getmycourse.com.au Opiniones 

752
•
TrustScore: 4.5 sobre 5

4,4

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great experience getting my Cert IV TAE through RPL with GetMyCourse. The team was efficient, the process was clearly explained, and the support throughout the evidence submission was excellent. Highl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Exceptional service from start to finish! The team at Get My Course made everything so easy and straightforward. Highly professional, quick to respond, and genuinely helpful. 5 stars well deserved — w... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Very disappointing experience. I will rate get my course zero rating. I paid around $4,000 upfront for a Diploma course that was not available as promised. This has wasted almost a year of my time... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently completed my certificate IV in training and Assessment course from get my course. Team were very supportive and available anytime I required assistance to complete my course.

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de servicios educativos y de carrera profesional

Escrito por la empresa

We are course aggregator. We help people recognize their work experience and get a formal Qualification. We were recognized as the 66th fastest growing startup in Australia by AFR(Australian Financial Review)


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

752 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 78% de las opiniones negativas

Suele responder en menos de 48 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,4

Todas las opiniones

(752)

86 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great Expereince with Get My Course!

My name is Daniel, and I have just completed my CHC62015 – Advanced Diploma of Community Sector Management. The process with Get My Course was transparent, professional, and well-structured. I had one dedicated Student Support, RC, who was patient, knowledgeable, and very supportive in mapping my experience and guiding me on the right evidence to submit. Every step was clearly explained, and I always knew where I stood in the process.

Completing this qualification has strengthened my professional portfolio and boosted my confidence, knowing my skills and leadership experience are now nationally recognized. I’m excited about the new opportunities this opens up for me in the community and care sector, and I’m grateful for the support I received throughout my journey.

12 de enero de 2026
Opinión espontánea
Logotipo de getmycourse.com.au

Respuesta de getmycourse.com.au

Congratulations on this outstanding achievement, Daniel! Completing the course for Advanced Diploma of Community Sector Management is a significant milestone that speaks volumes about your leadership and dedication to the sector.

We are so pleased to hear that your experience was transparent and professional. It is wonderful to know that RC provided such expert guidance, as mapping years of high-level experience into a national qualification can be a complex task. We’re glad her patient and knowledgeable approach made the process clear for you.

Knowing that you now feel more confident with a nationally recognized portfolio is exactly the outcome we aim for. Your leadership experience is invaluable, and having the credentials to match will undoubtedly open many doors for you in the community and care sectors.

Thank you for choosing Get My Course and for sharing your journey with us. We wish you the absolute best in your career advancement!

Valorada con 5 estrellas sobre 5

Highly supportive and professional experience

I had a great experience completing my Certificate III in Individual Support. Blenda, my Account Manager, was amazing throughout the whole process. She was always friendly, supportive, and quick to respond, which made everything so much easier.

If I could give 10 stars, I definitely would, because the support was outstanding. This qualification has been very valuable for my career, especially in my work with NDIS clients.

Thank you so much, Blenda, for all your help and support.

8 de diciembre de 2025
Opinión espontánea
Logotipo de getmycourse.com.au

Respuesta de getmycourse.com.au

Thank you so much for your beautiful review and the virtual flowers! We are incredibly proud of you for completing your Certificate III in Individual Support. It's heartwarming to hear that Blenda provided such warm and outstanding support. We'll be sure to share your "10-star" praise with her—she will be absolutely delighted to know she made your journey easier and more successful.

We also really appreciate your insight regarding the documentation process. You hit the nail on the head: when students are as diligent and responsive with their paperwork as you were, it allows us to move everything forward smoothly. We're thrilled that this qualification is already adding value to your career, especially in your work with NDIS clients. Thank you for choosing Get My Course, and we wish you the very best in your professional journey!

Valorada con 5 estrellas sobre 5

My name is Elisiume

My name is Elisiume, and I have just completed my Diploma of Community Services through Get My Course, and I couldn’t be happier with the experience.

