Geminus Watches Opiniones 30

TrustScore: 3.5 sobre 5

3,4

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Terrible customer services, sent several emails regarding a watch my husband bought for as a Christmas gift within 2 wks the little dial fell off. Sent 2 emails no reply. By April strap totally faded... Ver más

Valorada con 4 estrellas sobre 5

Lovely watch but magnetic strap isn’t the best. Gets attached to anything else metal & seems to be even less secure 4 weeks down the line & keeps coming loose. Not sure if there are any alternative st... Ver más

Valorada con 5 estrellas sobre 5

Discovered Geminus Watches trying to find a nice grown up watch for my daughter that didn't cost the earth and did a few things. I also needed something not tied to a mobile as she is not allowed on... Ver más

Valorada con 3 estrellas sobre 5

The watch was received in plenty of time for Christmas, looks great but that is where it stops. The instructions were so small you needed a magnifying glass and very difficult to follow. I think the c... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Relojería

Información proporcionada por diversas fuentes externas

Geminus watches are not like other smart watches. Designed for women, they combine the elegance of a traditional watch with the features of a modern smart watch. They have both brains and beauty. These sleek smart watches are available in a range of traditional and modern colours.


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

30 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

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Valorada con 1 estrellas sobre 5

Terrible customer services, Terrible goods

Terrible customer services, sent several emails regarding a watch my husband bought for as a Christmas gift within 2 wks the little dial fell off. Sent 2 emails no reply. By April strap totally faded, still no reply from this Co.. Looks more like £5 then a £69 watch. Save your money & purchase from a Co who put customer services top of their list.

18 de mayo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Battery does not hold charge

Purchase for wife back in 2019 for Xmas, tried everything watch does not hold its charge. Sent email heard nothing.
Please note have found nothing on web site or within the instructions no guarantee/warranty.

6 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great and easy site to use

Great and easy site to use. Got email on confermation of perches and one today to say its out for delivery. Takes about 7 working days to arrive

16 de diciembre de 2020
Valorada con 1 estrellas sobre 5

Awaiting Refund!!!

Bought a watch for my partners birthday. She did not like the watch so advised how to send it back. Through email waw given address to end it back. Sent it back by recorded delivery can see they have got it and as has been signed for. Still no refund tried emailing and still no reply .

4 de septiembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

I didnt actually want to resort to this…

I didnt actually want to resort to this however i have been trying to contact this company for days and still no reply about arranging a return of the faulty watch
The watch face is very good however having issues with stap. The magnetic clasp isnt holding whilst worn on wrist. The clasp is also coming away from strap. I can no longer wear this due to it falling off. It will hold for a while then just release
The aftersales is very poor. There is no telephone number associated with the company so its all via email.
Wish i had paid more attention to the negative reviews prior to ourchase

7 de agosto de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have yet to receive my watch

22 de julio de 2020
Opinión espontánea
Logotipo de Geminus Watches

Respuesta de Geminus Watches

Hello, thanks for bringing this to our attention. I can see from your order that you're still within the 7 working days delivery time. I can see that your order has been dispatched and you will receive a tracking number in an email. Thanks.

Valorada con 1 estrellas sobre 5

Order was cancelled no explanation

17 de julio de 2020
Opinión espontánea
Logotipo de Geminus Watches

Respuesta de Geminus Watches

Hello, we had to cancel your order as our systems detected a high risk of fraud associated with your order. We've been burnt in the past by this so our policy now is for any order in the high risk category get cancelled automatically. I hope you understand.

Valorada con 3 estrellas sobre 5

Smart looking watch, works OK. But a couple of queries.

The watch is good looking, but the magnetic strap seems to slide, and I have to put it back. Looks very good. Does not say which country it was manufactured anywhere. No guarantee card. The name of the watch is not displayed anywhere. Why? Otherwise good working and attractive.

7 de julio de 2020
Opinión espontánea
Valorada con 2 estrellas sobre 5

Mixed review on this one

Mixed review on this one. I ordered a watch on 30th April and was really impressed as it arrived 2 days later on 2nd May - this was a gift for my mother's 60th birthday. I was less impressed when I opened and seen the watch though! It was not new! The clasp was tarnished and there was a scratch on the face. I immediately emailed them and was dealt with by Martin who I have to say was helpful and arranged for me to send the watch back and issued me with a refund for the product. However I am still waiting for a refund for the postage so I am currently out of pocket through no fault of my own. I get that sometimes these things can happen but to send a watch in the state it was shows there's no quality control taking place. I would have given it 1 star however it arrived quickly and Martin dealt with me quickly so I'll give it 2. I will await my further refund.

18 de mayo de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not happy

This product took a week or more to arrive. Wasn’t put together so you would have to attach strap etc yourself. Did not look like the picture. Going straight back

9 de mayo de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Got sent a feedback form whilst still waiting for my watch, still waiting

Got sent a feedback form, hard to leave feedback when you are still waiting for your item to arrive......so I will let you know once I get my watch delivered

8 de mayo de 2020
Opinión espontánea
Logotipo de Geminus Watches

Respuesta de Geminus Watches

Hello, Trustpilot automatically send the feedback forms out. Hopefully you can update your review now you have the watch and have had time to use it.

Thanks

Valorada con 5 estrellas sobre 5

Great watch from Geminus Watches

Discovered Geminus Watches trying to find a nice grown up watch for my daughter that didn't cost the earth and did a few things. I also needed something not tied to a mobile as she is not allowed one yet being 10. I was impressed by both watch and service. It has quickly become my daughter's favourite present, favourite colour and does everything you would expect. Good quality and easy to use once you realise the touch zone is at the bottom of the screen. Thank you very much.

17 de abril de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent value

I was extremely impressed when the watch was delivered two days after ordering it. It looks really smart, is comfortable to wear and does exactly what it claims. I am really pleased with my new smart watch.

14 de marzo de 2020
Opinión espontánea

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