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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Both the product and the customer service are excellent. My cat is a picky eater but she eats all of her food after I mix in this powder. She is 12 and she appears to be more alert and active since... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I AM VERY HAPPY TO HAVE COME TOGETHER WITH PURRZEN FOR THE BENEFIT OF MY TWO KITTIES. I THINK GIVING THEM MORE TAURINE HAS MADE A DIFFERENCE IN THEIR HEALTH AND DISPOSITION. I HOPE IT WILL ALSO EXT... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I received the Omega3 glass oil dropper broken, emailed PurrVita for replacement. They ask for pictures of damage product so take pictures guys. Replacement was sent out after approval process. Than... Ver más

Valorada con 1 estrellas sobre 5

We were advised by our vet to not use the product, so we asked for a refund as their site says a no questions asked refund is given within 60 days. They first came back with questions and offered 20%... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de animales

Escrito por la empresa

PurrZen cat supplements support heart health, digestion, and everyday wellbeing. Formerly known as PurrVita, we’ve rebranded with a fresh new look while keeping the same commitment to trusted, high-quality cat wellness. Read real customer reviews and see why cat owners trust PurrZen.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

54 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 37% de las opiniones negativas

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3,7

Todas las opiniones

(54)

54 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

I have emailed them for a refund since…

I have emailed them for a refund since May 22/26. They never respond to an email. It looks like there is no refund policy. You are stuck with the product.

22 de mayo de 2026
Opinión espontánea
Logotipo de PurrZen

Respuesta de PurrZen

Thank you for bringing this to our attention. We're sorry to hear that you haven't received a response regarding your refund request.

We would be happy to assist you further and look into this matter. Please contact us again and provide your order number and the email address used for the purchase so we can locate the correct order and review your refund request as quickly as possible.

We appreciate your patience and look forward to helping resolve this for you.

Valorada con 5 estrellas sobre 5

I\n Can see a remarkable difference in…

I\n Can see a remarkable difference in how my cat is acting. , he has much more energy, His coat is fluffier, he is playing like a kitten and I think it's all due to your product.

18 de junio de 2026
Opinión espontánea
Logotipo de PurrZen

Respuesta de PurrZen

Thank you for sharing! We're so happy to hear your cat has more energy, a fluffier coat, and is playing like a kitten again. Stories like yours mean so much to us—thank you for your support!

Valorada con 1 estrellas sobre 5

Purrvita is not a reputable company

Purrvita is not a reputable company. They sent me the wrong order and refused to send what I ordered. I provided them a receipt of my purchase and they still wouldn't send me my order. I will not use them again.

9 de junio de 2026
Opinión espontánea
Logotipo de PurrZen

Respuesta de PurrZen

We’re sorry to hear about your experience and would like to clarify the findings from our review.

We thoroughly reviewed the order details, packaging information, and receipt you provided. Based on our investigation, the packaging and product shown do not appear to have originated from our company. We also reviewed the receipt submitted and found that the transaction details do not match any order in our system.

According to our records, we located one order associated with your information, which was successfully delivered. We have already provided the details of our findings via email for your reference.

We understand how frustrating this situation can be and apologize for any confusion. If you believe there may be another order associated with a different email address, name, or payment method, please let us know, and we will be happy to investigate further.

Valorada con 1 estrellas sobre 5

Didn’t order products and immediately…

Didn’t order products and immediately was sent bank info that there had been a charge deduction after just giving them only my email. Never gave bank info for a charge. Additionally I was set up for a subscription service . They do not answer emails either.

2 de junio de 2026
Opinión espontánea
Logotipo de PurrZen

Respuesta de PurrZen

Thank you for sharing your experience. We're sorry to hear about the confusion and frustration this has caused.

We take concerns like this seriously and would appreciate the opportunity to investigate further. Please contact us again with your order details, and our team will be happy to review the situation and provide clarification.

We apologize for any inconvenience and appreciate your feedback.