The RPL process was clear, structured, and well supported from start to finish. What truly made the difference was the guidance from my Account Manager, RC, who took the time to thoroughly explain each step of the process. RC patiently walked me through the requirements, clarified expectations, and provided clear guidance on how to map my workplace experience and documentation to the qualification standards.

I was especially grateful for the support in identifying the right evidence to submit. Instead of feeling overwhelmed, I felt confident that the documents I provided accurately reflected my skills, experience, and contributions in the community services sector. This support allowed me to complete my requirements efficiently and with confidence.

Completing this qualification has strengthened my professional credentials, increased my confidence, and reinforced my commitment to ongoing professional growth in Australia. It has helped me clearly demonstrate that I am serious about my career in community services and the quality of support I provide.

Thank you so much to Get My Course and especially to RC for the encouragement, professionalism, and genuine care throughout the journey. I highly recommend Get My Course to anyone considering RPL.

All the best, and thank you again!

— Elisiume

17 de diciembre de 2025
Opinión espontánea
Logotipo de getmycourse.com.au

Respuesta de getmycourse.com.au

Congratulations Elisiume, on successfully completing your Diploma of Community Services! It's such a pleasure to read about your journey. We are thrilled that you found the RPL process clear and structured, and that RC provided such exceptional support. Taking the time to map your extensive workplace experience to the qualification standards is a significant task, and we are glad RC’s patient guidance made you feel confident rather than overwhelmed.

It's wonderful to hear that this qualification has already strengthened your professional credentials and reinforced your commitment to your career here in Australia. Demonstrating your expertise through a Diploma is a powerful way to show your dedication to quality support in the community services sector. Thank you for your high recommendation and your kind words for RC; we will be sure to share this lovely feedback with her!

Valorada con 5 estrellas sobre 5

I completed my Advanced Diploma in…

I completed my Advanced Diploma in 2023, and the experience was truly valuable and transformative. From start to finish, the support I received was outstanding, particularly from my account manager, Blenda, who was consistently professional, responsive, and genuinely invested in my success.

The guidance provided throughout the process was clear, structured, and practical, making it easy to stay on track while balancing work and study. The qualification has significantly strengthened my skills, confidence, and strategic thinking, and it has directly contributed to the growth and credibility of my business.

I highly recommend this program to anyone looking to upskill, formalise their experience, and gain qualifications that deliver real-world value. The support, professionalism, and outcomes exceeded my expectations.

25 de diciembre de 2024
Opinión espontánea
Logotipo de getmycourse.com.au

Respuesta de getmycourse.com.au

Congratulations on completing your Advanced Diploma! It is wonderful to hear that your experience was so transformative and that you have already seen the direct impact on the growth and credibility of your business. We're especially pleased to hear your praise for Blenda. Having an Account Manager who is genuinely invested in your success makes all the difference, and we will be sure to share your kind words with her. It is great to know that the clear, structured guidance allowed you to balance your studies alongside your professional responsibilities so effectively. Strategic thinking and increased confidence are key outcomes of an Advanced Diploma, and we're thrilled that these skills are now delivering real-world value to your career. Thank you for your high recommendation and for choosing us to help formalise your experience!

Valorada con 5 estrellas sobre 5

Excellent Support

My name is Josephine, and I recently completed my second course with Get My Course - the Certificate III in Individual Support. Once again, I received excellent support from RC, who guided me in mapping my documents and navigating all the course requirements to ensure success.
This course has allowed me to strengthen my credentials in the community sector and further advance my career, giving me greater confidence and opportunities to make a positive impact.

8 de octubre de 2025
Opinión espontánea
Logotipo de getmycourse.com.au

Respuesta de getmycourse.com.au

That is absolutely fantastic, Josephine! Congratulations on completing your second course with Get My Course (the Certificate III in Individual Support!) It's wonderful to hear that you once again received excellent support from RC. Her guidance in mapping your documents and navigating the course requirements clearly ensured your success.

We are thrilled that this qualification has allowed you to strengthen your credentials in the community sector, giving you greater confidence and opening up further opportunities to make a positive impact. Thank you for sharing your achievement! We wish you continued success in advancing your career.

