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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have been wearing these type of caps for many years. I saw your AD on instragram, the price was less than where I bought my last cap. When the cap arrived, I was immediately impressed. The feel,... Ver más

Valorada con 5 estrellas sobre 5

I have a large head and finding caps that actually fit has been a problem my whole life. Emailed George before ordering to check and he replied personally within the hour confirming the right style fo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I almost did not order because I was not sure about buying a cap online without trying it on first. Glad I did. The cap arrived well packaged and looked exactly like the photos. The quality is really... Ver más

Valorada con 3 estrellas sobre 5

I have placed an order and am yet to receive the caps. I saw a number of good reviews as well as a very bad one. I had to rate and take a position so taken a middle of the road place. Despite an o... Ver más

La empresa ha respondido


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

29 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

This is a scam

This is a scam. George's Caps is supposedly a London company. These scammers are claiming to be that company, but are based in the Neatherlands. The return address for my package was from Jamaica NY.

One of the caps I got from these scammers is a Jamont. I found the same cap for sale on Ghelter.com. The labels were cut out of the other 3 caps I got. No doubt they said made in China. All 4 caps are poorly made.

EDIT
There is no George's Caps based out of London. Google is a thing Skippy. I can copy and paste the email you've referenced, which does not offer a refund. Yet another lie. You're drop shipping poor quality caps. These were not made by a proper milliner.

21 de abril de 2026
Opinión espontánea
Logotipo de Georges Caps

Respuesta de Georges Caps

Thank you for your feedback and I want to address each point directly.

George's Caps is a legitimate British cap brand based in London, UK. Our company is registered in the Netherlands under F. Coolen Services for legal and payment purposes, which is standard practice for small international brands. This is simply the name that appears on bank statements and has nothing to do with being a scam.

The Jamaica NY address on your package is a USPS carrier fulfilment and sorting centre that international shipments pass through before final delivery to your door. It is not our address and is not unusual.

Regarding the cut labels, we made the decision to remove internal tags after multiple customers reported skin irritation from the fabric. Since we cannot remove them from the stitching without damaging the cap we cut them as short as possible. This is a customer care decision and not an attempt to hide anything.

We reached out to you personally by email to resolve this and our offer of a refund still stands.

George,

Valorada con 5 estrellas sobre 5

Hats look great and feel like good

Hats look great and feel like good, solid craftsmanship. Got one for my girlfriend and I, liked them so much we wanted to grab a few more in different styles. Wasn't aware of the business until I was told of the sales, but the sale price for this quality is an incredible bargain.

23 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam!!!! Fraud!! They used to be Henry’s caps

They used to be Henry’s caps. They will all come with tags from other country’s cut out of them. We DID get the hats we ordered but we only ordered because we believed the story. Buyer beware this story is a SCAM.
I was able to get a refund for fraud.
The site is flagging bad reviews to be removed!

1 de noviembre de 2025
Opinión espontánea
Logotipo de Georges Caps

Respuesta de Georges Caps

Thank you for taking the time to leave a review. We are sorry to hear you feel this way and want to address your concerns directly.
George's Caps and Henry's Caps are completely separate and unrelated companies. We are aware of the confusion this has caused among customers and are actively pursuing this matter through the appropriate legal channels.
Regarding the tags, as stated on our website and in our customer communications, some caps in our collection are sourced from trusted external suppliers. The internal tags are removed as a precaution after multiple customers reported skin irritation from the fabric. This is clearly a customer care decision and not an attempt to hide anything.
We are glad your order arrived and that you received the caps you ordered. We do not remove reviews from Trustpilot and have no ability to do so. Trustpilot operates independently and all reviews are subject to their own guidelines.
We take every customer concern seriously and our customer service team is always available to help resolve any issues directly.

George

Valorada con 5 estrellas sobre 5

TOP QUALITY AND COMFORT

Thank you very much for such a wonderful quality cap....I had so many people at Church and other events compliment on how GREAT this cap looks... and the feel of the cap is so comfortable, I really enjoyed the wear of it throughout the day !!! Thank you, that's why I ordered a second one !!!

20 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My first purchase of two hats one wool…

My first purchase of two hats one wool and one cotton were so comfortable that I decided to order three more. I have saved hundreds with this sale. The quality of these hats are worth the original price. Get them while you can!!!

18 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quality was perfect, George even contacted me personally

I almost did not order because I was not sure about buying a cap online without trying it on first. Glad I did. The cap arrived well packaged and looked exactly like the photos. The quality is really impressive, much better than I expected at this price point. George personally reached out to check everything was okay which I did not expect at all from an online store. That kind of personal touch is rare these days. Already thinking about ordering another one before they close up for good.

12 de abril de 2026
Opinión espontánea

Trustpilot está evaluando esta opinión de acuerdo con nuestro protocolo de denuncia.

Valorada con 5 estrellas sobre 5

George's caps are such great quality.

George's caps are such great quality.
Very comfortable and they look great.
I lost my favorite cap and when I found George's I went for it. I'm so glad I did. Arrived quickly. I've worn them every day since.

12 de abril de 2026
Opinión espontánea

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