Me and my wife was visiting Cardiff for the weekend and planned to paddle boarding while we were there. We needed to buy a new buoyancy aid and chose to head to Get On The Water, needless the say the... Ver más
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Me and my wife was visiting Cardiff for the weekend and planned to paddle boarding while we were there. We needed to buy a new buoyancy aid and chose to head to Get On The Water, needless the say the... Ver más
La empresa ha respondido
I had a few questions ahead of buying a new paddle, Gareth was really helpful on chat and provided excellent guidance on how to measure accurately. Gareth also offered to cut and glue my paddle to th... Ver más
I had been liasing with GOTW for nearly a year about fixing my Tahe Tobago which lost the rear wheeled bumper plus some crucial fixings in an impact grounding, some of which were not readily availabl... Ver más
Great website that was super easy to navigate. Fantastic prices too. We have been looking for inflatable paddleboards for a wee while and got exactly what we wanted from you. Free delivery to the High... Ver más
Get On The Water Ltd. was born in 2015 by a team of water sports enthusiasts with decades of experience on the water. Based in Cardiff, South Wales we are always out engaging in any watersport that allows us to enjoy our awesome coastline and inland waterways. Our aim is to supply our customers with top quality equipment at the best price possible, enabling them to 'Get on the Water'.
23A Lambourne Crescent, CF14 5GF, Cardiff, Reino Unido
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Excellent service! Delivery 🚚 was speedy, packaging was awesome 👏🏻 and as for the longboard 🛹 my son absolutely loves it and is carving up the asphalt as I type this😃
Brilliant service, definitely use these guys again for any water sports gear I need. We'll chuffed
arrived on time with suitable packaging
Lovely sun screen big plus is it doesn't hurt your eyes
Gareth was excellent both in terms of advice and customer service. We purchased a couple of Blackfish paddles which were dispatched to us promptly and we are delighted with them. We will definitely purchase again from Get On The Water.
Great service and advice from friendly people.
After a few days from purchase I chased to find out when I may expect to receive my item to be told in email it’s not in stock and they are waiting for supplies from Europe.
I’ve phoned and left a voicemail mail, I’ve also replied to the email and 2 days later still no response. I would not have purchased my item had I of known I wouldn’t have it any time soon.

Respuesta de Get On The Water Ltd
Ordered a towel changing robe as they are really good value from this company. Had a much appreciated email from Katie explaining that staff were away and my order would be delayed. Having said that my order arrived within two days of the revised date, very impressed. Will certainly recommend you guys to family and friends and will use again.
Very helpful and knowledgeable staff, had a few email enquiries which were dealt with quickly and efficiently. Great range of products and fantastic customer service. Will happily purchase from them again.
Excellent customer service, fast delivery. Would definitely use them again.
Good service and product. Gul evo robe is ideal for protecting against wind and rain.
Love my Moonwrap!
Good customer service. Good product and good price...
Thankyou!
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