GetTech.com Opiniones 423

TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I've made a few purchases from GetTech over the last few years and the service has always been exceptional. There has never been an issue, until last week when my daughter encountered a problem with h... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

In relation to my recent Review of GetTech.com I may have been over critical due to my disappointment. GetTech did everything possible but were thwarted by supply chain, unfortunately this a fact of... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The phone I ordered is great. No complaints at all. The delivery was a little hectic. Phone arrived to a distant neighbour down the road without them knowing it was there, resulting in the pho... Ver más

Valorada con 4 estrellas sobre 5

Very happy with the price I received for my device and a straightforward process. Only minor downside was a delay in payment which was quickly rectified once I got in touch with their support team who... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de electrónica
  2. Tienda de celulares
  3. Tienda de reparación de teléfonos celulares
  4. Servicio de reparación de teléfonos

Escrito por la empresa

GetTech is one of Ireland’s leading companies in the refurbished consumer electronics market. We aim to provide quality refurbished devices that will meet our customer’s expectations while offering an exceptional all round customer experience. By buying refurbished devices you get all of the perks of owning the latest technology without the price tag. All our phones are fully refurbished by our experienced in-house technicians and come fully tested by our quality control team.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

423 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

Purchased my refurbished iPhone from…

Purchased my refurbished iPhone from them 18 months ago ,it’s still under guarantee but is glitching ,shutting didn’t etc ,many failed attempts to make contact ,phone rings out ,no reply to email I’ve had no success.Originally I purchased from them as they were based in Cork but now wish I hadn’t ,After doing some investigation they are still trading under other names & registered in Ireland but have left so many customers like me in limbo .so unprofessional & un business like ,any recourse?

2 de julio de 2024
Opinión espontánea
Logotipo de GetTech.com

Respuesta de GetTech.com

Hi Breda,

We're sorry to hear about this.

Can you please email support@gettech.com as we want to make this right,

Thanks, GetTech

Valorada con 1 estrellas sobre 5

Danaged phone issue …after sales service

Purchased two phones from Get Tech over the last few years. Had an issue with last phone which was still under guarantee. I did manage to make contact in July and returned the phone to them per their instructions. I have had no response from them since and of course cannot contact either by phone or email. Deplorable after sales service!!

20 de julio de 2023
Opinión espontánea
Logotipo de GetTech.com

Respuesta de GetTech.com

Hi Anne

We're sorry to hear about this.

Can you please email support@gettech.com as we want to make this right,

Thanks, GetTech

Valorada con 1 estrellas sobre 5

Non existent follow-up Customer service

The Phone I purchased from GetTech developed an issue, I've been trying to get in contact with them for a couple of months to get it fixed, no response what-so-ever and no help.
Customer service is non-existent with GetTech.

24 de agosto de 2023
Opinión espontánea
Logotipo de GetTech.com

Respuesta de GetTech.com

We're sorry to hear about this.

Can you please email support@gettech.com as we want to make this right,

Thanks, GetTech

Valorada con 1 estrellas sobre 5

Tried to buy iPhone through…

Tried to buy iPhone through Pigsback.com GetTech redeemed the voucher for 249.98 on 10/08/23 and I haven’t had a confirmation email or any contact from them. I have rang their Cork number 50 times and emailed through the Pigsback message service and still haven’t received a response on 04/09/23 They are useless and no customer service Will never shop here again and will encourage anyone I know to do likewise.

5 de septiembre de 2023
Opinión espontánea
Logotipo de GetTech.com

Respuesta de GetTech.com

Hi Phillip

We're sorry to hear about this.

Can you please email support@gettech.com as we want to make this right,

Thanks, GetTech

Valorada con 1 estrellas sobre 5

Acquisto infelice

In data 25/06/2023 ho acquistato sul sito di Refurbed un iPhone Xr, 64gb, corallo che mi e’ stato inviato dal partner venditore GetTech. Sembrava molto bello e perfettamente funzionante ma, dopo circa un mese, si sono mostrati alcuni gravi difetti ed ho deciso di restituirlo. Attraverso Refurbed ho ricevuto da GeTech l’etichetta per la restituzione del prodotto che ho inviato tramite corriere DHL il giorno 26/07/2023.
Ma, alla destinazione indicata sull’etichetta, il corriere non ha trovato il destinatario corrispondente. E GetTech, nonostante i vari solleciti documentati, non ha mai fornito risposta e/o chiarimenti in merito.
In data 16/08/2023, preoccupato per una possibile truffa, ho chiesto assistenza direttamente a Refurbed che, oltre a scusarsi per l’accaduto ed il disagio arrecatomi, ha immediatamente messo a disposizione un assistente personale che in soli 2 giorni mi ha fatto ottenere il rimborso completo dell'infelice acquisto.
In conclusione, per ottenere il rimborso ho dovuto sollecitare più volte ed aspettare 2 mesi. E questo è stato veramente irritante.
Pertanto, non consiglio di acquistare da questo venditore GetTech.

25 de junio de 2023
Opinión espontánea
Logotipo de GetTech.com

Respuesta de GetTech.com

Hi Maurizio

We're sorry to hear about this.

Can you please email support@gettech.com as we want to make this right,

Thanks, GetTech

Valorada con 1 estrellas sobre 5

Ho ordinato quasi quasi settimana fa…

Ho ordinato quasi quasi settimana fa con Ordine #2553 ancora nulla

13 de agosto de 2023
Opinión espontánea
Logotipo de GetTech.com

Respuesta de GetTech.com

Hi Renna

We're sorry to hear about this.

Can you please email support@gettech.com as we want to make this right,

Thanks, GetTech

Valorada con 2 estrellas sobre 5

iPhone 11 from refurbed

Fast delivery of an iPhone 11
Quality ordered at Refurbed was „very good“
Phone has some rough scratches on the display and loading device is Huwaei instead of apple

25 de julio de 2023
Logotipo de GetTech.com

Respuesta de GetTech.com

Hi Hannes

We're sorry to hear about this.

Can you please email support@gettech.com as we want to make this right,

Thanks, GetTech

Valorada con 4 estrellas sobre 5

Phone is great. Customer service doesn't exist

The phone I ordered is great. No complaints at all.

The delivery was a little hectic. Phone arrived to a distant neighbour down the road without them knowing it was there, resulting in the phone spending the night outside,
luckily my neighbour's bin was due to be put out the following morning so they found rhe package. Obviously this is an issue with the courier however the customer service team from GetTech still have not replied to me or my ambassador from refurbed.ie.

Anyway it all worked out ok

25 de julio de 2023
Valorada con 5 estrellas sobre 5

Top Quality

Very helpful staff. I had a minor issue and they were able to advise me promptly. Phone arrived next day after ordered. It is exactly as was described. I highly recommend this company.

3 de julio de 2023

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