Valorada con 5 estrellas sobre 5

5 stars to Miss RC for her amazing…

5 stars to Miss RC for her amazing support! She truly went above and beyond to assist me throughout my journey. She made the entire process smooth, easy, and completely stress-free. With her guidance, I successfully completed my RPL in the Diploma of Community Services.
I would also be happy to proceed with the Diploma in Mental Health, as I believe it will open more opportunities for me when I am ready to move forward with my chosen career path.
I highly recommend GetMyCourse to anyone considering further study. Thank you again, Miss RC, for your outstanding support!

8 de diciembre de 2025
Opinión espontánea
Logotipo de getmycourse.com.au

Respuesta de getmycourse.com.au

That is absolutely fantastic feedback! We are delighted to award these 5 stars to RC for her truly amazing and outstanding support!
It's wonderful to hear that she went above and beyond to make your entire RPL process for the Diploma of Community Services smooth, easy, and completely stress-free.

We are very excited to hear that you are happy to proceed with the Diploma in Mental Health when you are ready, and we agree that it will certainly open up more opportunities in your chosen career path. Thank you for the high recommendation! We will ensure RC receives recognition for her exceptional dedication.

Valorada con 1 estrellas sobre 5

Very Poor communication. Irresponsible working. Frustration

Applied for certificate III childcare courses via RPL and paid $2560 (forced me to pay in 1 week). After collecting a the documents and evidence they said I can't do via RPL so Blenda informed me to change to online course or you want withdraw the course. I just told I don't have time do online course so I am withdraw the course. Please refund the money. Blenda requested for refund on 25th September to finance team. Finance team contacted me via on Oct 24th for the refund details ( 1 month for refund requests). Then they emailed me it will take 30 days to process. But till today 12 December. I didn't get any refund so almost I am waiting for 4 months for my refund. So I am going to raise complaint with NSW Fair trading today with compensation for my frustration and stress.

3 de diciembre de 2025
Opinión espontánea
Logotipo de getmycourse.com.au

Respuesta de getmycourse.com.au

I am personally addressing your correspondence and the serious concerns you have raised. I sincerely apologize for the significant distress and the unacceptable delay of nearly four months in providing you with a definitive resolution—this is a failure in our administrative processes for which I take full accountability.

I understand that after assessment, you were found ineligible for the RPL pathway and chose to withdraw, as the alternative course was not financially manageable at this time.

Based on a comprehensive review of the assessment process and the terms and conditions agreed upon at enrollment for the RPL service, the decision has been made not to return the fees paid. This decision is in line with our stated policy for services rendered up to the point of ineligibility.

We acknowledge that this outcome is highly disappointing, and we deeply regret the severe communication issues you endured. Your complaint has been escalated to the highest internal channels for final management review and follow-up regarding the service failures you experienced.

Valorada con 5 estrellas sobre 5

Great experience

I completed cert III INDIVIDUAL SUPPORT AGEING & DISABILITY course with get my course, and i had a very positive experience from beginning to end. I liked that i could learn at my own pace and go back to the lessons whenever i needed to. Everything was set up in a way that made studying feel smooth and stress free.

I would also like to mention my student support advisor, Hanna. She was very kind, patient, and ready to help whenever i had questions. She quickly replied and made sure i felt supported throughout the whole course.her support made a big difference in my overall experience.

By completing this course, i have learned many useful skills that can now apply in real situations. It has helped me feel more prepared for future opportunities, and it has given me confidence to continue learning and improving.i am very happy that i choose this course, and i truly appreciate the help I received along the way.

I would gladly recommend GetmyCourse to anyone who is looking for an easy to follow course with great support.

