This is the worst trading platform / broker whatever you want to call it that I've used in my whole life. I have been trading for over 5 years and I never encountered a broker as bad as this one. I st... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
This is the worst trading platform / broker whatever you want to call it that I've used in my whole life. I have been trading for over 5 years and I never encountered a broker as bad as this one. I st... Ver más
La empresa ha respondido
I had seen there ad on Instagram and Facebook many times and figured I would give it a shot, was brought on board to the discord community, it was disappointing off the bat. the customer service is a... Ver más
La empresa ha respondido
Don't know if I should buy this ea. Not enough proof of profitability, especially on live account. There is myfxbook link, but it's been tested on demo account and there is no update on myfxbook since... Ver más
La empresa ha respondido
I am a little bit skeptical about the GenesisFx but i am willing to buy the bot if i get clarity on the subject because i am new to AI trading and stuff. I want to know if the bot runs and trade on... Ver más
La empresa ha respondido
GenesisFX offers a powerful MetaTrader Expert Advisor (EA) designed to trade forex markets automatically, 24/7. Our advanced algorithms handle the trades, providing users with a seamless trading experience and the potential to grow their investments hands-free.
Estados Unidos
Ha contestado el 8% de las opiniones negativas
Suele responder en menos de 1 mes
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Three weeks was all t took for their bot to burn my entire account. I signed the contract, I saw the guarantee but they simply DO NOT CARE. Support is just a wall of excuses designed to keep your money gone.
I am doing perfectly okay on #g𝘰ldbl𝘰om#labs. They've proven to be a true partner and access to my money is always granted.
My account was unexpectedly frozen, even though it still held a significant amount of money. I tried reaching out multiple times but only got help from 𝓖𝓛𝓛𝓟 • 𝓤𝓚
I trusted them after they promised steady monthly returns. Believing in the opportunity, I put in money only to lose it all. Now my messages are ignored and I'm struggling to cover basic expenses, feeling completely betrayed and humiliated. I like the progress I'm seeing on #century 100 .It feels well run, and getting my money out hasn't been an issue.
Very disappointing experience with this software company. Frequent update errors make the system unreliable and frustrating to use. Performance is slow and full of lag issues, affecting productivity. Overall, poor quality and lack of proper support or testing.
Customer support is extremely disappointing. I’ve reached out multiple times regarding software issues, but there has been no response at all. It’s frustrating to be left without any help when problems arise. A company should prioritize timely support, especially for technical concerns.
Very poor customer service experience. Whenever I contact customer care about software issues, my questions go unanswered. This lack of communication makes it difficult to rely on the product. Improved responsiveness is urgently needed.
I regret even giving this service a shot. The bot couldn’t even handle simple trades, and I ended up losing $5k in just a couple of weeks. Every time I contacted support, they were no help and kept blaming the market. Don’t make the same mistake I did—avoid them!
I have been using GenesisFX software for some time, but the experience keeps getting worse after every update. Instead of improving the system, their updates seem to introduce more bugs and performance issues. After the latest update, the software constantly hangs while I am working, which makes it very frustrating to use. Sometimes it even stops responding completely, forcing me to restart the application. For a company that claims to provide professional software solutions, this level of instability is disappointing. I hope GenesisFX focuses more on proper testing before releasing updates.
I expected better reliability from GenesisFX, but the recent updates have caused serious performance problems. After installing the latest version, the software hangs regularly and sometimes becomes unusable for several minutes. This makes it extremely difficult to rely on the program for daily work. It is frustrating to see updates that are supposed to improve the software actually making it worse. GenesisFX really needs to improve their quality control and testing before releasing new versions to users.
I’m extremely concerned about the security of this software. There have been multiple reports of sensitive data being leaked. A reliable company should prioritize fixing such serious vulnerabilities immediately.
GenesisFX software has a serious data leak issue, which raises major concerns about user privacy and security. Sensitive information appears to be exposed due to weak security measures and poor system design. This problem shows a lack of proper testing and responsibility from the development team. Until the issue is fixed, the software cannot be trusted for handling important or confidential data.
Slow loading times or system crashes during peak usage.
The product may contain recurring glitches that disrupt user experience.
Even when support responds, solutions may be generic, incomplete, or not tailored to the issue.
Critical issues (bugs, outages, access problems) can’t be resolved promptly, potentially affecting business operations or users.
Silence can be interpreted as neglect or unprofessionalism, damaging trust and long-term relationships.
Technical support response times are inconsistent, which further compounds the frustration when performance issues occur. While updates are released occasionally, they do not adequately address the core speed and functionality concerns.
I contacted support regarding a critical issue and didn’t hear back for days. For a professional software company, I expected much faster communication and resolution.
The software itself is decent, but the support response time ruins the experience. Waiting several days for assistance when facing technical problems is extremely frustrating.
The platform is easy to navigate, but that's about the only positive. My desposits are quick, but I've had issues with delays and confusion in other areas. I honestly wish I had found a better service sooner.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.