Gelder Group Opiniones 26

Excellent service from start to finish. The team fitted our new radiators to a very high standard, arrived on time, worked efficiently, and left everything clean and tidy. They were friendly, professional, and happy to answer any questions. We're extremely pleased with the results and would highly recommend them to anyone looking for reliable, quality workmanship.

Kevin Fox and his team were exceptional, nothing was too much trouble. Friendly, helpful and efficient. All work was completed to a high standard, it was well above our expectations. Thanks to all involved.

Great service from the Gelder Group following a flood at my property. All works completed to a great standard once it had dried out.

Superb communication from the whole team for our claims from all the ladies on telephone contact, Steve and Chris on site visits and the highly skilled tradesmen Phil and Jack the decorators and the bricklayer whose name I have forgot. My wife and I are extremely happy with the finished works. It took the loss adjusters and Lemonade a while to get Gelders on board but it moved swiftly thereafter. Well done to you all.

We would whole heartedly recommend this company to our friends and family. We found them to be truly professional and hard working. The guys working in our house were personable, knowledgable and cleaned up prior to leaving at the end of the day. The Contract Manager was very professional kept the job running smoothly and was very good at keeping us informed. All in all this company was a pleasure to have working in our home. Thank you one and all.

A very big thank you to Chris Kent and his team for making a very stressful situation manageable. Having sold our property and on the verge of exchange we had a water leak in the kitchen causing significant damage to a solid wood floor, which extended throughout the hallway, kitchen and family room. The Loss Adjustors appointed Gelders and Chris and his team managed the removal without detriment to other furnishings and in particular existing kitchen units, glass worktops and skirting board removal where avoiding wallpaper damage was an issue. Chris was outstanding in his attention to detail and in managing my nervous system, as the team endeavoured to get replacement flooring and redecoration done in super fast time to get my sale over the line, which we did. I cannot praise Chris Kent highly enough as he visited and kept us updated constantly, but also giving a special mention to Martin, the joiner who took the greatest care in undertaking the removal. Thank you all.

Excellent experience. Made the whole process so easy, Kevin and the team were great, respectful and hard working. Decorator was just brilliant.

After a poor start that seemed to lack basic communication and awareness of the situation and circumstances (elderly policy holder with health conditions) our claim was allocated to a contracts estimator and contracts manager who took control and ownership and they delivered exactly as they promised and with a personal touch made us feel supported.

Many thanks to the Gelders team for assisting and the satisfactory resolve to a stressful and difficult situation.

Excellent service from Gelder.
Appointed by the loss adjuster to repair water damage to upstairs bathroom and kitchen. Chris Kent and his team of tradesmen and cleaners (Rick, Morgan, Martin, Tony, Paula and Tracey) made an extremely stressful situation bearable. I was kept informed at all stages and the team went above and beyond with the support and understanding of my mobility issues. They were professional and friendly with the standard of work being carried out to a very high standard.
Thank you Chris to you and your team.

Gelder took the stress out of a stressful situation ie the flooding of the ground floors of our home , Chris kept us informed every step of the way , his team were very well managed and professional

Completely satisfied with the beginning, middle and the end as Gelder progressed the major repairs. I believe what has been completed is of a high standard and most impressed that everywhere was as clean as it could possibly be after all their work was completed.

Gelders have been brilliant! We had whole new bathroom fitted and the plumber and bathroom fitter have been amazing. They fitted everything with thorough check that we was happy with everything. The contract manager Kevin showed us all the different panels, toilets showers and sinks we could choose from and made sure we was happy with everything. There was a slight problem with the shower head and toilet seat so it was exchanged and refitted straight away. The service they have provided is outstanding! Thank you so much Gelder!

Not a company you should be dealing with if the behaviour of one of their drivers is anything to go by (vehicle registration AF72 YTO). An utter moron likely to cause a serious accident by deliberately breaking in front of my vehicle after a silly overtaking move. Utterly reprehensible.

Kevin Fox and his team were just fabulous! Well organised, we were kept informed of all progress and plans. All the trades were professional, polite and considerate. They did a superb job after a long year from a water leak. So helpful and remedied any small snags promptly and to our satisfaction. I would not hesitate to recommend Kevin and his team from Gelders.

They arranged everything quickly even though it was Christmas. They arrived on time and were friendly. Work was done to a high standard with as little inconvenience to us. Kimberley was there to answer any questions as was Kevin who kept us updated on when trades were ro arrive.

From start to finish of the flooring replacement Gelder made the experience as easy as it could be for us. The supervision and organisation was very professional and communication at the right level. The joiners and plumber have completed a first class job and left a tidy workplace each night of the works. An excellent job all round

Very good experience with Gelder Group. Due to flooding in the property, we required a new ensuite bathroom and living room. The initial admin with Kimberly Blanaru was excellent, in constant communication with updates and reassurance. The works were managed excellently by Kevin Fox who was always available to talk to and supportive. The standard of work delivered was very high.

LV appointed Gelders after a small house fire caused damage to our kitchen. They have been brilliant and sorted the problems out swiftly. It took ten days in total from the fire to full repair, which is amazing considering we’re just before Christmas. Everyone was professional, friendly and polite and came when they said they would. Chris had been in constant contact throughout. Thank you so much!

Gelders were appointed by surveyors to carry out work on my property following a fire that had caused extensive damage to my house. They have been first class. The work has been excellent and their tradespeople are highly skilled. After they had carried out the work my partner described the result as "stunning", the decor and fittings are great. The tradespeople were also very considerate of both me, my partner and the neighbours.

This is a dishonest/scam company who try to take advantage of peoples situations by doing extremely poor quality insurance repairs to maximise their own profits.
Huge amounts of work from the schedule of work still not completed.
Broken every agreement we have ever made.
Use unskilled workers to do work that skilled tradesmen should be doing.
Claimed a huge amount of money for work they never did or ever had any intention of doing.
Work should have been completed over 2 years ago but still nowhere near being finished.
Quality of work is abysmal.
They have caused damage to my property that they have refused to fix.
Avoid this company like the plague.
Currently going through a second financial ombudman complaint to try and get the insurance work they did completed and fixed up to a good standard.