Geobear Opiniones 446

Geobear’s team fixed our subsidence problem in less than one day. Led by Ivor and a team with 45 years’ experience they carried out all work to a very high standard and could not be faulted in any aspect. Our property is now stabilised and safe with full guarantee and certification so we have peace of mind after a very stressful time. Only reason for a less than 5-star review is that the company fell down somewhat on communication so we were not advised of a schedule for the work or supplied with confirmation that it was actually happening on the appointed day which did give us anxiety. Similarly communication was poor with regard to confirmation of deposit payment. Otherwise very pleased with the outcome and would recommend this company highly.

Geobear has done a fantastic job in fixing the sunken floor in our extension. I had an initial call with Neil Crozier who guided me through the whole process and was extremely helpful throughout. The works were scheduled on a date of my choosing and on the day, the team were in and out in a few hours, completing the job with minimal mess and disruption.

My Initial enquiry was followed up very quickly by a thorough site visit. Had to wait some months for other contractors to complete preparatory work. Geobear kept in touch to check progress. On the treatment day the workforce arrived early, they made time to answer my questions and work was carried out very efficiently. It took half a day and the site was left clean and tidy.

Jon Large gave exceptional customer service from start to finish - the engineers were very polite and respectful of my property - credit control went above and beyond to help me with my issue - the transaction on the whole went smoothly the only road bump I incurred hence the 4 stars not 5 was with the Scheduling Co-Ordinator correspondence, their information was too brief and at times very blunt.

Very professional service; efficient design process with good communication throughout. End result was as required, with no issues relating to sequencing, programming or on-site works. Would recommend and use again.

Geobear were a joy from start to finish. Prior to agreeing the work, Ian from the sales team was able to answer all of my questions and was happy to talk through the process. On the day, the team that came to do the work were very efficient, knowledgable and polite. Geobear offer a very elegant solution to a worrisome problem, and I highly recommend them as a company and service.

The engineers who arrived on site were very professional and experienced, they fully explained the work they would be doing, how long it would take and any impact to ourselves. As the job progressed they highlighted any further concerns regarding drain displacement and ensured this was included in the final report. Once the work was completed they ensured they cleaned everything fully and throughout the job they were very friendly and polite.
Excellent results and excellent reprentatives of the company.
Thanks.

Excellent service. Very professional

Mr Malik was outstanding in our first chat. He was extremely knowledgeable and honest. He went beyond expectations showing me geological charts, historical issues in my area to illustrate my query. I am absolutely blown away! 10 out of 10. Highly recommended.

Jon large was exceptional in his execution of the works.

Excellent! Received above and beyond support from this company to find the right solution for my budget. No hard sell- just information, experience and professionalism -Highly recommend.

What a well organized and professional company! Neil Crozier conducted our video consultation and he was patient, thorough, informative and showed great integrity. He obviously knows his stuff!
Once the consultation was complete he told me he didn't think subsidence was the issue, and advised me to contact a roofer as he felt the problem may lie there. He was absolutely right!
And all this for free! I didn't think people like this existed anymore. We are so grateful.

Very professional service , we had subsidence on our conservatory , Ian at Geobear explained exactly what was going to be done and kept us updated along the way , in two days the work was completed with minimal hassle and no stress, I’d certainly recommend this company

Had a free video consultation with Rizwan. He had done his research into my property and was very knowledgable.
In the end he offered some useful info but advised me not to take any further action at this time and to simply monitor the cracks - so no hard sell.

I put an enquiry though the website yesterday and today I received a phone call from Area Manager Neil Crozier. He was able to answer all of my questions and addressed all of my concerns. His recommendations were honest and he has given me all the information necessary for moving ahead with the purchase of a property which suffers from historic subsidence! Thank you Neil & Geobear!

Incredible service from start to finish - very professional and knowledgeable Paul didn’t try and sell a product that wasn’t needed, he took the time to explain the processes involved and was always there to answer any questions we had. 100% would ( and have ) recommend Geobear to any one concerned about movement within their property.

Jon was prompt to the meeting, very friendly and welcoming from the beginning. He asked questions and when I was uncertain he gave clarification and explaination to assist my understanding. Never felt belittled for not knowing the information, but helped it feel like a safe, warm and relaxed chat which ended up being reassuring and positive. Jon did his own research beforehand, remained professional and shared a wealth of knowledge which I knew little of myself.

His kindness and compassion really helped set me at easy when I was facing a worrying time which has helped me feel comfortable that when the time is right and needed to know who I'll be contacting!

Thanks for the time today and help!

Impressed with the depth and thorough video call with the professional engineer. Really efficient service from start to finish. Everything explained and advice available every step of the way.

Really efficient service from start to finish. Everything explained and advice available every step of the way.

Can’t fault the procedure or the personnel on site. Slight difference of opinion over the invoice, quickly resolved.