GetSafe Medical Alert (USA) Opiniones 57

TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I called GetSafe because it was time to do a test of my system. Navi, the representative from GetSafe to whom I spoke, stepped me through the testing of each of my devices. She determined that one o... Ver más

Valorada con 5 estrellas sobre 5

I really appreciated the call from Navi in customer service. She suggested a better location for the base unit, then worked patiently with me from beginning to end until all the medical alert devices... Ver más

Valorada con 1 estrellas sobre 5

Angeblich kommen Emails nicht an, obwohl der Verlauf gespeichert ist. Melden sich nicht. Ausreden ubd man wird vertröstet. Die Dame am Telefon hat keine Ahnung. Innerhalb von Wochen keine Rückmeldung... Ver más

Valorada con 5 estrellas sobre 5

I love the sleek design and easy to install process. The rechargeable battery and AT&T 3G sim card provides peace of mind in case of power or internet outage. Extra hidden bonus is each of the devices... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de equipos de seguridad
  2. Tienda de accesorios para computadoras
  3. Tienda de muebles
  4. Compañía de software

Información proporcionada por diversas fuentes externas

Startup Mentality. Non-Startup Experience. GetSafe was started by a group of home security industry veterans that wanted to provide an easy way for customers to protect themselves, their homes, their families, and their belongings. We provide quality and reliable 24/7 medical alert services in the U.S.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

57 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Very helpful

Very helpful. Got back quickly with me. Answered all my questions. If the system itself is as helpful as Rachel was, I will be very happy with it.

27 de mayo de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. Ammad took a lot of time as I installed my system. Went through each step and took extra time to tell me about additional components I didn't know about. I signed up for two flood control devices, two windows shatter detectors and a couple of key fobs... NICE EXPERIENCE!

25 de mayo de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Awesome Product!

I love the sleek design and easy to install process. The rechargeable battery and AT&T 3G sim card provides peace of mind in case of power or internet outage. Extra hidden bonus is each of the devices have built in temperature sensors providing useful information for ones that have pets. I will be recommending this to all friends and family.

2 de abril de 2017
Opinión espontánea
Logotipo de GetSafe Medical Alert (USA)

Respuesta de GetSafe Medical Alert (USA)

Hi Richard,

We are glad that the system is working well for you! Thank you for sharing your experience and allowing us to protect your home. We do offer referral discounts so make sure that anyone you send our way mentions you and both of you will get a free month of service.

Securely yours,

Team GetSafe

Valorada con 5 estrellas sobre 5

Recommend this!

Setting up is easy and the price is absolutely adequate for the safety I get. $35 per month is affordable for their professional monitoring. Good thing!

16 de marzo de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Alarm System!

This DIY system is truly as it describes. It was super easy to setup and install. The app is clean and simple to understand. We love how user friendly it is as well! Definitely recommending to our friends and family!

11 de marzo de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Service from Rachel - knew her stuff!

Rachel was able to quickly respond to my questions on monitoring and pinpoint what products I was looking for. Provided a great offer. Went the extra step to check and give me the info on the city permit.

Super experience. I am looking forward excited to getting the system up and running.

Thanks Jim

3 de marzo de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great first experience with GetSafe.

I just purchased GetSafe. I worked with Courtney Evans on the phone when I first called and she was truly the greatest. She was so patient with me while I was dealing with multiple calls after my home was broken into last week. We were on the phone an hour. It was a stressful time, but Evans took her time explaining all the components of the system while also offering to check on me the next day. Whenever you buy any product, the first indication a company gives you about their service is with how their representatives handle the sale; Evans passed that with flying colors. Maybe I'll become a spokesperson for the company and we'll replicate out call for a commercial. Thanks Courtney.

Ms. Anderson.

24 de febrero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Review of the sales process and my GREAT service rep

We recently had a theft of valuable jewelry from our home so I went online to check out home security systems. I narrowed the field down to two that seemed to provide what we need: an easy-to-use system that can "work around" our three large dogs while giving us peace of mind and round the clock monitoring. While I was online comparing, Courtney popped up at the GetSafe site and offered a chat. She was friendly, helpful, professional and made the interaction enjoyable. No "sell," just working to understand our needs and and providing an explanation of the benefits of GetSafe. After speaking with her, I didn't bother to talk with the other wireless solution company. I called her a few days later and completed the transaction. I'll come back and review the equipment and service after we've had it for a while. But for now I am more than happy to recommend putting GetSafe on your short list if you're looking for a home security system. The customer service is excellent at the start!

22 de febrero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

No problems at all

First time home buyer, first time dad, and first time security system owner. I have yet to have an issue with this company and system. I was not interested in contracts or renting equipment. This solved it for me. Also, our house is small and our neighborhood is quiet so a major security bundle wasn't needed. On top of that, our house has a really open floor plan so the motion detector covers the majority of the house. The starter kit was all I needed.

11 de diciembre de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Better than the competition!

I've researched Vivint, ADT, Protection1, and other home security systems - and decided on GetSafe! I was surprised to find out that many of the competitors don't have a siren, smartphone app, and other features. I choose GetSafe because of the "customability", no contract membership, and expandability. No way am I going to be locked up in a 3-5 year contract and be obligated to pay up to $4,000 for home security! I'll stick to my $278... Thank you, GetSafe!

9 de noviembre de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer Service like no other.

I placed my order today and with other reviews I have read I have no doubt this system will work the way its suppose to. I give my props to Ana (Customer Service Rep). Every question I had was dealt with a quick and informative response. She was very kind and professional. If others on her team serve customers like in my experience than I choose a great system and have no worries about them monitoring my home. :)

8 de octubre de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company

I am not the most techie of people and the customer service has been stellar. And, today I accidentally tripped the camera's motion sensor while armed, and the siren and lights were impressive.

Can't recommend highly enough.

6 de octubre de 2016
Opinión espontánea
Logotipo de GetSafe Medical Alert (USA)

Respuesta de GetSafe Medical Alert (USA)

Hi James, We are so happy to hear you are satisfied with your GetSafe experience. Our company thrives on customer feedback so we really do appreciate you taking the time to share your thoughts. If there is ever anything we can do please don’t hesitate to reach out to us!

Securely Yours,
Team GetSafe

Valorada con 5 estrellas sobre 5

Great security system

Definitely glad that I went with this system! No buyer's remorse after two months. Responsive team. Works exactly like it's supposed to.

3 de septiembre de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy to install & easy to use!

I purchased the GetSafe system for our new (older) home. The products all look great - much nicer appearance than my previous SimpliSafe system. The installation was very easy and it was also easy to add additional products to the basic system (I added a couple of motion sensors and a smoke alarm). Overall, GetSafe was easier to install than my SimpliSafe system and the GetSafe app works great!

24 de agosto de 2016
Opinión espontánea
Logotipo de GetSafe Medical Alert (USA)

Respuesta de GetSafe Medical Alert (USA)

Hi Mark,
We are so happy to hear that you have been enjoying your system and that the set was easy. We appreciate you taking the time to share your thoughts with us, customer feedback is very important to us! Feel free to reach out to us if you ever need any help!

Securely Yours,
Team GetSafe

Valorada con 5 estrellas sobre 5

Home security made simple

I was given the GetSafe system to review it on my blog, but leaving this feedback was completely optional and all opinions are my own. The system was easy to install and easy to use. The video tutorial and customer support were excellent every step of the way. I would have no hesitation referring this system to anyone.

17 de agosto de 2016
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good Customer Service

Got good customer service, was in contact with me about product features, availability and pricing. Very concerned with the customer and the customer experience.

29 de julio de 2016
Opinión espontánea

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