giftbasketsspain.es SCAM... I ordered a €100 Christmas hamper from giftbasketsspain.es for my elderly parents. It was not delivered, and I received no response until 13 days after Christmas. T... Ver más
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Consulta las opiniones de los clientes
Placed order for dozen red roses with love Belgian chocolate covered strawberries for my wife on Monday February 10th to be delivered on Valentine’s Day. Arrived Monday February 17th. 1) pointle... Ver más
Pretty much the same experience as the last reviews. My order did not get placed because I needed to confirm some information and then was asked to verify a lot of information. Seemed like a phishin... Ver más
Contrary to previous reviews here, I have to praise them for their service. I ordered the Easter Basket for my family in Texas which, when duly arrived was pathetic compared to what the description wa... Ver más
Información sobre la empresa
Información de contacto
350 Allwood Road, 07012, Clifton, Estados Unidos
- 9735941880
- sales@giftbasket.com
- giftbasket.com
1,6
Muy malo
1 mil opiniones
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
too hard to complete information
26 de enero de 2022
Respuesta de Giftbasket.com
Thank you for your order. We are sorry to hear about your experience, if you ever need any assistance placing an order or filling out information on our website, call our customer service number at 1-888-631-9695. We are always happy to assist!
Good and reliable service
26 de enero de 2022
Respuesta de Giftbasket.com
Thank you for your order, we are happy to hear that you are satisfied with our service. We look forward to working with you again in the future!
The basket was even better then I was…
The basket was even better then I was hoping for. It was a gift for someone and she is still talking about all the items in the basket. I am very happy with this purchase. I will order from you again. Thanks.
25 de enero de 2022
Respuesta de Giftbasket.com
Thank you for your order, we are happy to hear that the recipient enjoyed our product and that you are satisfied with your purchase. We look forward to working with you again in the future!
Beautiful Gift Basket
I got the spa gift basket for my daughter as one of her Christmas gifts and she loves the high quality products.
24 de enero de 2022
Respuesta de Giftbasket.com
Thank you for your order, we are happy to hear that your daughter enjoyed our products and that you are satisfied with your purchase. We look forward to working with you again in the future!
Not very happy that I couldn’t see the…
Not very happy that I couldn’t see the shipping cost, which is outrageous, until I had placed the order. Pretty shady!
22 de enero de 2022
Respuesta de Giftbasket.com
Thank you for your order, we apologize for the inconvenience. Please call us at 1-888-631-9695 so we can make this right!
Great surprise for someone who loves to…
Great surprise for someone who loves to snack!
22 de enero de 2022
Respuesta de Giftbasket.com
Thank you for your order, we are happy to hear that you are satisfied with your purchase. We look forward to working with you again in the future!
Fast shipping and a great spa basket!
21 de enero de 2022
Respuesta de Giftbasket.com
Thank you for your order, we are happy to hear that you are satisfied with your purchase. We look forward to working with you again in the future!
Great gift ideas
Always find a great gift for different occasions! Easy navigation for website as well!
20 de enero de 2022
Respuesta de Giftbasket.com
Thank you for your order, we are happy to hear that our website is easy to navigate and that you are satisfied with your purchase. We look forward to working with you again in the future!
Unable to ship same basket selected to…
Unable to ship same basket selected to 3 different recipients using the multiple ship to option check box. Frustrating time eater. Had to do each one individually -- ugh!
10 de enero de 2022
Respuesta de Giftbasket.com
Thank you for your order. We are sorry to hear about your experience, if you ever need any assistance placing an order or filling out information on our website, call our customer service number at 1-888-631-9695. We are always happy to assist!
Respuesta de Giftbasket.com
Thank you for your order, we are happy to hear that you are satisfied with your purchase. We look forward to working with you again in the future!
Respuesta de Giftbasket.com
Thank you for your order, we are happy to hear that you are satisfied with your purchase. We look forward to working with you again in the future!
All was easy to complete!
