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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My holiday plans wouldn’t have been nearly as good without Get Trip. John handled everything, from flights to hotels and some extra activities. He even managed to get me a couple of dinner reservatio... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My experience with Joseph at Travel Times was brilliant. Can’t fault it! He was helpful with finding fare bookings that suited my schedule. His service was excellent and seamless, he was polite and pa... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Please do not deal with this company - they are thieving fraudsters that have a complex scam set up. I have made a report to Action Fraud and my bank about them and their intermediate account that ta... Ver más

Valorada con 5 estrellas sobre 5

Get Trip arranged a wonderful vacation for our family, taking care of all the small details. John found hotels with play areas for the kids, so they had plenty to do. We got to relax while they had f... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de viajes

Escrito por la empresa

Travel made simple and affordable with Get Trip UK! We're a trusted travel agency (ATOL-protected and IATA-certified) that offers amazing flight deals and tour arrangements. Our goal? Great prices for everyone. We want travel to be accessible, so you can find the perfect flights and tours that fit your budget and schedule. Loyal customers are our priority. We work hard to understand your travel needs and ensure you get the flights and experiences you desire. Book your dream trip today with Get Trip UK!


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

201 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 16% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 5 estrellas sobre 5

Get trip

In this company Eva is great dealer person and respected and responsable person…

20 de diciembre de 2023
Opinión espontánea
Logotipo de Get Trip UK

Respuesta de Get Trip UK

Dear Customer,
Thank you for your positive feedback! We're delighted to hear that you had a great experience with Get Trip Eva. If you have any further comments or suggestions, feel free to share. Safe travels!

Best regards,
Get Trip

Valorada con 5 estrellas sobre 5

Ana was attentive and patience and even…

Ana was attentive and patience and even though I did not book the ticket with Southall travel I do feel she did everything to try and help me. Ana answered all my questions and nothing I requested for her to look into was a problem. I have always recommended Southall travel and people and will continue to do so because of the customer service I received from Ana.

18 de diciembre de 2023
Opinión espontánea
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Respuesta de Get Trip UK

Dear Customer,
Thank you for your kind words! We're delighted to hear about your positive experience with Ana. We appreciate your recommendation and look forward to serving you again in the future.

Best regards,
Get Trip

Valorada con 5 estrellas sobre 5

Had just an amazing experience with…

Had just an amazing experience with Michael on the phone very patient and attentive! Great thank you for that!

18 de diciembre de 2023
Opinión espontánea
Logotipo de Get Trip UK

Respuesta de Get Trip UK

Dear Customer,

Thank you so much for your kind words! We're delighted to hear about your amazing experience with Michael. We strive to provide excellent service, and it's wonderful to know that Michael was patient and attentive during your call. We appreciate your feedback and look forward to serving you again in the future.

Best regards,
Get Trip

Valorada con 5 estrellas sobre 5

I would like to say a huge thanks to…

I would like to say a huge thanks to MICHAEL from flight reservation for his incredible performance and best customer service support ever.MICHAEL was so helpful and he went far and beyond to assist me with my query and really Many Many thanks to MICHAEL ……

14 de diciembre de 2023
Opinión espontánea
Logotipo de Get Trip UK

Respuesta de Get Trip UK

Dear Customer,
Thank you so much for your kind words and appreciation! We're thrilled to hear that Michael provided you with exceptional service and went above and beyond to assist you. I'll be sure to pass on your gratitude to him. If you have any more questions or need further assistance, feel free to reach out. Safe travels!

Best regards,
Get Trip

Valorada con 5 estrellas sobre 5

Get trip staff

Hi,
Thankyou Maria and Omar for arranging and organising my journey hassle free.
I would appreciate the hard work and patience you guys have shown.

30 de noviembre de 2023
Opinión espontánea
Logotipo de Get Trip UK

Respuesta de Get Trip UK

Dear Customer,
You're very welcome! We're thrilled to hear that you had a hassle-free journey and appreciate your kind words about Maria and Omar. Their hard work and patience truly paid off. If you ever need assistance again, don't hesitate to reach out.