Valorada con 1 estrellas sobre 5

SCAM BUSINESS WATCH OUT

COMPLETE AND UTTER SCAM THEY KEEP CHARGING ME AND THEY MAKE IT IMPOSSIBLE TO CANCEL THE SUBSCRIPTION order number #30861 Absolute disgusting do not do business with these guys. My bank has already disputed the charges

20 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

This is going to be long

This is going to be long, so bear with me. My 9 yo male Bengal was very inactive, rarely playing and only for short periods and sleeping a lot. He was a little chubby which I wrote off to his inactivity. He was a very quiet cat when his mother was the loudest cat I have ever seen when the breed are known talkers and the most active of cats. We raised and showed this breed for years (he is the last kitten born here) and I am retired from the animal field, so I have been around tons of cats. Coat was good and if asked I would have said he was healthy, just a more laid back cat for a Bengal. I was wrong! After starting on PurrVita (December of 2025) he started playing, running around the house some, "talking" a bit and his coat has even improved! He is slowly slimming down, too. He also seems much happier and outgoing, more connected to his environment.
I couldn't believe the difference in him or how fast it happened after starting PurrVita. These improvements started with in about a week or so of starting the supplement, unheard of in my experience. We lost our elderly retired stud cat that week and I expected him to grieve, but he was feeling better than ever! He now plays with our adopted "feral" kitten all the time and is up and around the house, interested in his world.
I am so impressed with PurrVita that I got my mom's 10 yo cat on it, too, just as a preventative. Mom says her cat is now doing zoomies around the house! I have hopes it will allow her to slim down some, too.
I have no plans to ever stop giving this to my cats, however, on veterinary advice, I do not give the recommended daily amount, but cut it back to about 1/3 to 1/2 and it is still maintaining all of his improvements. Highly recommend this product!

28 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Extreme poor customer service, be careful

I ordered on April 13,26 canceled on April 14,26. They waited untill May 20, 26 to respond to my order cancelation. I was told because it was already delivered I could not get a refund. I posted the review on their website, and guess what??? It does not show it. Only the 5 star reviews show up. Total scam. I don't even know what's in it. A lot of stuff coming in about how the stuff is crap and maybe even bad for cats. Do not buy from them!!!

20 de mayo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

I received the Omega3 glass oil dropper…

I received the Omega3 glass oil dropper broken, emailed PurrVita for replacement. They ask for pictures of damage product so take pictures guys. Replacement was sent out after approval process. Thank you Adriana. Tell your shipping department to ship items in box instead of small bubble bag.

20 de abril de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Looking for a pure product

Their product itself was the item I was interested in. I was told it would show itself after a month or so. I did have problems finding a pure Taurine product, not mixed with magnesium or any other product. This was the only one that was pure.

15 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

I emailed to request a change in my order just before it would be filled and Arianne replied in great time to me that she would se what she could do and then the next day she got back to me again and said it was taken care of! I appreciate to quick response I received. I really love the product too. I have 5 kitties and can see a difference in them all after one month of use. Thank you!

7 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I like the product very much it works!!!

I like the product very much. Since I have been using it my ginger cat no longer eats until he gets sick. I feed him and my ragdoll cat one scoop every morning mixed in very well with their wet cat food. I got some from Amazon and then I read about the imposter formula and my cats won't eat at all. My only thing is it takes two weeks to get it because of where it comes from. Other than that it works!!!

16 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have 8 cats!

I have 8 cats, ranging from 8 months to 12 years. I've judged the activity of the "Older" ones with this product. At Jack and Stache's age of 12, the zoomies are very rare. As time progressed, they were more agile and climbing more with higher up furniture. Wow. It's been a while for them to want to jump to heights. I caught Stache jumping from the Armoire to the Curio Cabinet and 6 feet was a stretch. And the "mindset" of her doing this feat was pure excitement. Truley - She was proud of herself. Thanks for this product.

15 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrible Customer Service

I would give this company zero stars if that were an option. I ordered the PurrVita Taurine as a one time order, NOT A SUBSCRIPTION! Despite emailing every time I received a repeat shipment, they have never answered, and now they owe me a total of $173.80. I have continued to request info on how to return the 3 additional shipments I've received and secure a full refund, but no one has responded to my email and there is no phone number to call. I have been dealing with this since mid-March. There is a 60 day return policy and I'm sure they're just waiting out the clock, so to speak, so they can say I'm past the 60 day return deadline.

30 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is garbage

This shit is garbage. It stinks and the cat doesn’t like it and it turns the food purple. We canceled it and requested a refund numerous times through their info@ email form which is the only way you can accomplish anything apparently. Then after successfully getting the credit card company to cancel the charges they somehow managed to sneak in there and charge us again. Of course I have disputed the charge. We have still not received any confirmation nor any communication from the alleged company.

19 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My cats love the powder mixed with…

My cats love the powder mixed with food. They eat more of the food becuase the taurine is in there. It's too soon to know if they will never have their little heart spasms, but I'm glad I'm investing in them.

8 de mayo de 2026
Opinión espontánea

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