Prompt delivery, accurate descriptions and genuine products. Only complaint is the complicated payment process, why not simply credit card rather than BACS, but would not want to see price increase fo... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Good day! I was a little suspicious about the prices on tobacco because the prices are pretty low comparing to other sites I found, but I took a risk and everything went well: I got both of my orders... Ver más
La empresa ha respondido
Good selection of products all genuine and well packaged for delivery. Customer Service was helpful with a quick response. I opted for next day delivery and received this within 1 working day.... Ver más
La empresa ha respondido
I been long time ago with them It’s good flavour but some times change the taste of the Tabasco I don’t know why I recommend all the people to pay from them
Información sobre la empresa
Escrito por la empresa
Therese & Georgette UK - Hookah, Shisha & Related Products - Al Fakher, Mazaya, Afzal Flavours Available
Información de contacto
7 Bell Yard, WC2A 2JR, London, Reino Unido
- 07936806981
- customerservice@gergeswholesaleruk.co.uk
- gergeswholesaler-tobaccoshisha.co.uk
4,7
Excelente
53 opiniones
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One of the best company I found
One of the best company I found. Fast delivery, good stuff.
4 de junio de 2023
Respuesta de Therese & Georgette UK
thank you for this this review. We're happy that our products meet your expectations.
Respuesta de Therese & Georgette UK
Hi Sokratis!
Thank you for leaving a review! we're happy the items arrived on time and that the Quality is what you expected! Please let us know if there is anything else we can help you with.
Amazing customer service and very fast…
Amazing customer service and very fast delivery
17 de mayo de 2023
Respuesta de Therese & Georgette UK
Hi Georges!
Thank you for leaving a review! We're happy our team were able to assist you withy our order and that the items arrived fast!
Thank you so much
Thank you so much , its very good service and the original al fakher with amazing small
18 de mayo de 2023
Opinión espontánea
Respuesta de Therese & Georgette UK
Dear Customer,
Thank you for leaving us a review! We're very happy our services & products were what you expected. Please let us know if there is anything else we can help with.
Great customer service
Great customer service, the product came quickly and the whole process was completely hassle free.
3 de mayo de 2023
Opinión espontánea
Respuesta de Therese & Georgette UK
Hi Mo,
thanks for the review! Happy our staff were able to make the process as efficient as possible. Please let us know if there is anything else we can else you with in future.
Respuesta de Therese & Georgette UK
Hi Zuby,
thanks for leaving a review. We're happy that you liked our products and services! Let us know if there's anything in future we can help with.
Good selection of products all genuine…
Good selection of products all genuine and well packaged for delivery.
Customer Service was helpful with a quick response.
I opted for next day delivery and received this within 1 working day.
I have ordered a few times now and is a good legiment website for shisha products.
4 de mayo de 2023
Opinión espontánea
Respuesta de Therese & Georgette UK
Hi Nabeel,
Thank you for leaving a review. We're happy that you liked our products & services. Please get in touch if you need anything else in future.
Prompt delivery
Prompt delivery, accurate descriptions and genuine products. Only complaint is the complicated payment process, why not simply credit card rather than BACS, but would not want to see price increase for credit cards. Good website
23 de abril de 2023
Respuesta de Therese & Georgette UK
Hi Nigel,
Thanks for leaving a review. We're sorry the payment process may be slightly longer then other simple methods. At this time we feel it's the best way to manage orders as many people use false cards which result in high chargeback claims. It also helps us to carefully verify who is making a purchase, as you'd be surprised people, including minors use false information to try and make a purchase. To keep these things to a minimum, we have implemented manual payment.
Once we have better security infrastructure in place, we will consider simplifying the the overall payment process.
Please get in touch if there is any other inquiries in future.
Respuesta de Therese & Georgette UK
Hi Nikolay,
Thanks for leaving us a review. Happy you liked our items and services. Please let us know if you need anything in future.
Very good quality and service.
It was my first time I order from this online store. The product i bought Shisha Tobacco was original and of good quality. To be honest I was pretty surprised the delivery was very quick (in 2 days) although i used the free delivery option.
I do recommend this store!
Somar
6 de abril de 2023
Opinión espontánea
Respuesta de Therese & Georgette UK
Thank you for leaving us a review. We're happy that you liked the products. We can that these reviews will give other consumers confidence when they decide to purchase with us. Please get in touch if you have any other future inquiries.
Great service and cheapest all over the…
Great service and cheapest all over the online site
4 de marzo de 2023
Respuesta de Therese & Georgette UK
Hi Sir, Thank you for your review. We're happy our products are to your expectations. Please contact us regarding any questions you have in the future.
Excellent prompt service
Excellent prompt service. product was delivered ahead of time.
19 de febrero de 2023
Opinión espontánea
Respuesta de Therese & Georgette UK
Hi Hassan, Thank you for leaving us a review. We're happy you liked your products. please let us know if there is anything we can help with in future.
Great service and excellent customer…
Great service and excellent customer service
18 de febrero de 2023
Excellent Product!
Excellent customer service, fast delivery and most of all genuine product within reasonable price. Keep up the good work!
14 de febrero de 2023
Opinión espontánea
Respuesta de Therese & Georgette UK
Hi Nadira,
Thank you for this review. We're very happy to see that our products are to your liking. Please get in contact if you need any assistance in future.
Best in the game
Best in the game, I hope they will bring more damaged bags, especially other brands
8 de febrero de 2023
Respuesta de Therese & Georgette UK
Hi Roberto. Many thanks for leaving us a review. we're happy you're enjoying your products. we plan to source other brands in the next 1-2 years in which you will have more choices to choose from. Please get in touch if you have any questions going forward.
5star!
Fast, quick service and very good service when contacting customer services. The product itself is absolutely spot on as expected too. Thanks!
1 de febrero de 2023
Opinión espontánea
Respuesta de Therese & Georgette UK
Hi Craig, Thank you for this review. we're happy to hear our services met your expectations. please let us know if there is any questions we can help with in future.
Ordered few items from here
Ordered few items from here, smooth transaction, no concerns, defo recommend
2 de febrero de 2023
Respuesta de Therese & Georgette UK
Hi Hamza,
Thanks for this review. Happy to hear the service is up to your standard. Please let us know if there is any questions you may have in future.
Excellent fast and efficient customer…
Excellent fast and efficient customer Service
27 de enero de 2023
Respuesta de Therese & Georgette UK
Hi Alex, Thank you for leaving a review. We're very happy you're satisfied and happy with our services. We hope we can continue to meet our needs going forward. If you have questions, please get in touch.
Great shisha supplier!
Great shisha supplier. Has never let me down and quick to respond.
23 de enero de 2023
Respuesta de Therese & Georgette UK
Hi Peter,
We're glad you've enjoyed your products. We hope your service will continue to meet your needs. Please get in touch if you've got any questions.
great Seller…
I ordered double apple which was a favourite of mine a few years back. I had forgotten how good it was. My order came in good time and reasonable good price. Will definitely order again.
28 de diciembre de 2022
Respuesta de Therese & Georgette UK
Hi Mehmet,
We're glad the quality of the product was to your liking. We hope we can alway accomodate you all the time in future. Please don't hesitate to contact us if you have any questions.
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