Unfortunately, this means the table can't functionally work as a dining room table, so once I re-save, I'll be looking to jump up a price tier to Bandpass Design. At least the higher price will be offset by dual functionality

ORIGINAL REVIEW: OCT 2024

The table is beautiful, and if you're like me (being used to IKEA and Wayfair furniture) this will immediately stick out as a work of finely crafted furniture in your home.

PROS:
-Beautiful build quality. You can tell this is an artisan piece of furniture. I chose Geeknson because their designs were (in my opinion) aesthetically superior to the competition
-Luxurious gaming experience that takes your gaming to a new level
-Thin armrail makes you feel close to the games. Competitors like Wyrmwood have a thicker rail, causing you to have to bend over the table to get to the board
-They reopen their pledge manager after you received your table so you can get extra accessories you didn't even know you needed
-Wide breadth of accessories lets you customize the table to the games you like to play
-Delivery team is extremely helpful

CONS:
-It is pricey, especially since prices are in GBP
-It takes a year to get your table
-Support responses could be slow at times
-The spill-proof system isn't completely perfect, so spills can still get through the leaves. This might not make this the perfect option if you have messy kids (or at least, not a dining table option)
-Since this is made of real wood, it might require higher maintenance than owners are used to (for example: oiling the table and not leaving the leaves off for 24hrs+ in case of warpage)
-Some accessories aren't the best designed. The acrylic ones feel cheap and I found myself accidentally bumping into cupholders frequently
-The wireless charger didn't work for me, but that could be an isolated issue

UNKNOWNS:
-Since I haven't had my table long, it remains to be seen how it'll hold up to wear and tear
-I'm curious how servicing/replacements/repairs will be handled. Will I be able to get new accessories in a year? I better make sure I get all the cupholders I want now!

Despite the cons list seeming long, I'm ecstatic with my purchase and do not regret it one bit. If you're a serious gamer, this is a piece of lifelong furniture to indulge in your favorite hobby.

7 de octubre de 2024
Opinión espontánea
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Respuesta de Geeknson

Many thanks for sharing your detailed feedback, we greatly appreciate it. In case of any further queries or assistance needed, you can always reach our team at: support@geeknson.com. The team will be happy to help and provide guidance. We wish you lots of successful gaming nights :-)

Valorada con 5 estrellas sobre 5

Great Table

Great Table
Delivery went perfectly and the table is everything i expected

19 de octubre de 2024
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Respuesta de Geeknson

It's lovely to read such comments, have a lot of fun with your family and friends :-)

Valorada con 5 estrellas sobre 5

Geeknson Gwen gaming table - Just Awesome!

I have had an absolute blast with my table, have been using since April 24. Service, support and build quality is all excellent. You cannot buy better if you want a great gaming table with the flexibility of the accessories to suit your needs.
Well worth the investment!

26 de octubre de 2024
Opinión espontánea
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Respuesta de Geeknson

Thank you so much for your plausible feedback. Our teams are doing everything that they can to meet high expectations and standards. Have lots of fun!

Valorada con 5 estrellas sobre 5

Gorgeous table, great quality

Paul and Chris provided and excellent service and the table is fantastic, great size and gorgeous colours and quality.
Terry was great to work with for the purchasing of the table

13 de septiembre de 2024
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Respuesta de Geeknson

Thank you for your positive review. The team members will appreciate your kind words. Sending regards!

Valorada con 2 estrellas sobre 5

If you have problems with your table, good luck with their support!

I received my table earlier this year. Everything seemed to fine at that time. During the summer I noticed that the boards were getting a bit too tight to put back in. It reached a point, where I was no longer able to push the last board back in, since the wood expanded too much. So I contacted the support for help on this matter. After a few weeks I got the information, that the replacement board, which was part of the delivery, was for this case. It is a bit more narrow, so it should fit. I tried it, and yes, it was way more narrow and fit. But the problem was, it was too narrow, so I now have a huge gap between the boards. I contacted the support again, trying to get a fitting replacement board, but all my mails are getting ignored. I read another review here, which stated that if you get a table and have no issues, you will be happy with your table. But if you encounter a problem and need to get help or a replacement item, you are in support hell. I can confirm that statement 100%.

If they are at Essen Spiel this year, I will talk to them in person. Maybe they will be more responsive and reasonable in person. For such an expensive item, you'd expect way better support.

21 de julio de 2024
Opinión espontánea
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Respuesta de Geeknson

Dear Normen, we apologise for this situation. All the components are custom-built and it's true it has taken a little while to have the issue sorted for you. We will work on our post-sale procedures to see how we can speed up the process. Let us know if any additional support is needed. Best Regards from the Geeknson team!