12 de diciembre de 2025
Opinión espontánea
Logotipo de getmycourse.com.au

Respuesta de getmycourse.com.au

Congratulations on completing your Certificate III in Individual Support (Ageing & Disability) with Get My Course! We're delighted to hear you had a very positive experience from beginning to end. It is great that you liked the flexibility of learning at your own pace and that the course structure made studying feel smooth and stress-free. Kudos go to Hanna! Hearing how she was very kind, patient, and made sure you felt supported throughout the whole course, plus always replying quickly to your questions, confirms the high standard of guidance she provides. Her support clearly made a big difference in your experience.

We're thrilled that this course has given you useful skills, increased your confidence, and helped you feel prepared for future opportunities. Thank you for gladly recommending Get My Course! We wish you immense success in your career.

Valorada con 5 estrellas sobre 5

I recently completed my Certificate III…

I recently completed my Certificate III in Individual Support (Ageing & Disability) through GetmyCourse, and I’m extremely happy with the entire experience.

From the beginning, Hanna, my Student Support, was absolutely amazing. She was consistent, patient, and always ready to guide me whenever I needed help. Whether it was understanding assessments, navigating the platform, or staying motivated, Hanna made the whole journey so much easier. Her support truly made a big difference, and I always felt that someone had my back.

The course itself was practical, well-structured, and flexible—perfect for balancing study with my personal schedule. I learned valuable skills that directly apply to real workplace situations, especially in aged care and disability support. Completing this qualification has opened new career opportunities for me and increased my confidence in delivering quality care.

I’d definitely recommend GetmyCourse to anyone looking to start or advance their career in community services. Great course, great support, and a great investment in your future!

12 de diciembre de 2025
Opinión espontánea
Logotipo de getmycourse.com.au

Respuesta de getmycourse.com.au

That is absolutely fantastic feedback! Congratulations on successfully completing your Certificate III in Individual Support (Ageing & Disability)! We are thrilled to hear that you are extremely happy with the entire experience. And we are doubly thrilled to hear about Hanna! Knowing she was consistent, patient, always ready to guide you, and made the whole journey easier confirms the exceptional support she provides.

It's wonderful that you found the course practical, well-structured, and flexible, allowing you to learn valuable skills directly applicable to aged care and disability support. Thank you for your strong recommendation! We wish you immense success as you advance your career in community services!

Valorada con 4 estrellas sobre 5

I recently completed the Diploma of…

I recently completed the Diploma of Counselling through the RPL process and was supported by one of the most responsive and positive team members – Ritchel.

From the very beginning, I felt fully supported. The guidance I received from her throughout the RPL journey was clear, encouraging, and tailored to my experience. Every step was explained in detail, which made the process smooth and stress-free. I was assisted in gathering the right evidence, understanding the requirements, and presenting my skills in a way that truly reflected my professional background.

Achieving the Diploma of Counselling has been a turning point in my career. The qualification has opened doors to new opportunities, enhanced my credibility in the field, and given me the confidence to pursue roles that align with my passion for helping others. It has not only improved my career prospects but also broadened the scope of services I can offer, making me more competitive and effective in my work.

I am genuinely grateful for the support I received during the RPL process and proud of how this qualification has elevated my professional journey.

That said, I do want to highlight one area of deep disappointment despite my energy and great efforts– the referral voucher incentive. I successfully organised two referrals, the process was absolutrely dsimissed and not honoured as expected. One referral was acknowledged, while the other was dismissed due to timing, leaving me denied the incentive.This will go further to the Consumer commission at the end of this year. This experience felt misleading and inconsistent with the otherwise professional support I received.

My recommendation: pursue the RPL process with confidence, as it is rewarding and worthwhile, but be cautious about relying on referral incentives, as they may not be delivered as advertised.

10 de diciembre de 2025
Opinión espontánea
Logotipo de getmycourse.com.au

Respuesta de getmycourse.com.au

Thank you for sharing your detailed and honest feedback about your experience completing the Diploma of Counselling through the Recognition of Prior Learning (RPL) process.

We are absolutely thrilled to hear about the success and positive career turning point you achieved with this qualification. It is fantastic that your experience has opened new doors, enhanced your credibility, and boosted your confidence.

