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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This was our 1stbtime ordering roast potatoes and turkey& glaxed ham for Christmas. It arrived on Christmas eve and packaging well. The Communication was great and the food was beautiful. My guests l... Ver más

Valorada con 5 estrellas sobre 5

The food is delicious, service friendly and delivery is prompt. Occasionally I don’t like a meal - but that is generally because the flavour doesn’t appeal. Generally, however, I love every dish. In... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Wow these meals are so good! Fresh, tasty and delicious and a decent sized portion. Recipes that appeal to even my fussy eater husband too. I have a health condition that makes it impossible for me to... Ver más

Valorada con 5 estrellas sobre 5

This is a fantastic company that always continues to amaze me with their customer service. I am and will continue to be a regular customer. They always look after their regular customers which is some... Ver más

Información sobre la empresa

  1. Productos de alimentos

Escrito por la empresa

Gourmet heat and eat meals, delivered to your door.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

462 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Extremely helpful staff

Found ordering meals was not easy until a staff member helped.
What great help it was.

25 de agosto de 2023
Logotipo de FED.

Respuesta de FED.

We are always happy to help! Really appreciate you taking the time to share this :)

Valorada con 5 estrellas sobre 5

Delicious meals reliably delivered

The choice of meals each week is great and the delivery and communication very reliable.

30 de julio de 2023
Logotipo de FED.

Respuesta de FED.

Thanks for this April! Great feedback from a great FEDDIE!

Valorada con 5 estrellas sobre 5

Excellent and prompt customer service

Excellent and prompt customer service, very helpful when I missed the deadline to pause my subscription due to travel.

28 de julio de 2023
Logotipo de FED.

Respuesta de FED.

Glad to hear we were able to sort you out Hayley! Always happy to help :)

Valorada con 5 estrellas sobre 5

Amazing quality

Amazing quality! Easy service!

Great customer service that assist you in a timely matter😊

24 de julio de 2023
Logotipo de FED.

Respuesta de FED.

The E in FED stands for easy! It doesn't really but either way, we're glad to hear you're having a positive experience with us :)

Valorada con 5 estrellas sobre 5

Yummm taste!

Over the years i've tried most of the pre made meal options in NZ. I find these some of the best tasting menu options to date! And the larger size options are ideal for me. Yummm :)

23 de julio de 2023
Logotipo de FED.

Respuesta de FED.

Great to hear James! Appreciate this, thank you!

Valorada con 4 estrellas sobre 5

Delicious

I really enjoyed these meals, and I could easily eat two for lunch.

24 de junio de 2023
Logotipo de FED.

Respuesta de FED.

Thank you for your feedback! If you didn't already know, just thought I'd share our Ravenous size available for subscribers! 80G more than our single size if you're wanting a little bit extra :)

Valorada con 5 estrellas sobre 5

The range of meals are amazing

The range of meals are amazing. The mini is the perfect size for me, and the meals are just so tasty!

25 de junio de 2023
Logotipo de FED.

Respuesta de FED.

Your meals might be mini but our flavour is BIG! Great to hear Helen, thank you!

Valorada con 4 estrellas sobre 5

FED are fantastic!

FED are fantastic!

They take the hassle out of cooking, by cooking the meals for you & you can choose what you want for your weekly dinners.
You can even skip that week, if the menu isn’t to your liking.
They deliver all over NZ, which is a plus & they are packaged perfectly.
All you need to do is heat & eat! :D

Plus it saved me more money than going to the supermarket & cooking the meals myself, which my cooking skills are unfortunately mediocre at best.
It also saved me a lot of time, worrying about what to eat & make for each night while I can just pull out a pre-cooked meal from my fridge or freezer & heat it up in the microwave.

So if you're a very busy Kiwi with little to no time on your hands, regardless if you work a 9 to 5 job or even work from home as a self-employed individual.

I highly recommend these guys, as they will save you a ton of time & also save money at the supermarket, if you're not good at cooking & hate doing so like myself.

The only thing I would love them to improve on, is to add more vegetarian/vegan options that equivalent to the amount of meat dishes they have on offer each week.
Since there are times, there aren't enough options.
Plus one meal which was the Creamy Mushroom with Leek Farro Risotto was the only dish, that was disappointing.
Which is why I only gave FED 4 stars instead of 5.

Please add more meals that cater to those with special dietary needs.

So what are you waiting for, give FED a go!

24 de junio de 2023
Logotipo de FED.

Respuesta de FED.