Valorada con 1 estrellas sobre 5

Table awsome - Support is Hell

Well
The Table is awsome and also the delivery.
But if you need Support you are in Hell…
Responsetime up to a Month…
Promisses that did not hold and you have to get pushy to get it….
Replacements which take up to 4 Month and still try to contact them - they dont have there s*it together in Customer support

If you order a Table - pray you dont have any issues…. Than its awsome
If you have any issues - welcome to allmost Support and excuses land…

25 de agosto de 2024
Opinión espontánea
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Respuesta de Geeknson

Hi Chris,
I'm sending this reply to confirm your comment was safely received.
As a company we always listen to our customers and their feedback which is extremely valuable for us. I must admit we feel a little surprised to see such comments as your claim have been handled with care and frequent replies. Our team sent replies in May, June and July.
I'm sorry to hear that we haven't met your expectations. Our furniture is custom-built and that it's true that it takes time to produce the replacement parts. It is related to the complexity of our products.
I will investigate this to see where we can do better.

Valorada con 5 estrellas sobre 5

Very helpful staff

Very helpful staff, who kept my up to date with how my order was going. Couldn't be happier with the table, and it looks amazing in place

31 de julio de 2024
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Respuesta de Geeknson

Thank you for your feedback, we are happy to see everything went smoothly.

Valorada con 5 estrellas sobre 5

Excellent quality custom table

Excellent quality custom table. Good communication from Geeknson on delivery, with a friendly and efficient delivery and set up.

26 de julio de 2024
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Respuesta de Geeknson

Many thanks for taking the time to share your feedback. We are more than happy to hear that!

Valorada con 5 estrellas sobre 5

Good communication

Good communication, quick setup, and clear understanding of timelines over the span of the crowdfunding fulfillment.

Product quality is great. Would do it again.

13 de julio de 2024
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Respuesta de Geeknson

Lovely review, thank you Michael!

Valorada con 5 estrellas sobre 5

Excellent all round

Really impressed with both the table and service having been an early backer of the gwen table on kickstarter. Was a minor issue in assembly and they returned within 2 weeks to sort it. Excellent communication throughout and everything as expected. We'll definitely use them again in future.

Fully deserved 5 stars!

25 de junio de 2024
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Respuesta de Geeknson

We are doing our best to maintain a high level of customer service and ensure that our backers are guided from the very beginning to the delivery date. Thank you for your kind words, we really appreciate your feedback

Valorada con 5 estrellas sobre 5

Thrilled with my new gaming table!

Got my Gwen gaming table delivered and assembled today, and I couldn't be happier. The assembly process was a breeze thanks to the fantastic team – everything is nice and sturdy. Now I can't wait to break it in with a good game night!

27 de junio de 2024
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Respuesta de Geeknson

Great to read such feedback from the happy backer, enjoy your lovely table!

Valorada con 5 estrellas sobre 5

Amazing experience, amazing table!

Our Gwen table arrived today and it is fantastic! The team throughout the whole process have been nothing but brilliant.

The delivery team got everything sorted, assembled the table in no time, cleaned up and gave me the grand tour.

Thank you so much!

27 de junio de 2024
Opinión espontánea
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Respuesta de Geeknson

Thank you for being a part of the Gwen project, it's been a fantastic journey for all of us! Thank you for your feedback!

Valorada con 5 estrellas sobre 5

Table delivered - PERFECT

I have just had my table delivered and the entire experience was incredible. The care for the customer was perfect. All features explained and demonstrated, all paperwork explained and the guys from Geeknson were professional and perfect.

25 de junio de 2024
Opinión espontánea
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Respuesta de Geeknson

Hi James, thank you for sharing your experience, we really appreciate the 5-star review!

Valorada con 5 estrellas sobre 5

Geeknson table is now family heirloom

I bought a Denis table from Geeknson in 2016.
I had always wanted a table from companies like Geek Chic, so when they closed down, I decided I had to take the plunge before all choices disappeared.

I chose the Denis because I had only a small flat and being able to transform it to a dining table and then get back to a pre-setup board game was exceptional. The baize layer in the vault along with the ability to secure game maps under a clear layer has proven invaluable for the games I played.

I moved when I became disabled back to my family home, and my growing collection of board games has been a welcome companion since; the table came apart easily and reassembled securely once we got there.

It looks as good now as it did the day I bought it, and my children regularly fight over who will inherit it!

The people at Geeknson are amazing, to boot.

You won’t ever regret owning one of these tables.
If you’re on the fence all I can say is they are totally worth it.

20 de junio de 2024
Opinión espontánea
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Respuesta de Geeknson

Great to hear you have been the owner of our bestseller - the Denis table for a couple of years now! Thank you for sharing your story, it means a lot to us! We wish you a wonderful gaming time with your loved ones!

Valorada con 5 estrellas sobre 5

Fantastic delivery service

Fantastic delivery service, excellent would recommend. Tables are amazing, thanks guys.

14 de junio de 2024
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Respuesta de Geeknson

And we thank you for your honest review! Cheers!

Valorada con 5 estrellas sobre 5

Customer Support is 10/10

Fantastic company - great product and customer support is fantastic.
Small delay in delivery and a few questions during manufacture which were all handled excellently.
I couldn't of asked for better support

12 de junio de 2024
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Respuesta de Geeknson

Glad to read such words, I'm sure the team is doing their best to answer all the queries throughout the purchase process. In case of any further queries, you know where to reach us! ;-)

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