Best regards,
Get Trip

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful lady Ava did her very best to help me find a flight with the suitable price.
Fantastic commitment
Thank you

13 de diciembre de 2023
Opinión espontánea
Logotipo de Get Trip UK

Respuesta de Get Trip UK

Dear Customer,
Thank you for your kind words! We're thrilled to hear that Lady Eva provided excellent assistance in finding you a suitable flight at a great price. We appreciate your feedback and look forward to serving you again in the future.

Best regards,
Get Trip

Valorada con 5 estrellas sobre 5

I was in an emergency and there was no…

I was in an emergency and there was no flight available, They were so supportive and provided me a ticket with 1 stop to South Africa. I really appreciate their customer service and highly recommend Get Trip.

8 de diciembre de 2023
Opinión espontánea
Logotipo de Get Trip UK

Respuesta de Get Trip UK

Dear Customer,
We're delighted to hear that we could assist you during your emergency. Providing support and finding a suitable solution is our top priority. Thank you for your kind words and recommendation. Safe travels to South Africa!

Best Regards,
Get Trip

Valorada con 5 estrellas sobre 5

I have had several travel agents in the…

I have had several travel agents in the years, but I am pleased with the professionalism, and customer service I received from Joseph. His patience in assisting me step by step to any queries I had, put my mind at rest. Travelling is always really stressful for me and having Joseph help me navigate through my itinerary put my mind at ease. Thanks Joseph. Will definitely be going back to them in the future and will recommend both my family and friends to purchase tickets through him. Cheers Joseph.

7 de diciembre de 2023
Opinión espontánea
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Respuesta de Get Trip UK

Dear Customer,
Thank you so much for your kind words and positive feedback! We're delighted to hear that Joseph provided you with exceptional service and made your travel experience smoother. We appreciate your trust and look forward to assisting you in the future. Feel free to recommend us to your family and friends—we'd be more than happy to help.

Safe travels!
Get Trip

Valorada con 5 estrellas sobre 5

Best customer service support ever

I would like to say a huge thanks to Maria from flight reservation for her incredible performance and best customer service support ever. Maria was so polite, so helpful, she went far and beyond to assist me with my query. She is a truly dedicated professional and made my experience very positive. Many thanks to Maria.

7 de diciembre de 2023
Opinión espontánea
Logotipo de Get Trip UK

Respuesta de Get Trip UK

Dear Customer,
Thank you so much for your kind words! We're delighted to hear about your positive experience with Maria from our flight reservation team. We'll be sure to pass along your appreciation to her. If you have any more questions or need further assistance, feel free to reach out. Safe travels!

Best regards,
Get Trip

Valorada con 5 estrellas sobre 5

Maria is the best one ever very helpful Maria…

Maria is the best one ever very helpful ❤️

6 de diciembre de 2023
Opinión espontánea
Logotipo de Get Trip UK

Respuesta de Get Trip UK

Dear Customer,
Thank you so much for your kind words! We're delighted to hear that we could be of assistance. If you have any more questions or need further help, feel free to reach out. 😊"

Best Regards,
Get Trip

Valorada con 5 estrellas sobre 5

Michael provided great customer…

Michael provided great customer service, he was very friendly and listened and understood my requirements. Would go to him for any travelling needs in the future.

29 de noviembre de 2023
Opinión espontánea
Logotipo de Get Trip UK

Respuesta de Get Trip UK

Dear Customer,
Thank you so much for your kind words! We're thrilled to hear that Michael provided you with excellent customer service. We appreciate your feedback and look forward to assisting you with any future travel needs. Safe travels!

Best Regards,
Get Trip

Valorada con 5 estrellas sobre 5

Im very happy with your staff Eva

Im very happy with your staff Eva , becouse try solve my problem for travel.

4 de diciembre de 2023
Opinión espontánea
Logotipo de Get Trip UK

Respuesta de Get Trip UK

Dear Customer,
Thank you for your kind words! We're thrilled to hear that Eva was able to assist you with your travel-related issue. If you have any more questions or need further assistance, feel free to reach out. Safe travels!

Best regards,
Get Trip

Valorada con 5 estrellas sobre 5

I got good customer service from John

I got good customer service from John. He was very helpful while planning my recent trip.

Kind regards
Sunita

10 de noviembre de 2023
Opinión espontánea
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Respuesta de Get Trip UK

Dear Sunita,
Thank you so much for your kind words! we are delighted to hear that John provided excellent customer service and was helpful in planning your recent trip. We appreciate your feedback and look forward to serving you again in the future.