6 de enero de 2022
Respuesta de Giftbasket.com
Thank you for your order, we are happy to hear that you are satisfied with your purchase. We look forward to working with you again in the future!
Perfect gift
Perfect gift, my wife loves it. Arrived in plenty of time for the Holidays and I didn't have to wrap anything. I'm a happy man.
6 de enero de 2022
Respuesta de Giftbasket.com
Thank you for your order, we are happy to hear that you are satisfied with your purchase. We look forward to working with you again in the future!
gift basket for a friend before starting chemo
I ordered a gift basket to be sent to a friend who just found out she has stage 4 cancer. It was supposed to be delivered on Dec 18th, a week before she started chemo. It didn’t even ship until I wrote to the company asking about it on the 20th, the woman was polite and assured me it would be in the mail that day.
Today is Dec 29th, it has not yet been delivered, she’s started chemo and can no longer consume most of the items in it. I’m beyond disappointed.
29 de diciembre de 2021
Respuesta de Giftbasket.com
We apologize for the delay in delivery, we ship same day if order is received before 2:00pm EST, if not we ship next day. Unfortunately carriers had late deliveries this Holiday season. Please reach out to us at 888-631-9695 as we would like to send you/friend something as an apology.
This was my first time using Gift…
This was my first time using Gift Basket, and will also be my last. I was looking for a nice Christmas present for a very good friend that lives miles away. I ran across Gift Basket and was impressed with the selection and also that delivery would be before Christmas. However, the basket was not delivered until 2 days AFTER Christmas. Order was confirmed on Dec 15 but did not arrive until DECEMBER 27. On Dec. 25th I received and email asking How did we do? Well, my order hadn't even arrived, how did you think you did?!?! Very disappointed and can not recommend.
29 de diciembre de 2021
Respuesta de Giftbasket.com
We apologize for the delay in shipping, we ship same day if order received prior to 2:00pm EST, after that time the following business day. Unfortunately we had a multitude of issues with late deliveries this Holiday Season. Please call us at 888-631-9695 as we would like to offer you a discount code to make up for the error.
My friend loved it.
28 de diciembre de 2021
Respuesta de Giftbasket.com
Thank you for your order, we are happy to hear that your friend loved the gift. We look forward to working with you again in the future!
Two years in a row a label was created…
Two years in a row a label was created and the package didn’t ship. It will not be delivered again before Christmas.
25 de diciembre de 2021
Respuesta de Giftbasket.com
We apologize for any error in shipping, please reach out to us directly at 888-631-9695 this is not the impression we want you to have.
Wrong item, no customer service
I ordered the Deluxe Epitome of Luxury basket, regularly priced $129.95, but I received the regular Epitome of Luxury basket, priced at $79.95, without any sort of notification or replacement options offered. The item received looked cheap and the packaging the basket is held together by was ripped open. I paid overnight shipping, only to receive the wrong item. I contacted customer service over a month ago and have not received any sort of response or refund as requested. Would not order from again.
24 de diciembre de 2021
Respuesta de Giftbasket.com
We apologize for the error in product, please call us and we will ship out the correct item to you. We pack our products with bubble wrap to secure them in the shipping process, unfortunately we have no control how the carriers treat packages. We take every precaution to eliminate any damage. Please call us at 888-631-9695 to assist with item.
Poor customer service
I waited 7 full days waiting for my order to be shipped and sent several emails asking why it hadn't shipped with no replies. I finally gave in and called asking what the delay was. I was told they would get back to me. They never did and a couple of hours later, I received a shipped notification.
23 de diciembre de 2021
Respuesta de Giftbasket.com
We apologize in the late response from customer service, please call us at 888-631-9695 as we would like to offer you a discount code for our error in communication.
Very nice assortment the receivers were…
Very nice assortment the receivers were very grateful thanks so much will order again
22 de diciembre de 2021
Respuesta de Giftbasket.com
Thank you for your order, we are happy to hear that the recipients enjoyed their gift. We look forward to working with you again in the future!
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