A huge thank you goes to Ritchel, whom you described as one of the most responsive and positive team members! We are incredibly proud that her guidance was clear, encouraging, tailored to your experience, and made the entire RPL process smooth and stress-free.

However, I sincerely apologize for the deep disappointment and frustration you experienced regarding the referral voucher incentive. You are right to point out that this experience felt misleading and contrasted sharply with the professional support you received from Ritchel.

Upon reviewing the internal records and email conversations concerning your two referrals, the status confirms that one referral was successfully enrolled, and one referral did not proceed with payment or commence the course. We regret that the communication around this process led you to believe both were successful, resulting in the denial of the incentive for the second referral. We understand this caused significant disappointment, and we will review our internal incentive communication procedures to prevent this type of confusion in the future.

Thank you for your balanced recommendation. We are glad you found the RPL process rewarding and worthwhile, and we appreciate your caution regarding the incentives, as this helps us address a critical administrative clarity failure.

Valorada con 5 estrellas sobre 5

Certificate IV in Ageing Support

I recently completed my Certificate IV in Ageing Support with GetmyCourse.com.au, and I’m very happy with my experience. Throughout my course, Hanna was an amazing Student Support, she was always helpful, responsive, and made sure I understood everything I needed for my studies.

SkilTrak also supported me really well during my work placement, making the process smooth and helping me gain the confidence and skills I needed in the aged care environment.

After completing the course, I also had job opportunities open up for me, which I’m very grateful for. I highly recommend Getmycourse to anyone looking to start or grow their career in aged care. ⭐⭐⭐⭐⭐

15 de octubre de 2025
Opinión espontánea
Logotipo de getmycourse.com.au

Respuesta de getmycourse.com.au

That is absolutely fantastic news! Congratulations on successfully completing your Certificate IV in Ageing Support with GetmyCourse.com.au. We are thrilled to hear that you are very happy with your experience! A huge shout-out goes to your amazing Student Support, Hanna, for being consistently helpful, responsive, and ensuring you understood everything.

It is also wonderful to know that SkilTrak also provided excellent support during your work placement, making the process smooth and helping you gain essential confidence and skills. Most importantly, we are delighted that completing the course led to job opportunities opening up for you! Thank you for the five-star review and the high recommendation to anyone looking to start or grow their career in aged care. We wish you immense success!

Valorada con 5 estrellas sobre 5

It was wonderful experience I got the…

It was wonderful experience I got the best person guide me all the way to the end of my study Miss Beverly

6 de diciembre de 2025
Opinión espontánea
Logotipo de getmycourse.com.au

Respuesta de getmycourse.com.au

That is absolutely wonderful to hear! Thank you so much for sharing your positive experience with Get My Course. We are delighted that you had Beverly to guide you all the way to the end of your study. Her dedication and support are exactly what we strive for! We will certainly pass along your praise to her. Congratulations on completing your study!

Valorada con 4 estrellas sobre 5

Real people are behind it

Today I got my Cert III. It took a bit longer but I really got it

3 de diciembre de 2025
Opinión espontánea
Logotipo de getmycourse.com.au

Respuesta de getmycourse.com.au

That is fantastic news! 🎉 We are absolutely delighted to hear that you successfully completed your Cert III and finally received your qualification!

Congratulations on your achievement. We know that sometimes the process takes a bit longer than expected, but the effort and persistence you showed were well worth it. Enjoy your success!

Valorada con 5 estrellas sobre 5

Meg supported well throughout the…

Meg supported well throughout the process.Highly recommended

3 de diciembre de 2025
Logotipo de getmycourse.com.au

Respuesta de getmycourse.com.au

Thank you so much for sharing that! We are absolutely thrilled that Meg supported you well throughout the entire process. Providing excellent assistance is what we strive for, and we will certainly pass along your high recommendation to her! Thank you for choosing us, and we wish you great success with your new qualification.