Kind Regards,
Get Trip

Valorada con 5 estrellas sobre 5

I have been in touch with Maria about…

I have been in touch with Maria about my trip , Maria was absolutely great , she was very helpful and polite

29 de noviembre de 2023
Opinión espontánea
Logotipo de Get Trip UK

Respuesta de Get Trip UK

Dear Customer,
Thank you for your kind words! we are delighted to hear that your experience with Maria was positive. We strive to provide excellent service, and it's always rewarding to receive such positive feedback. If you have any more questions or need further assistance with your trip, feel free to reach out. Safe travels!

Best Regards,
Get Trip

Valorada con 5 estrellas sobre 5

Ticket issue

Sarah was extremely helpful and understanding when we had an issue with our tickets, her customer service was excellent, she rang me back twice to help with the issue and rectified the problem for us, I highly recommend Sarah to help with any issues you have.

1 de diciembre de 2023
Opinión espontánea
Logotipo de Get Trip UK

Respuesta de Get Trip UK

Dear Customer,
Thank you for taking the time to share your positive experience with Sarah. We're delighted to hear that she provided excellent customer service and went above and beyond to resolve the ticket issue. We appreciate your recommendation and look forward to serving you again in the future.

Best regards,
Get Trip

Valorada con 5 estrellas sobre 5

Appreciation.

Hello,I really had a good experience with Maria one of your staff of Get Trip.she went extra mile to make sure I got my ticket booked yesterday and also gave me discount.

I can’t wait to need your services again.

Thanks,
Oreagba Olushola

30 de noviembre de 2023
Opinión espontánea
Logotipo de Get Trip UK

Respuesta de Get Trip UK

Dear Oreagba Olushola,

Thank you for your kind words! We're delighted to hear about your positive experience with Maria. We appreciate your feedback and look forward to assisting you again in the future.

Best regards,
Get Trip

Valorada con 5 estrellas sobre 5

The staff Eva was vry helpfull

It was very fast response thank you

29 de noviembre de 2023
Opinión espontánea
Logotipo de Get Trip UK

Respuesta de Get Trip UK

Dear Customer,
Thank you for your kind words! We're delighted to hear that Eva provided helpful and fast assistance. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback!

Best Regards,
Get Trip

Valorada con 5 estrellas sobre 5

I had a great and wonderful experience…

I had a great and wonderful experience with your company and a staff named EVA. She gave me quick response and and all was done within 2hours of my request. Hope to do more business with your company soon.

28 de noviembre de 2023
Opinión espontánea
Logotipo de Get Trip UK

Respuesta de Get Trip UK

Dear Customer,
Thank you for your kind words! We're thrilled to hear about your positive experience with our company and especially with Eva. It's our goal to provide excellent service, and we look forward to serving you again in the future. If you have any further needs or inquiries, feel free to reach out.

Best regards,
Get Trip

Valorada con 5 estrellas sobre 5

It was pleasure to have a consultation…

It was pleasure to have a consultation free from Eva. Very responsive. No one does it better than Eva. I will always recommend you to people's.

29 de noviembre de 2023
Opinión espontánea
Logotipo de Get Trip UK

Respuesta de Get Trip UK

Dear Customer,
Thank you so much for your kind words! We're delighted to hear that you had a positive experience with Eva. If you ever need assistance again or have friends looking for similar services, we're here and ready to help. Appreciate your recommendation!

Best Regards,
Get Trip

Valorada con 1 estrellas sobre 5

Get trip are a rip off company who…

Get trip are a rip off company who trade as any airline you want I booked a some flights to Portugal and to confirm the flights I called them as they were showing themselves as tap airways they then said the full price had not been paid and said £190 had to be paid which I did then I thought to call tap back but on the correct number who said there was nothing extra to pay so beware

27 de noviembre de 2023
Opinión espontánea
Logotipo de Get Trip UK

Respuesta de Get Trip UK

Dear Customer,

Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience you may have experienced.

To assist you promptly, could you please provide us with your booking details by emailing us at info@gettrip.co.uk? Your cooperation is highly valued, and we are committed to investigating and resolving this issue promptly.

We take customer feedback seriously and appreciate the opportunity to address any concerns you may have.

Best regards,
Get Trip

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