Thanks so much for your review Amrish! We really want to help busy kiwis and are glad to hear it's working for you. We're surprised the risotto didn't quite tickle your fancy as it's one of our award-winning dishes and we always make sure a quarter of our subscription menu is vegetarian friendly! Really appreciate all your words and hope you keep enjoying getting FED :)

Valorada con 5 estrellas sobre 5

Sent as a gift, initially.

I sent FED family meals to my daughter and family as they had covid. What a lifesaver, not only are the meals of high quality and totally delicious there was plenty for all five of them. My daughter has now cancelled her labour intensive Hello fresh meals and ordered FED as have I.

24 de junio de 2023
Logotipo de FED.

Respuesta de FED.

This made us smile! Thank you Ann, hope you and your family enjoy :)

Valorada con 5 estrellas sobre 5

Generally I had a good experience with…

Generally I had a good experience with GetFed products. Their staff's response to my queries was fast and they refunded the cost of a leaking meal.
The food is usually tasty and certainly convenient. I would prefer more vegetables, though I am not vegetarian, and less rice. Wonderful aromas circulate when heating the meals, adding to the sense of individuality and less mass production than some other precooked meals. Free cookies also appreciated.

29 de mayo de 2023
Logotipo de FED.

Respuesta de FED.

Who needs a scented candle when you have FED? :) Thank you for the feedback Mary!

Valorada con 5 estrellas sobre 5

Delicious

I love ordering the food from here because I love having a nutritious option in the fridge or freezer when I don’t want to cook. Everything I have tried has been so delicious and filling!

29 de mayo de 2023
Logotipo de FED.

Respuesta de FED.

We're happy to be your personal chefs! Thank you for your feedback!

Valorada con 5 estrellas sobre 5

Very delicious!

Was going to do this during a temporary busy period. That was four months ago. Have continued on with my subscription because we are still too busy and tired to cook in the evenings and we now we have no motivation to quit these very delicious meals!

28 de mayo de 2023
Logotipo de FED.

Respuesta de FED.

So glad to hear that we can help you out, Faye! We're happy to cook for you so you can do more of what you need to do :) Thanks for this!

Valorada con 5 estrellas sobre 5

Injured? FED is the response

I was injured and could not cook. FED was the perfect solution for me: delicious meals, no fuss, delivery as expected made my life way easier

29 de mayo de 2023
Logotipo de FED.

Respuesta de FED.

Glad to have helped you out! We really appreciate this and hope you're feeling better :)

Valorada con 4 estrellas sobre 5

Easy and avoids food waste

This has been really great at freeing up my time in the evenings and helping prevent food waste. Most weeks there's a great selection of meals available and it's easy to skip the weeks where there's nothing you want. Just make sure you remember to check before the cut off.

29 de abril de 2023
Logotipo de FED.

Respuesta de FED.

Thanks Taylor! We pride ourselves on helping our Feddies add ease to their routine so this is great to hear!

Valorada con 1 estrellas sobre 5

Overall experience was (at most) “meh”.

Overall experience was (at most) “meh”.
The food itself was pleasant enough, but did not wow. I did not look or scent the food and be excited about the meal ahead, and the experience was on par with most standard mass made prepackaged meals.
Add to that, discovering celery in one meal where that was not listed on the ingredients meals cross contamination exists (that or bad labelling), and with allergies for celery in play, this was an unacceptable risk.
Lastly, the delivery itself went to the incorrect place, and was left in the sun and clearly visible from a high traffic foot path and road.
So overall, unimpressed and uninspired.

Following the response from FED:
I was under the impression that all the ingredients were listed - and I am pretty unimpressed by the 'if its less than 5%' comment.
The fact it was in the stock, and explains why I felt unhappy about the food makes more sense. Aren't we all glad it wasn't a full blown allergy and not simply a food intolerance?
This cements my view that I will not be using FED again.

30 de abril de 2023
Logotipo de FED.

Respuesta de FED.

Thank you for giving feedback and we’re so sorry to hear about the experience you had.

We’ve spoken to our delivery company about the drop off address and apologise for the inconvenience caused. We do send a delivery message via text and email when your box has been delivered and on receiving this message if the box is not where it should be, this is the best time to get in touch with us so we can rectify it immediately.

Celery is a component of our stock and our homemade ragu. It’s likely that when blending the ragu a few chunks of celery remained. There is no requirement under the ANZ Food Standards Code to list celery as an allergen. The tightening of the allergen regulations for implementation by Feb 2023 also prevent any bolding of allergens (or including them in the allergen summary statement), other than those required by the regulations. If it is a combined ingredient and is less than 5% of the dish then it does not need to be listed which in this case it would have been.

Nevertheless we do understand that some people are affected by celery and we will include this in labels going forward.

Once again, many thanks for taking the time to get in touch – we do listen and take on board all feedback

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