Valorada con 4 estrellas sobre 5

good experience

I did have a good experience with Get my course all the staff and ofcourse Beverly Santos my course mentor help me a lot. Any question that I have and follow up document, she will respond on time and even call me to make sure that I get the right support. Im glad I found the get my course that help me gain my knowledge and achieve my goal to get the Certificate IV in ageing support.

3 de diciembre de 2025
Opinión espontánea
Logotipo de getmycourse.com.au

Respuesta de getmycourse.com.au

That is absolutely wonderful to hear! Thank you so much for sharing your positive experience with GetMyCourse and your successful completion of the Certificate IV in Ageing Support.

We are delighted that all our staff provided support, and we are especially proud of your account manager, Beverly! Knowing she responded on time, followed up diligently, and even called you to ensure you received the right support highlights her dedication to student success.

We are so glad you found Get My Course and that we were able to help you gain the knowledge and achieve your goal. Congratulations on your new qualification!

Valorada con 5 estrellas sobre 5

Diploma of Community Services…

I studied Diploma of Community Services course from GetMyCourse.Very recently I was awarded the certificate.My experience with getmycourse was amazing.The staff was very polite,friendly and professional.Very importantly they were approachable and attended my requests and requirements promptly.I extend my special thanks to Hanna Grace for her patience and constant support.By studying diploma of community services benefit me work in working in community sector meeting various sort of clients with varied requirements which I am looking forward to.It benefits my communication skills and interpersonal relations.Thanks again to getmycourse for making the whole journey smooth and fruit full....

1 de diciembre de 2025
Opinión espontánea
Logotipo de getmycourse.com.au

Respuesta de getmycourse.com.au

What a wonderful and comprehensive review! Thank you so much for sharing your amazing experience and success in completing the Diploma of Community Services with Get My Course. We are delighted that you found our staff to be very polite, friendly, and professional, and especially that they were approachable and attended to your requests promptly. That is exactly the kind of supportive engagement that we're aiming for! We'll certainly pass along your high praise to Hanna, and she'll surely be thrilled to hear your feedback. It is rewarding to know that this qualification will benefit you professionally by allowing you to work in the community sector, enhancing your communication skills and interpersonal relations. Thank you again for choosing Get My Course and for recognizing us for making the whole journey smooth and fruitful! We wish you immense success in your career.

Valorada con 5 estrellas sobre 5

My name is Nicole

My name is Nicole, and I have completed the Diploma of community services.

The process with Get My Course was very transparent and well-guided. I had one dedicated Student Support—RC—who was patient, supportive, and extremely helpful in mapping my experience and identifying the right documents to present. The entire journey was smooth, compliant, and transparent, with clear feedback provided at every stage.

Completing this qualification has assisted in my ongoing professional development.

22 de noviembre de 2025
Opinión espontánea
Logotipo de getmycourse.com.au

Respuesta de getmycourse.com.au

That is excellent news, Nicole! We are absolutely delighted to hear about your successful completion of the Diploma of Community Services.

It is gratifying to know that you found the entire process with GetMyCourse to be very transparent and well-guided. We are especially proud of your dedicated Student Support, RC, and thrilled that her patience, support, and expertise were invaluable in mapping your experience and ensuring a smooth, compliant journey. Clear feedback at every stage is something we prioritize, and we're so glad this benefited you. Thank you for sharing how this qualification has supported your ongoing professional development! We wish you immense success as you apply your new Diploma in Community Services in the field.

Valorada con 5 estrellas sobre 5

I did cert 3 Aged care and cert4…

I did cert 3 Aged care and cert4 disability
I have been able to upgrade my work in aged care industry which is fabulous.
Thanks to my Account Manager Blenda who was always there to support me through it all. Thank you to Gene as well my first contact. I would highly recommend to anyone who maybe considering. Kim

20 de noviembre de 2025
Opinión espontánea
Logotipo de getmycourse.com.au

Respuesta de getmycourse.com.au

This is exactly what we love to hear, Kim! Thank you so much for taking the time to share your success and your positive experience with Get My Course.

It is fantastic news that by completing your Cert III in Aged Care and your Cert IV in Disability, you've been able to upgrade your work in the aged care industry—that is truly fabulous! We are so proud of your dedication. Your kind words about your Account Manager, Blenda, are deeply appreciated; knowing she was always there to support you through the entire process is a wonderful testament to her commitment. We will also pass on your thanks to Gene for being a great first point of contact. Thank you for your high recommendation to others considering our courses! We wish you immense success in your enhanced career.

Valorada con 1 estrellas sobre 5

BEWARE OF THE FINE PRINT!

BEWARE OF THE FINE PRINT!
Very unhappy as they will not return my funds of nearly $3000 from July 2024. They said I had all that was required for a diploma of Mental Health but have failed to find an educational body to verify the certification and now will not give my funds back! I have requested this several times now and can do no more than take some kind of legal action. After this long I am no longer prepared to wait!
I finally received a phone call after several emails and was told it’s not their fault as the institution they organised was halted from giving out certificates and closed down…and that within their policies it specifies that if this happens they will only refund a fraction of the original payment. I have been offered $800 of my $2800 back! This is completely unacceptable! They have offered the ‘solution’ that I yet again wait, for goodness knows when, as they will attempt again to get me a certificate. Im over this completely. This is unfair and they should return my funds now. Thier ‘Legal Team’ will be in touch apparently, to no doubt reiterate their policies. So…. they can take your money, not deliver you a certificate after 18 months of prevarication and then offer you a fraction of your money back….
Take care all.

19 de noviembre de 2025
Opinión espontánea
Logotipo de getmycourse.com.au

Respuesta de getmycourse.com.au

Thank you for reaching out and sharing your detailed experience. I am genuinely sorry and deeply concerned to hear about the distress and extreme frustration the lack of progress on your Diploma of Mental Health and the subsequent RTO closure have caused you. Please accept my sincere apologies for the excessive wait time (18 months) and for the stress caused by the communication regarding your refund. This situation is unacceptable, and you absolutely deserve better.

We understand that you have been offered the partial refund of $800 against your original payment of $2,800, and that you are dissatisfied with this figure. While we strictly adhere to our terms and conditions—which stipulate that a full refund is no longer available after the cooling-off period, especially following an RTO closure—please know that our primary focus right now is successfully concluding the work we are currently undertaking to get your certificate released.

We want to ensure we support you completely while we finalise this process. To help reassure you and find a satisfactory resolution, we offer the following support options, which can be combined with the ongoing certificate release effort:

Transfer to a New Account Manager: I will immediately assign a different, dedicated senior team member to your file. They will provide clear, weekly updates on the progress of your certificate release until it is in your hands.

Access to Self-Paced Courses: As a goodwill gesture for the significant delay and inconvenience you've faced, we will provide you with immediate, free access to a few of our valuable self-paced courses while you wait for your Diploma outcome.

Credit Options (If Certificate Effort Fails): If for some unforeseen reason our current effort to release your certificate fails, we can either offer the $800 partial refund, or we can convert your full payment into a credit to be used for another course or transferred to another person (with prior approval) within 12 months.

We are actively working to resolve the core issue right now. Could you please reply to this message or send me a private message with your full name and the best email address to reach you? I will personally ensure your new Account Manager contacts you immediately to discuss the steps being taken to release your certificate and confirm the best support options for you in the meantime.

Valorada con 5 estrellas sobre 5

The team was amazing…

The team was so helpful and explained everything i needed to do and they also were easy to reach if I needed help.

14 de noviembre de 2025
Logotipo de getmycourse.com.au

Respuesta de getmycourse.com.au

That is wonderful feedback! Thank you so much for taking the time to share your positive experience.

We are thrilled to hear that our team was so helpful and that we made the process clear by explaining everything you needed to do. Being easy to reach when you need assistance is a core part of our commitment, and we're so glad that availability made your experience smooth and supportive. We always aim to provide clear guidance and be a reliable source of help, and it sounds like we hit the mark for you! We wish you all the best with your new qualification.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más